Director of Operations

MONETA is an independent Registered Investment Advisor (RIA) wholly focused on going further for our clients. We are one firm with many solutions and we provide a full spectrum of financial advisory services, but our true purpose is centered on building relationships and providing exceptional service to our clients around the globe. For that reason, we’ve built an entrepreneurial business model organized around our clients. Our Partner-led teams are empowered to serve only in the best interest of their clients. Plus, our independence means that we are never beholden to stakeholders or parent companies. We also have the unique ability to trace our history back nearly 150 years, demonstrating our ability to evolve to meet the needs of those we serve.

This role serves as a key member of the team's senior leadership, working closely with the Partner(s) to drive operational excellence. The Director of Operations is responsible for day-to-day team management, translating strategic objectives into actionable initiatives, and serving as the lead liaison to the Enterprise Service Team. This position combines hands-on operational oversight with strategic planning to ensure the team meets its goals while maintaining compliance and fostering a high-performance culture.

Essential Responsibilities

Strategic Leadership & Planning

• Collaborate with Partners in setting and driving team vision, operations strategy, and staffing levels
• Translate strategy into actionable steps for growth, implementing team-wide goal setting, performance management, and annual operations planning
• Design and implement operational strategies, plans, and procedures aligned with short and long-term team objectives
• Participate in growth activities including strategic partnerships and integration efforts as applicable

Operations & Process Excellence

• Identify and implement best practices to optimize productivity, team structure, and process effectiveness
• Act as operational leader by proactively addressing issues, identifying efficiency opportunities, maximizing use of Moneta's technology platform, and improving work product quality
• Oversee processes that optimize client experience and ensure consistent service delivery
• Serve as lead liaison to the Enterprise Service Team, facilitating communication and resolution of operational issues
• Oversee approval processes and communications for expense reimbursements, business development payments, team expenses, timecards, PTO, and payroll
• Ensure compliance with firm policies and RIA regulatory requirements, taking appropriate action when necessary
• Manage a select portfolio of client accounts to develop a comprehensive understanding of the team's core business operations, member responsibilities, and workflow capacity

Financial Management & Reporting

• Develop and manage team-level financial budgeting, projections, and reporting for the Partner group
• Partner with Moneta's accounting, finance, and business intelligence departments
• Develop reports on team performance and provide insights and recommendations to support informed decision-making
• Provide KPI reporting to Partners and team leadership
• Utilize financial modeling and business intelligence analytics for data-driven decisions

People & Culture

• Oversee team operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that team goals are met
• Lead and develop team members to encourage maximum performance and dedication
• Support effective recruiting, onboarding, professional development, performance management, and retention
• Foster a positive and collaborative work environment
• Plan and execute culture-building experiences and activities
• Participate in team committees as needed

• Bachelor's degree in Business, Finance, or related field required
• 5+ years of progressive operations experience, preferably within financial services  
• 5+ years in leadership role managing teams of 10+ employees, with demonstrated experience leading and developing high-performing teams
• Direct experience with RIA operations, custodial platforms, and portfolio management systems preferred
• Understanding of RIA regulatory requirements and SEC compliance standards preferred
• Expertise with major custodial platforms (Schwab, Fidelity, Pershing, TD Ameritrade, etc.)
• Proficiency with portfolio management systems (e.g., Orion, Black Diamond, Tamarac, Addepar)
• Strong change management and project management skills with track record of successful implementations
• Executive presence with ability to present to senior leadership
• Authorized to work in the United States

Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the wellbeing of employees and their families: 

• This is a full-time, exempt, salary position and reports to the Partner (s)
• Paid holidays
• Paid time off (PTO)
• Employer cost-shared medical and dental insurance
• Employer paid short-term disability, long-term disability, AD&D insurance, and basic life insurance
• 401k Match – 50% of employee contributions up to 6% of compensation
• Discretionary annual profit-sharing bonus
• Paid parental leave
• Professional development reimbursement
• Paid volunteer time off (VTO)
• Employee referral incentive bonus program
• Onsite wellness programs & rewards
• Employee engagement activities

Moneta is a fiduciary fee-only Registered Investment Advisory firm and unable to hold securities licenses with the exception of Series 65.  We also do not allow outside business activities, insurance commissions and/or trails.