As Director of Marketplace, you will own the go-to-market and operating functions of NitraMart, overseeing sales, account management, vendor relationships, and marketplace operations. You'll be responsible for identifying opportunities to grow the business, improving how we serve customers and work with vendors, and building scalable processes as the marketplace expands.
This is a hands-on, cross-functional leadership role for someone who understands healthcare commerce and has experience building and scaling a business or function from the ground up. You'll work closely with leadership and our partnerships, product, and engineering teams to identify gaps, improve workflows, and move manual processes toward automation.
We're looking for an operator who can take ownership of a complex business, navigate ambiguity, and build the processes and team needed to support continued growth.
Key Responsibilities
Own marketplace go-to-market: Lead the commercial execution of NitraMart, overseeing sales and account management to drive customer acquisition, engagement, retention, and marketplace growth.
Build and scale operations: Identify gaps in existing workflows, establish repeatable processes, and build the operational infrastructure needed to support a growing marketplace.
Manage vendor relationships: Serve as a key point of contact for vendors, distributors, and pharmaceutical partners. Develop strong relationships, resolve operational challenges, and work cross-functionally to expand product availability.
Improve marketplace performance: Use data and analytics to understand marketplace performance, evaluate merchandising and pricing opportunities, identify bottlenecks, and make informed decisions about where to focus.
Drive automation and efficiency: Challenge legacy ways of working and partner with product and engineering teams to automate manual workflows, improve systems, and make marketplace operations more scalable.
Build from zero to one: Take ownership of new initiatives, work through ambiguous problems, and develop solutions in an evolving business where processes and infrastructure are still being built.
Lead cross-functional execution: Work closely with leadership and internal teams to align commercial priorities, vendor needs, customer requirements, and operational improvements.
Build and develop the function: Establish the processes, operating rhythms, and team structure needed to support NitraMart's next stage of growth.
Qualifications:
Healthcare industry experience: Experience in healthcare, pharmaceuticals, medical distribution, medical supplies, or a related healthcare business. Familiarity with how healthcare products are sourced, sold, distributed, and managed is important.
Commercial and operational leadership: Experience spanning sales, account management, and operations. You understand how to grow a business while building the infrastructure required to support that growth.
Zero-to-one experience: A track record of building, launching, or scaling a new business, function, or operating model. You've worked through ambiguity and have experience solving problems where established processes didn't exist.
Operational rigor: Strong process-building skills and the ability to identify inefficiencies, establish workflows, and improve execution across a complex operation.
Data-driven decision-making: Comfortable working with analytics and using data to evaluate business performance, understand merchandising and pricing dynamics, and identify opportunities for improvement.
Technology and automation mindset: An interest in modernizing legacy healthcare workflows and partnering with product and engineering teams to build more efficient, technology-enabled operations.
Hands-on leadership: Comfortable operating at both the strategic and execution levels. You can set direction while remaining close to the details needed to get things done.
Entrepreneurial mindset: Resourceful, adaptable, and comfortable taking ownership in a fast-moving startup environment.
What we offer:
- Equity - Everyone at Nitra is an owner. When the company wins, you win.
- Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra.
- Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.
- Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match.
- Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.
Skills Required
- Experience in healthcare, pharmaceuticals, medical distribution, medical supplies, or a related healthcare business
- Experience spanning sales, account management, and operations
- Track record of building, launching, or scaling a new business, function, or operating model
- Strong process-building skills and ability to improve execution across complex operations
- Ability to use analytics and data to evaluate business performance, merchandising, pricing, and improvement opportunities
- Interest in technology, automation, and modernizing healthcare workflows
- Ability to operate at both strategic and execution levels
- Resourceful, adaptable, entrepreneurial, and comfortable taking ownership in a fast-moving startup environment
What We Do
Nitra’s mission is to overhaul the healthcare industry with radically efficient and transparent solutions. Nitra empowers providers to find the right balance between supporting their patients and running their practice – starting with tools that deliver a simpler, smarter way to manage their spending. Nitra solutions integrate seamlessly with the complex business processes of the industry. Our goal is to provide an ecosystem that helps doctors better manage their practices, so they can focus on their patients. Starting with the first business card built specifically for doctors, Nitra will expand to bring physicians and medical clinics around the country the loans, accounts, payments, and expense management products they expect, in an all-in-one platform powered by machine learning and blockchain technologies. The company was created by unicorn founders who have successfully scaled to thousands of customers. They are joined by an ambitious and experienced team from Amazon, American Express, Citi, Dropbox, Facebook, Mastercard and PayPal. The team is supported by an expert group of Advisors such as the cofounders of Square and Xendit, executives from Intuit, Governors and White House senior staffers, and is backed by some of the world’s leading VCs such as Andreessen Horowitz and NEA. Interested? We are growing fast and actively building our team. Look at our job postings and let us know where you fit!
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