Director of People Operations

Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. 

By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will

• Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.

Check us out at Hazel Health Careers. 

The Role:

Hazel is the largest and most equitable front door to pediatric care. By partnering with K-12 schools and health plans to provide whole child care, we drive unprecedented access, engagement, and outcomes improvement. At Hazel, we are People First. Helping students and their families feel better takes a team of driven, passionate individuals, which is why our people are Hazel’s most important asset. We are committed to helping our team thrive by creating systems and policies that empower them.

As Director of People Operations, you will shape the policies, systems, and experiences that empower our team members—especially our clinicians and frontline teams—to thrive. Reporting to the Chief People Officer, you will oversee team strategy, core people operations, total rewards, and team member engagement. You will collaborate across the People leadership team, manage two experienced professionals, and ensure Hazel remains an organization where people feel connected to their work, supported in their growth, and inspired by their impact.

Location: Remote

What You’ll Do:

• Priorities & Cross-Functional Collaboration: Partner with the Chief People Officer to set team priorities, align resources, and build scalable systems that support Hazel’s mission and growth. Provide operational guidance to People leadership, including People Business Partnership and Talent Acquisition, and collaborate across functions to drive results.
• Core People Operations: Ensure seamless delivery of key lifecycle processes, including onboarding, off-boarding, leave management, benefits administration, and compliance.
• Compensation Strategy: Develop and lead Hazel’s compensation philosophy, including job architecture, salary bands, and variable and incentive pay structures (e.g., commission and bonuses), aligning pay strategies with critical company priorities like the clinical staffing model.
• People Insights: Manage and improve the collection, report out, and use of relevant people insights to guide business decisions, improve performance management, and increase organizational effectiveness.
• Technical Stack: Take a hands-on role in maintaining, building, and optimizing systems like Rippling, Greenhouse, Lattice, Tilt, and Jira. Manage vendor relationships and ensure systems are integrated, scalable, and drive operational excellence.
• Engagement & Experience: Oversee initiatives like affinity groups, engagement surveys, and actionable follow-ups to build connection and belonging.
• Internal Communications: Support internal communications in collaboration with the CEO and Chief of Staff, including events like all-hands meetings and team convenings.
• Team Leadership: Guide and empower two experienced People Operations professionals, supporting their growth and success.

What Excites Us:

• Experience: At least 8-10 years of experience in People Operations or a related field. Bonus if experience intersects with healthcare, direct services, or startup environments.
• Leadership: Proven ability to manage and mentor teams, fostering an inclusive and high-performing culture.
• Strategic Execution: A strong track record in designing scalable people systems, policies, and compensation frameworks to support organizational growth.
• Technical Expertise: Demonstrated experience building and owning a People technical stack, managing and holding vendors accountable, and leveraging cross-functional support for strong implementation and maintenance.
• Agility and Innovation: Thrives in ambiguity and creates solutions in a fast-paced, dynamic environment.
• Service-Oriented Mindset: A commitment to exceptional partnership and delivering professional “wow” experiences that empower team members and exceed expectations.
• Mission Alignment: Passion for Hazel’s mission, with an understanding of the unique needs of clinicians, frontline teams, and diverse organizational stakeholders, and a commitment to advancing equitable outcomes across education, healthcare, government, and technology sectors.

If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $155,000 - $185,000, a 401k match, healthcare coverage, paid time off, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IA, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, RI, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.