Director, Operational Risk

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London, Greater London, England, GBR
In-Office
Financial Services
The Role

London, UK – Hybrid (minimum 1 day per week in office)

Are you an enterprise risk professional who can provide operational risk leadership who prefers influence over enforcement? Do you embed risk insight into business decisions rather than operating at the sidelines? Are you ready to shape operational risk maturity with direct exposure to executive and Board discussions?

CFA Institute is seeking a Director, Operational Risk to strengthen and embed operational risk capability across our global organisation. Reporting to the Global Head, Enterprise Risk Management, this newly created role sits within the Enterprise Risk Management function and serves as the second-in-command, with significant visibility and engagement across executive leadership.

You will play a central role in ensuring operational risk is integrated early into strategic, investment, and transformation decisions. This is a commercially focused, executive-facing role within a mature public company governance environment, designed for someone who sees risk as a strategic enabler.

What You’ll Do

  • Design, embed, and continuously enhance the operational risk processes, including proactive horizon scanning and emerging risk assessment

  • Lead second line oversight of third-party, vendor, fraud, finance, and operational control risks across the organisation

  • Partner with Cybersecurity to quantify enterprise cyber risk using scenario analysis, Monte Carlo simulation, and stress testing

  • Deliver advanced quantitative risk modelling and executive-ready analytics to inform strategic and investment decision-making

  • Oversee and optimise the global corporate insurance programme, including exposure assessment and broker and carrier negotiation

  • Develop high-impact reporting and dashboards for executive and Board-level discussions

  • Act as a trusted advisor to senior leaders including CIO, COO, CFO, and CLCO, influencing without formal authority

  • Serve as proxy for the Head of ERM in Operational Risk Committee and leadership forums when required

What We’re Looking For

  • 10+ years’ progressive experience in Operational or Enterprise Risk within large commercial, non-financial services environments such as retail, manufacturing, construction, or professional services

  • Current Director, or Senior Manager within a publicly listed or similarly structured organisation, with exposure to executive and Board governance

  •  Proven experience embedding operational risk frameworks across multiple domains, including vendor risk, fraud, controls, and cyber collaboration

  • Strong quantitative capability, with experience applying probability-based modelling and scenario analysis in commercial decision-making contexts

  • Experience overseeing or partnering on corporate insurance programme structuring and renewal negotiations

  • Executive presence and credibility, with the ability to influence senior stakeholders through clear, data-driven insight

  • Commercially pragmatic approach, comfortable balancing agility with control discipline

  • IRM certification or equivalent global risk accreditation preferred

Why Join Us

  • Clear number two role within Enterprise Risk, with genuine executive and Board visibility

  • Opportunity to shape and elevate operational risk maturity as part of a long-term transformation strategy

  • High-impact exposure across Finance, Cybersecurity, Procurement, Legal, and Executive Leadership

  • Flexible hybrid working model with long-term leadership growth potential

At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position: Expected salary range: £100,000-£120,000 per year. All salary ranges are subject to adjustment based on experience, education, location and other factors relevant to the position. Additional benefits include eligibility for an annual incentive bonus, a 12% employer contribution to a 401(k)/pension plan, and a comprehensive medical benefits package.

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About CFA Institute

CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees’ well-being, offering industry-leading benefits like:

  • Comprehensive health coverage for you and your family

  • Generous leave and time off

  • Competitive retirement plans

  • Flexible work options

  • Wellness, education, and support programs

If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application.

Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.

Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted.


We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.

If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to [email protected] noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.

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The Company
HQ: Charlottesville, VA
2,069 Employees
Year Founded: 1987

What We Do

CFA Institute is a global community of more than 175,000 investment professionals working to build an investment industry where investors’ interests come first, financial markets function at their best, and economies grow. We are driven by the belief that lasting economic growth depends on trust, competence, and transparency in financial markets, and we know that it must be led by professionals adhering to the highest levels of ethics and investment expertise. We achieve these goals by: raising standards of professional excellence in the industry; championing ethical behavior in investment markets; serving as a respected source of knowledge in investment markets; and creating a strong global community of investment professionals.

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