About the Role
Happiest Baby, the company behind the award-winning, SNOO Smart Bassinet, seeks a Director of Operations to lead and scale our supply chain as we grow domestically and internationally. This is a high-impact role for someone who thrives at the intersection of strategic thinking and operational excellence.
Why Happiest Baby?
We're in an emerging market with a product that genuinely changes families' lives. We move fast, encourage innovation, and want operators who bring data and creativity in equal measure. This role has real scope and national and global impact.
What You'll Do- Own the full supply chain: suppliers, manufacturers, warehouses, logistics, and distribution
- Lead S&OP processes to align demand planning, inventory, and production with business goals
- Manage inventory replenishment and procurement to ensure healthy in-stocks and efficient use of cash
- Negotiate pricing and contract terms; conduct supplier business reviews and site visits
- Drive quality, fulfillment accuracy, and cost efficiency across the operation
- Lead planning, production, and logistics for new product launches from inception through mass production
- Partner with cross-functional teams - Marketing, Product, Finance, CS, and external vendors for seamless execution
- Leverage AI tools (including Claude), dashboards, and predictive analytics to continuously improve performance
What You Bring
- 10+ years managing end-to-end supply chains for physical consumer goods
- Experience leading S&OP processes across a cross-functional organization
- Strong project management skills with the ability to manage multiple priorities
- Hands-on experience with international shipping, distribution, and working directly with manufacturers
- Proficiency with ERP or proprietary operations systems; ability to work in and optimize custom-built tooling
- Experience building SOPs, managing KPIs, and running supply chain analytics
- Excellent communicator — equally comfortable in a supplier negotiation and an executive briefing
- Proficiency in Excel; familiarity with AI-powered tools
- Bachelor's degree required; MBA preferred
- Competitive health, dental, and eyecare plans
- 401(k) plan
- Generous vacation policy
- A friendly office and a dynamic work environment
- Being part of a team that's making a meaningful difference in the lives of parents and babies
Occasional travel required (<15%)
Salary range: $115,000 - $145,000
Skills Required
- 10+ years managing end-to-end supply chains for physical consumer goods
- Experience leading S&OP processes across a cross-functional organization
- Strong project management skills with ability to manage multiple priorities
- Hands-on experience with international shipping, distribution, and working directly with manufacturers
- Proficiency with ERP or proprietary operations systems
- Experience building SOPs, managing KPIs, and running supply chain analytics
- Proficiency in Excel
- Familiarity with AI-powered tools (including Claude)
- Excellent communication skills for supplier negotiation and executive briefing
- Bachelor's degree
- MBA
Happiest Baby Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Happiest Baby and has not been reviewed or approved by Happiest Baby.
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Fair & Transparent Compensation — Pay is considered competitive for several job families, with technical and leadership roles showing strong ranges that align to positive views of overall compensation. Overall compensation and benefits are viewed more favorably than some other work dimensions.
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Healthcare Strength — Medical, dental, and vision coverage are characterized as strong, with core plans complemented by life insurance and FSA/HSA options. Multiple comments highlight the quality of the health plans as a notable advantage.
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Parental & Family Support — Maternity and paternity leave receive positive emphasis alongside a family-friendly environment (e.g., a dedicated pumping room). New‑parent perks connected to the company’s products further reinforce direct support for families.
Happiest Baby Insights
What We Do
Happiest Baby is a mission-driven technology company dedicated to helping parents succeed at their most important job–raising healthy, happy children.
