Position Overview
Leonard Management Inc./McDonalds is currently seeking a Director of Operations to lead and oversee the operational performance of our McDonald's in a specific geographic region. This is a salaried position offering competitive pay and benefits. The Director of Operations will be responsible for the financial health of the restaurants within their region, compliance with Leonard Management Inc./McDonalds corporate standards, food safety regulations, and the development of our leadership team.
Financial & Operational Performance
- Monitor the overall financial health of the restaurants/region, with direct ownership of Profit & Loss (P&L) statements across all locations
- Track and manage key performance targets including food cost and labor costs to maximize profitability
- Analyze financial reports and operational metrics to identify trends, opportunities, and areas requiring corrective action
- Develop and implement strategies to achieve company-wide financial and operational goals
Leadership & Team Development
- Directly supervise and mentor two (2) or more Supervisors
- Provide guidance, coaching, and performance management to Area Supervisors and General Managers (GMs) across all locations
- Coordinate with and help support the Facilities Maintenance Team responsible for company maintenance, equipment upkeep, and capital project coordination
- Ensure effective training programs are in place and executed to maintain operational standards and develop internal talent
Corporate & Vendor Relations
- Serve as the primary liaison with McDonald's Corporate staff, maintaining strong working relationships and ensuring brand compliance
- Coordinate and lead preparations for McDonald's Corporate inspections and evaluations
- Manage communications and coordinate inspections with outside food safety vendors
- Ensure readiness and compliance for local Health Department inspections across all locations
Communication & Meetings
- Conduct biweekly meetings with General Managers and Supervisors at the company office to drive effective communication, alignment on company objectives, and operational consistency
- Facilitate cross-functional collaboration between operations, facilities, and corporate support teams
Qualifications
Required
- Proven experience in multi-unit restaurant or food service operations management as an Area Supervisor
- Strong financial acumen with demonstrated experience managing P&Ls, food costs, and labor metrics
- Excellent leadership and team development skills
- Outstanding communication and interpersonal abilities
- Knowledge of food safety regulations and health code compliance
- Live within the region you supervisor or the ability to arrive to a location within your region within 2 (two) hours
What We Offer
- Competitive salary
- Comprehensive benefits package
- Opportunity to lead a growing franchise operation with the support of a dedicated leadership team
- Professional development
Skills Required
- Proven experience in multi-unit restaurant or food service operations management as an Area Supervisor
- Demonstrated experience managing P&Ls, food costs, and labor metrics
- Excellent leadership and team development skills
- Outstanding communication and interpersonal abilities
- Knowledge of food safety regulations and health code compliance
- Live within the region supervised or ability to arrive to a location within the region within two hours
What We Do
Leonard Management, Inc. is a franchisee that operates McDonald's restaurants and offers various employment opportunities.
