Director of Operations

Posted Yesterday
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Boothwyn, PA, USA
In-Office
Senior level
Logistics • Transportation
The Role
Lead multi-site retail delivery operations, manage Site Managers, P&Ls and budgets, develop customer relationships and leadership teams, ensure service and profitability, and travel extensively (50–75% within the U.S.).
Summary Generated by Built In
Job Summary & Responsibilities

Capstone Logistics is a 3rd party logistics provider in a variety of industry verticals including retail, grocery and foodservice distribution. We provide logistical support to customers in over 600+ DC's in 48 states throughout the US. We have a proven track record of growth and an excellent reputation throughout our industry.

We are looking for a proven leader to assist in expanding our delivery operations and providing the exceptional customer service which has been the cornerstone of our success. If you are an individual that thrives on operational challenges and who considers integrity and leadership to be their driving motivators then please read further.

Position Summary
Reporting to the VP of Operations, the Director of Operations- Retail Delivery will be responsible for operational oversight and growth. The successful candidate will be required to travel
50%-75%. All travel is in the U.S.

We are driven to be the leader in our industry and will only accept those that live by that same drive and enthusiasm.

Responsibilities

  • Lead a team of Site Managers who will operate individual locations to deliver high levels of service and support for our customers
  • Develop relationships with all levels of customer's leadership including the site and regional levels
  • Develop operating budgets and manage each business unit's budget, P&L and aging reports
  • Make decisions daily to direct and impact the business for service and profitability
  • Ensure day to day operations meet company and customer standards
  • Develop your leadership team to take on additional responsibilities

Requirements

The Director of Operations position requires the following skills and experience:

  • Must be currently based in New Jersey or surrounding area
  • College Degree from 4 year accredited institution preferred 
  • Multi-site management experience (minimum of 10+ locations)
  • Passionate Advocate for Customer Service and Continuous Improvement
  • Ability to manage, lead and develop all operational staff
  • Self-directed individual yet able to work in an environment with multiple accountabilities and multiple internal customers
  • Proactive and decisive leader for the business with excellent communication skills
  • A Builder, not a Maintainer
  • Highly developed and disciplined in work ethic, accountability and follow-through
  • Solid financial and analytical skills including sound business judgment with experience managing P&L's
  • Expert user of Microsoft office products (Outlook, Word, PowerPoint & Excel)
  • Ability to maneuver through various financial and operational reports and convey needs, expectations and direction to operational staff.
  • A team player, able to effectively interact with all aspects of the business (internal as well as external customers).
  • Third-party logistics experience a plus
  • Bilingual is plus

Benefits

We will offer a compensation package consisting of a competitive annual base salary with incentive opportunities based on overall operational profitability as well as personal developmental goals. A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies is available within 60 days.

Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

 

Must meet hiring eligibility requirements.

 

Skills Required

  • Must be currently based in New Jersey or surrounding area
  • Willingness to travel 50% to 75% (U.S.)
  • Multi-site management experience (minimum of 10+ locations)
  • Ability to manage, lead and develop all operational staff
  • Solid financial and analytical skills with experience managing P&Ls
  • Expert user of Microsoft Office (Outlook, Word, PowerPoint, Excel)
  • Ability to interpret financial and operational reports and direct staff
  • Strong communication, proactive and decisive leadership
  • Passionate advocate for customer service and continuous improvement
  • Third-party logistics experience
  • Bilingual
  • College degree from a 4-year accredited institution
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The Company
HQ: Peachtree Corners, GA
4,158 Employees

What We Do

Capstone Logistics is the leader in providing specialized, technology-enabled solutions for the most challenging supply chains. Powered by an interconnected platform, Capstone creates end-to-end efficiencies and cost-savings that help suppliers, distributors, and retailers exceed customer expectations. From performance-driven labor solutions to high-touch transportation and fulfillment, Capstone delivers the scale, accountability, and continuity that enables modern supply chains to compete in an ever-evolving environment.

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