Director of Operations

Polymer Labs was founded with the mission to create a neutral, open, permissionless base layer for the new internet. Polymer is at the forefront of developing Ethereum’s Interoperability Hub, building products that will enable new levels of security, user experience, and functionality that will support the mass adoption of the decentralized web. Our talented team comprises top talents from both web2 and web3, dedicated to addressing the intricate challenges within web3’s interoperability infrastructure. 

Learn More About What We Do

As the Director of Operations, you will be instrumental in driving operational excellence across our organization. You will lead multiple initiatives, streamline processes, and ensure efficient execution while navigating competing priorities. Your hands-on approach and proven success in fast-paced startup environments will be essential in optimizing efficiency and fostering seamless collaboration across departments. This critical role involves managing various internal operations to maintain alignment and support the company's growth trajectory.

Web3 experience is highly preferred.

Responsibilities

• Collaborate with the Operations team to develop and execute the company's operational strategies and goals.
• Develop and implement efficient processes and procedures to improve productivity and overall operational effectiveness.
• Work closely with our Engineering team to ensure seamless coordination and collaboration across teams.
• Identify bottlenecks, streamline workflows, and implement best practices to enhance interdepartmental efficiency and effectiveness.
• Manage and prioritize multiple projects simultaneously, ensuring timely and successful execution.
• Develop project plans, define milestones, allocate resources, and track progress to achieve project goals.
• Proactively identify risks, issues, and dependencies, and implement mitigation strategies.
• Identify areas for automation and process improvement, leveraging technology when applicable.
• Lead and inspire a high-performing operations team, providing guidance, coaching, and mentorship.
• Identify training and development needs, and provide opportunities for skill enhancement and professional growth.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred).Proven experience (7+ years) in operations management, preferably in a fast-paced startup environment.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Demonstrated ability to execute with competing priorities and deliver results under tight deadlines.
• Excellent leadership and team management skills, with a track record of building and developing high-performing teams.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to thrive in a dynamic, entrepreneurial environment and adapt to rapid changes.
• Experience in web3.

Benefits

• Competitive salary, incentive compensation grants
• Employer subsidized, Medical, dental and vision group plans 
• Untracked, Manager Approved PTO
• Engaging offsite gatherings and team-building activities to make a remote-first workforce feel connected
• Opportunity to shape and contribute to industry-disrupting infrastructure

Polymer Labs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.