Director of Operations-Project Implementation

Department: Operations

Reports To: VP, Operations

POSITION SUMMARY

This position will manage a team responsible for overall delivery of multiple large construction projects across the U.S.  Candidates should have hands-on experience building out dense (250+ node) metro fiber networks and/or long haul (>400 mile) fiber networks including management of complex federal, state, and local regulatory requirements.  

RESPONSIBILITIES

• Recruiting, oversight and management of project managers, construction managers, inspectors and project coordinators.  Four to six direct reports expected.
• Identification, bid management & contract negotiation with environmental, OSP engineering, and OSP construction vendors.
• Project management of multiple projects including establishing project schedules, maintaining project budgets, running regular project calls.
• Oversight of environmental, OSP engineering/construction firms, project reporting and rapid resolution of project roadblocks. 
• Regular customer communications (written and oral), anticipating high stakes conversations and developing get-well plans when needed.
• Validation and approval of vendor invoices.
• Serve as an escalation point for both internal and external stakeholders
• Be the technical OSP expert on behalf of Vero with thorough understanding of construction methods, complex permitting and fiber splicing and testing.
• Support build cost estimates and delivery timelines for the sales team.

REQUIRED QUALIFICATIONS

• 10+ years’ experience in project management related to outside plant construction
• Highly developed written and verbal communications skills for detailed customer interactions and executive reporting
• Thorough understanding of utility engineering, permitting and construction process
• Strong planning skills and ability to develop detailed project schedules and manage work activities to ensure timely completion and mitigate project risks
• Development, management, and demonstrated command and control of large capital budgets
• Thorough understanding of fiber network cost structure and ability to identify and achieve costs savings
• Understanding of fiber engineering and documentation standards and principles
• Strong background in Google Suite (Sheets, etc.), Google Maps, Google Earth, Smartsheet

PREFERRED QUALIFICATIONS

• BS degree preferred
• GIS mapping and data manipulation experience preferred

JOB DETAILS AND PHYSICAL REQUIREMENTS

• This role requires occasional travel up to 20% of the time for activities such as out-of-town meetings, training, or outreach activities.
• Must be authorized to work in the United States.
• This is a management position.
• This is an Exempt position.
• This is a Full-Time position.
• This is a Remote position within the United States.
• The schedule for this position is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.
• This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
• This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for an extended period of time.

COMPENSATION AND BENEFITS

• Base pay is paid at an annual salary rate. The range for this position is $135,000 to $155,000 depending on experience.
• Target annual bonus for this role is 20%.
• Paid life insurance, short-term disability insurance, paid medical plans, PTO, holidays.
• Dental and vision options.
• 401(k) with match.

ABOUT VERO

Vero was founded in 2017 with a focus on bridging the digital divide by serving schools and libraries in unserved and underserved areas. We have also established a fiber to the premises business that directly serves residential and small business customers in underserved regions. In addition, we now serve a small subset of large business and wholesale customers - which we typically use as a springboard for our consumer focused services for underserved communities. Our management team brings decades of experience in building and operating fiber networks for various customer segments, including residential, business, and wholesale clients.  

NOTICES

Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. For more information about E-Verify, please visit: www.e-verify.gov

This position requires the ability to pass a standard background check upon offer of position.

At least 2 professional references are required.
This role is expected to close in July 31, 2026.