Director of Nursing

Position Summary:

Codman Square Health Center (CSHC) seeks an experienced nursing leader to serve as Director of Nursing (DON). The Director of Nursing provides operational and clinical leadership for ambulatory nursing services across all practice sites. This role is responsible for nursing practice oversight, team-based care delivery, standard work, onboarding and training, and regulatory compliance in partnership with medical, operations, and care management leadership.

Organizational Leadership & Reporting Structure:

The Director of Nursing directly supervises:

• Nurse Supervisor – Family Medicine 2 (with Lead MA)
• Nurse Supervisor – Family Medicine 3 (with Lead MA)
• Nurse Supervisor – Internal Medicine (with Lead MA)
• Nurse Supervisor – Pediatrics (with Lead MA)
• Nurse Supervisor – Randolph School-Based Health (with Lead MA)
• Nurse Supervisor – Urgent Care (with Lead MA)
• Vaccine Coordinator (MA)

The Director of Nursing collaborates closely with the Director of Care Management & Workforce Development, Clinical Education leadership, Infection Prevention, Operations, Quality, and Compliance teams through a matrixed leadership model.

Primary Responsibilities:

1. Nursing Practice & Clinical Operations

Oversees nursing practice across all ambulatory settings, ensuring compliance with scope of practice, regulatory standards, and organizational policies. Leads implementation of nursing SOPs, workflows, and infection prevention practices.

1. Leadership & Workforce Development

Recruits, mentors, evaluates, and supports Nurse Supervisors, Lead MAs, and specialized nursing roles. Ensures standardized onboarding, training, competency validation, and professional development.

1. Team-Based Care & Integration

Advances integrated, team-based care models across clinical sites, partnering with operations and medical leadership to improve access, patient flow, and care coordination.

1. Quality, Safety & Performance Improvement

Uses data and performance metrics to monitor quality outcomes, nursing productivity, and patient experience. Leads continuous improvement initiatives and corrective actions as needed.

1. Financial & Resource Stewardship

Supports staffing models, scheduling practices, vaccine stewardship, and supply utilization in collaboration with finance and operations.

1. Communication & Organizational Leadership

Serves as a liaison between frontline nursing staff and executive leadership. Represents nursing in committees, strategic initiatives, and organizational planning.

1. Other duties and locations as assigned.

Required Qualifications:

• Bachelor's degree preferred.
• 2+ years of Project Management experience 
• Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, Access, and other web-based applications.
• Required to produce complex documents, perform analysis and maintain databases.
• Must be highly organized and able to interact with individuals from very diverse backgrounds.
• Ability to be flexible and work independently is a must.

Preferred Qualifications:

• Experience in health centers, hospital and/or academic administration.

Physical Requirements:

• Must be able to stand or sit for prolonged periods (50% of the time) ·
• Must be able to lift 10-25 pounds and load onto shelves.
• Visual acuity sufficient for frequent reading and computer use.

 Competencies, Skills, and Attributes:

• Candidate must be experienced in Microsoft Office, Excel PowerPoint, Visio and Access to produce a variety of documents Unquestionable ethics and integrity, with clear understanding and adherence to ethical principles, organization values, code of conduct and policies.
• Adept in technology
• Detail oriented
• Strong verbal and written skills
• Ability to anticipate needs and complete important tasks without being asked.
• Resourceful and in getting tasks done through multi-tasking and creative thinking skills 
• Professional appearance demeanor, communication style and approach.
• Ability to use discretion and maintain the upmost confidentiality.
• Seen as a team player and is cooperative.
• Excellent analytical and critical decision-making skills.
• Self-starter with ability to work independently.
• Strong organizational, time management skills with proven ability to multi-task and manage projects.
• Ability to meet deadlines and adjust to changes in policies, procedures, and priorities.
• Ability and willingness to take the initiative to address problems
• Ability to deal with a variety of personalities and situations and excellent verbal and written communication skills.