Director, OM Capabilities

Posted One Month Ago
Be an Early Applicant
11 Locations
In-Office or Remote
185K-195K Annually
Expert/Leader
Marketing Tech • Retail • Design
The Role
As Director of OM Capabilities, lead a multi-year transformation program to enhance the global order management system, drive operational excellence, and inspire a team, while collaborating with diverse stakeholders across the organization.
Summary Generated by Built In

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us. 

Job Title: Director, OM Capabilities
Reports to:  Sr. Director, Product

Location: Remote - US

Interested applicants must reside in one of the following approved states: Arizona, California, Colorado, Connecticut, Massachusetts, Minnesota, New Jersey, New York, Oregon, Texas, Wisconsin

The Role

Step into a pivotal leadership role where your vision and expertise will shape the future of Deckers Brands’ global order management ecosystem. As Director, OM Capabilities, you’ll champion a multi-year transformation program that reimagines how we deliver for our customers, partners, and teams across eCommerce, Retail, Wholesale, and Distributor channels. You’ll be the architect of strategic initiatives that drive operational excellence, digital innovation, and measurable business impact—empowering Deckers to set new standards in efficiency, agility, and brand reputation. This is your opportunity to lead a high-performing team, collaborate with top talent across the organization, and leave a lasting mark on a company that values bold ideas and authentic leadership.

We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Your Impact

  • Lead the Future OM Capabilities program, driving a global transformation roadmap that elevates our business and customer experience
  • Define, prioritize, and deliver business capabilities in partnership with stakeholders across regions and functions
  • Develop outcome-based business cases and use cases that guide solution delivery and maximize value
  • Facilitate Quarterly Business Reviews and intake forums to align priorities, communicate progress, and engage senior leadership
  • Inspire and direct a team of project managers, business analysts, and program managers to deliver on commitments and exceed expectations
  • Measure and report on value realization, ensuring benefits are achieved, sustained, and celebrated
  • Collaborate with Data, Architecture, and Engineering teams to translate business needs into innovative technical solutions
  • Manage program delivery, scope, and risks while maintaining alignment to strategic objectives and company values
  • Establish and track KPIs and OKRs to drive accountability, transparency, and continuous improvement
  • Present complex strategies and progress updates in clear, compelling, and data-driven formats that inspire action
  • Strengthen our operating model by championing best practices and demonstrating leadership through example

Who You Are

  • Visionary leader with a Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or related field, or equivalent experience
  • 10+ years of experience in Order Management, wholesale, or DTC functions within branded manufacturing of consumer goods
  • 7+ years of experience leading program/project/product delivery with direct people management
  • Deep expertise in business capability modeling, business architecture, and global order management processes
  • Proficient in Distributed Order Management (DOM), B2B, B2C, CRM, Pricing, and Promotions
  • Data-driven decision-maker with a relentless focus on value and measurable outcomes
  • Exceptional communicator and executive presenter, able to simplify complexity and inspire diverse audiences
  • Proven ability to motivate, coach, and manage teams to achieve ambitious goals
  • Adept at defining KPIs, leveraging OKRs, and driving business outcomes
  • Collaborative, relationship-focused, and resilient—thriving in ambiguity and driving results
  • Strategic, outcome-oriented, and passionate about continuous improvement and innovation

What We'll Give You –

  • Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.

  • Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.

  • Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.

  • Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras

  • Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.

  • Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.

$185,000 - $195,000

The salary range posted reflects the minimum and maximum target for new hire salaries for this role in our Goleta, CA location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.
 

Top Skills

B2B
B2C
CRM
Distributed Order Management
Pricing
Promotions
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Goleta, CA
4,204 Employees

What We Do

Deckers Brands is a global leader in designing, marketing and distributing innovative footwear, apparel and accessories developed for both everyday casual lifestyle use and high performance activities. The Company’s portfolio of brands includes UGG®, Koolaburra®, HOKA ONE ONE®, Teva® and Sanuk®. Deckers Brands products are sold in more than 50 countries and territories through select department and specialty stores, Company-owned and operated retail stores, and select online stores, including Company-owned websites. Deckers Brands has a 40-year history of building niche footwear brands into lifestyle market leaders attracting millions of loyal consumers globally.

Similar Jobs

MetLife Logo MetLife

Director - Disability and Leave Compliance

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
United States
43000 Employees
130K-160K Annually

General Motors Logo General Motors

District Manager, OnStar & Loyalty - Dayton, OH

Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Remote or Hybrid
United States
165000 Employees

Atlassian Logo Atlassian

Sales Development Representative

Cloud • Information Technology • Productivity • Security • Software • App development • Automation
In-Office or Remote
Austin, TX, USA
11000 Employees
124K-195K Annually

Atlassian Logo Atlassian

Account Associate, Mid-Market (Portuguese Speaking)

Cloud • Information Technology • Productivity • Security • Software • App development • Automation
In-Office or Remote
Austin, TX, USA
11000 Employees
4K-6K Hourly

Similar Companies Hiring

ClickMint Thumbnail
Marketing Tech • Generative AI • eCommerce • AdTech
Malibu, CA
9 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Scotch Thumbnail
Software • Retail • Payments • Fintech • eCommerce • Artificial Intelligence • Analytics
US
25 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account