Director, Operations - Elk Valley

Posted 3 Days Ago
Be an Early Applicant
3 Locations
In-Office
160K-170K Annually
Expert/Leader
Design
The Role
Leads Finning’s Elk Valley operations across service, parts, supply chain, training, and support functions. Owns customer relationships, contract execution, safety, financial performance, workforce planning, and operational excellence. Develops leaders and succession pipelines, partners with labor relations stakeholders, and drives continuous improvement across regional metrics. The role requires a visible field presence at mine sites at least three days per week and accountability for salaried and hourly employees.
Summary Generated by Built In
Company:Finning Canada

Number of Openings:1

Worker Type:Permanent

Position Overview:At Finning, we're committed to delivering exceptional customer outcomes through safe, efficient, and high-performing operations. We are seeking a strategic and visible leader to join our team as Director, Elk Valley Operations, providing enterprise-wide leadership and accountability.
This leadership role will serve as the single point of contact for the site leadership team, driving collaboration across service, parts, supply chain, training, and operational functions to ensure seamless execution and long-term success. With accountability for salaried and hourly employees, this role requires a strong operational leader who can build high-performing teams, develop future leaders, strengthen customer partnerships, and deliver outstanding safety, financial, and operational results. The successful candidate will maintain a strong field presence, spending a minimum of three days per week at mine sites to support employees, customers, and business objectives.
We anticipate the base salary for this position will be between $160,000 - $170,000 yearly. Actual salary will be based on the candidate's experience. This role is also eligible for Regional Wage Allowance and Short Term Incentive Program.

Job Description:What You'll Do
  • Provide strategic and operational leadership for Finning's Elk Valley operations, ensuring alignment across service, parts, supply chain, training, and support functions to achieve business objectives.
  • Act as the primary relationship owner and trusted advisor for the customer site leadership team, driving operational excellence and contract execution.
  • Champion a culture of safety excellence by leading health and safety initiatives, ensuring compliance with all regulatory and company requirements, and fostering an incident-free workplace.
  • Lead, coach, and develop leaders across the region while building a strong succession pipeline and creating opportunities for employee growth and career development.
  • Oversee regional financial performance, including budgeting, forecasting, contract management, asset optimization, and delivery of revenue and profitability targets.
  • Drive continuous improvement through the review of key operational metrics related to safety, quality, customer experience, productivity, and cost management.
  • Partner with labour relations stakeholders to build and maintain positive relationships with unionized employees and union representatives.
  • Maintain a strong and visible presence at mine sites, strengthening customer relationships, supporting employees, and ensuring operational excellence across the region.

What You'll Bring
  • 10+ years of progressive leadership experience within mining, heavy equipment, industrial, or related operational environments, including experience leading leaders.
  • Demonstrated success managing large-scale operations with accountability for safety, financial performance, workforce planning, and customer outcomes.
  • Strong operational knowledge across service, parts, supply chain, maintenance, and support functions, with the ability to lead cross-functional teams toward common goals.
  • Proven experience managing customer contracts, executing operational commitments, and building trusted relationships with key stakeholders.
  • Exceptional leadership, coaching, and talent development capabilities with a track record of building engaged, high-performing teams.
  • Strong business and financial acumen, including budgeting, forecasting, performance management, and strategic planning.
  • Excellent communication, relationship-building, problem-solving, and decision-making skills, with the ability to influence at all levels of the organization.
  • Previous mining industry experience and knowledge of heavy equipment operations, safety management systems, labour relations, and operational best practices are considered strong assets.

What Does Finning Offer?

  • Comprehensive pension program with employer contributions
  • Employee Share Purchase Plan with company matching
  • Employer paid extended health, dental, and medical benefits available from day 1
  • This role is eligible for Finning’s Short Term Incentive Program
  • Competitive total rewards package designed to support your financial, physical, and personal well-being

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Skills Required

  • 10+ years of progressive leadership experience in mining, heavy equipment, industrial, or related operational environments, including experience leading leaders
  • Experience managing large-scale operations with accountability for safety, financial performance, workforce planning, and customer outcomes
  • Strong operational knowledge across service, parts, supply chain, maintenance, and support functions
  • Experience leading cross-functional teams toward common goals
  • Experience managing customer contracts, executing operational commitments, and building trusted stakeholder relationships
  • Leadership, coaching, and talent development capabilities with experience building engaged, high-performing teams
  • Business and financial acumen, including budgeting, forecasting, performance management, and strategic planning
  • Excellent communication, relationship-building, problem-solving, and decision-making skills
  • Previous mining industry experience
  • Knowledge of heavy equipment operations, safety management systems, labor relations, and operational best practices
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The Company
HQ: Vancouver
9,874 Employees
Year Founded: 1933

What We Do

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty. With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime. Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.

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