Director of People Operations

Posted 4 Days Ago
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Hiring Remotely in USA
Remote
Senior level
Professional Services • Consulting • Financial Services
The Role
Leads People Operations for clients by advising on team effectiveness, organizational design, employee relations, and people decisions. Manages benefits administration, including enrollment, carrier coordination, employee support, and potential migration. Builds scalable yet flexible People systems and processes, partners with leadership on headcount and organizational planning, and translates business goals into practical people strategies while navigating ambiguity and sensitive employee matters.
Summary Generated by Built In

Roles & Responsibilities

  • Serve as a trusted advisor to clients, providing guidance on team effectiveness, organizational design, employee relations, and people decisions.

  • Manage the benefits program day-to-day: open enrollment, carrier coordination, employee questions, a potential program migration and feedback loops

  • Create lightweight systems and processes to implement across our client base to improve consistency while preserving speed and flexibility.

  • Partner with leadership on headcount planning, organizational structure, and evolving team needs.

Qualifications

  • 7+ years of experience building People programs in an early stage, high growth environment or consulting role where adaptability and execution mattered as much as expertise.

  • Experience in SaaS, AI, healthcare tech and/or hardware tech industry

  • A builder's mindset. You enjoy creating systems from scratch and improving them as the organization evolves.

  • Strong HR business partnering skills and the ability to translate business goals into practical people strategies.

  • Sound judgment when navigating sensitive employee situations, balancing empathy with accountability.

  • Comfort operating in ambiguity and making progress without waiting for perfect information.

  • A practical approach to People Operations that focuses on outcomes rather than process for process's sake.

  • Familiarity with modern AI tools and a curiosity about how technology can improve internal workflows is a plus.

 

Employment Detail

  • Full-time, 40+ hours/week position with flexible PTO

  • Remote role - must be based in the U.S.; crisp and professional work-from-home setup is required

  • Competitive compensation via base salary + quarterly revenue share

  • Full professional fluency in English is required

Skills Required

  • 7+ years of experience building People programs in an early-stage, high-growth environment or consulting role
  • Strong HR business partnering skills
  • Ability to translate business goals into practical people strategies
  • Sound judgment when handling sensitive employee situations
  • Ability to operate effectively in ambiguous environments
  • Practical, outcomes-focused approach to People Operations
  • Full professional fluency in English
  • Familiarity with modern AI tools
  • Crisp and professional work-from-home setup
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The Company
20 Employees
Year Founded: 2023

What We Do

VeloCFO is a startup-focused accounting and finance services firm that manages clients’ accounting functions and delivers timely financial reporting. Its work includes financial-statement preparation, KPI tracking, cash-flow management, process and control improvement, fundraising support, and coordination with tax partners. The company also oversees bookkeeping and reconciliations, helping clients maintain accurate financial records and gain strategic insight into business performance and operational decisions.

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