Director, Operations Network Strategy and Business Insights

About This Role:

The Director, Network Strategy and Business Insights is responsible for delivering strategic, data-driven insight that strengthens Biogen’s global biopharmaceutical manufacturing and supply network. This role systematically monitors and interprets external and internal signals across GMP/CMC, manufacturing science & technology, engineering standards, quality systems, EHS, supply chain, and advanced manufacturing to enable proactive decision-making, risk management, and long-range network strategy.
As a director-level analytics leader, this role owns the end-to-end intelligence and analytics pipeline—defining questions, integrating data sources, building repeatable analysis, and translating complex findings into clear executive narratives and recommendations. The Director partners closely with Manufacturing, Engineering, Quality, Supply Chain, CMC, and Regulatory Affairs to ensure insights are actionable and aligned to operational priorities.

This is a hybrid role to be based at our Headquarters in Cambridge, MA.

What You’ll Do:

• Develop and maintain a forward-looking intelligence agenda spanning biopharmaceutical manufacturing, process technology, engineering, GMP expectations, and supply chain resilience; convert insights into decision-ready recommendations for senior leaders.

• Lead quantitative and qualitative analyses (trend, scenario, sensitivity, benchmarking) to inform network strategy, capacity planning, and manufacturing investment decisions.

• Build and govern a portfolio of analytics products and dashboards that integrate data across manufacturing performance, quality, deviations/CAPA, supply, and engineering reliability, ensuring data quality, definitions, and traceability.

• Translate complex technical and regulatory topics into clear executive briefings, highlighting operational implications, risks, opportunities, and required actions.

• Monitor emerging manufacturing technologies and practices (e.g., digital manufacturing, automation, advanced analytics, continuous manufacturing where applicable) and assess readiness, value, and adoption pathways for Biogen sites and partners.

• Partner with Manufacturing, Engineering, Quality, CMC, Supply Chain, and Regulatory Affairs to define key questions, prioritize analyses, and align on interpretations and decisions.

• Develop and deliver high-impact materials for PO&T leadership (executive summaries, quarterly landscape reports, and rapid-response briefs) and present findings to senior audiences.

• Provide analytics and decision support for strategy reviews, business cases, and investment governance (e.g., ROI/NPV/IRR, total cost modeling, and trade-off analyses) for manufacturing and engineering initiatives.

• Establish standards for analytical rigor (methods, assumptions, documentation) and lead peer review of analyses and narratives to ensure accuracy and consistency.

• Build credibility as a manufacturing and engineering subject-matter resource, maintaining awareness of regulatory expectations and industry best practices.

• Drive cross-functional alignment by facilitating structured discussions and workshops that convert insights into plans, owners, and timelines.

• Continuously improve intelligence and analytics processes (data acquisition, automation, taxonomy, and reusable templates) to increase speed, repeatability, and impact.

• Mentor and develop analysts by coaching on problem framing, statistical/analytical methods, and executive storytelling; coordinate work in a matrixed environment.

Who You Are:

You are a visionary with a strong analytical mind, capable of making data-driven decisions that resonate across the organization. You possess a deep understanding of manufacturing dynamics within the biotech or pharmaceutical industry and thrive in a role that demands strategic thought leadership. Your communication skills are impeccable, allowing you to distill complex concepts into clear, actionable plans. You have high learning agility, comfortable with ambiguity, and adept at facilitating groups with diverse perspectives. In essence, you are a continuous learner, always looking for opportunities to innovate and improve, and are driven by the impact you can make beyond your immediate scope.

Required Skills:

• Bachelor’s degree and at least 12 years of relevant experience in biopharmaceutical manufacturing, CMC, MS&T, quality, engineering, supply chain, or operational excellence, including significant experience translating data into executive decisions.

• Deep understanding of GMP manufacturing operations (e.g., batch record execution, deviations, CAPA, change control, validation) and the data generated across shop floor, quality, and supply processes.

• Strong knowledge of manufacturing engineering concepts and standards (e.g., automation, utilities, maintenance/reliability, process equipment, EHS-by-design) and how engineering choices impact compliance and performance.

• Proven ability to design and execute analytics strategies (data sourcing, governance, KPI definitions, dashboarding, advanced analysis) in complex, regulated manufacturing environments.

• Experience with external manufacturing ecosystems (e.g., CMOs), regulatory expectations, and industry best practices; ability to synthesize external signals into actionable internal guidance.

Additional Information

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance. 

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement 
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance 
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit 
• 401(k) program participation with company matched contributions
• Employee stock purchase plan 
• Tuition reimbursement of up to $10,000 per calendar year 
• Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.