Director of Marketplace

Own the global marketplace P&L - majority Amazon, across US Seller Central marketplaces, with full accountability for revenue, contribution margin, and growth targets

Own revenue and profitability across TikTok Shop and other third-party commerce platforms

Set and deliver the annual and quarterly revenue plan, including category-level and country-level targets

In partnership with the Merchandising team, build and execute the merchandising and assortment strategy — what we list, where we list it, and how we sequence launches across regions

In partnership with the Merchandising team, lead pricing, promotion, and Deals strategy (Lightning Deals, Best Deals, Prime Day, Big Deal Days, Black Friday/Cyber Monday) to maximize profitable growth

Identify and prioritize new growth levers within Amazon — new categories, new ASINs, new international marketplaces — and own the business case and execution end-to-end

Drive profitable growth through optimized merchandising, pricing, and marketing investment across all marketplace channels

Own contribution margin on Amazon. Manage the levers — product mix, pricing, promo depth, ad efficiency, FBA fees, returns, and chargebacks — to hit profitability targets

Partner with Finance on forecasting, budgeting, and monthly P&L reviews. Bring a clear point of view on where the business is over- or under-indexing

Manage FBA inventory health, storage costs, long-term storage fees, and aged inventory exposure in close partnership with Operations and Supply Chain

Make disciplined investment trade-offs between growth (ad spend, promo, new launches) and profitability (margin, efficiency, contribution)

Build the reporting cadence and KPI framework that lets the rest of the company see how Amazon is performing in real time

Own Amazon Ads strategy and performance — Sponsored Products, Sponsored Brands, Sponsored Display, and DSP — with clear targets for ACoS, TACoS, ROAS, and incrementality

Manage agency and/or in-house ad operations to ensure spend is allocated efficiently across keywords, ASINs, audiences, and dayparts

Drive the listing optimization roadmap: titles, bullets, A+ Content, Brand Story, Storefronts, images, video, and Premium A+ — built for both conversion and discoverability

Own SEO and organic rank strategy across the catalog. Use search term reports, Brand Analytics, and competitive data to compound organic share over time

Run a continuous testing program — creative, copy, price points, badging — and turn wins into standard practice across the catalog and across regions

Manage and optimize paid marketing investments across TikTok Shop and emerging platforms

Monitor Share of Voice (SOV) metrics to ensure brands maintain a competitive edge in key categories

Architect the TikTok Shop Affiliate strategy, managing the Affiliate Center and creator-led Live Shopping funnels to turn social momentum into measurable business impact

Partner with creative teams to produce algorithm-first content that reduces purchase friction

Stay ahead of emerging social commerce platforms and beta programs to maintain first-mover advantage

Lead the strategy and launch of Amazon-exclusive products designed to capture incremental demand and reduce channel conflict

Partner with product development and supply chain to bring exclusive SKUs to market on timeline and at target margins

Manage exclusive product lifecycle from ideation through launch, scaling, and sunset decisions

Launch, manage, and optimize RYZE's presence in Amazon's Subscribe & Save program to drive recurring revenue and improve customer LTV

Define coupon and discount strategies that balance subscriber acquisition with margin targets

Monitor and improve Subscribe & Save enrollment rates, retention, and reorder frequency

Own the operational health of Seller Central: account health metrics, IPI score, suppressed listings, ASIN-level issues, and case management

Maintain Brand Registry, manage Transparency / Project Zero where applicable, and lead the response to unauthorized sellers, counterfeits, and listing hijackings

Own catalog hygiene end-to-end — variation families, parent/child relationships, attribute accuracy, and image compliance — across all marketplaces

Lead demand forecasting and inventory planning to support growth while minimizing stockouts and excess inventory

Partner with Supply Chain on FBA inbound planning, shipment routing, replenishment cadence, and inventory positioning across FCs and regions

Manage product lifecycle planning including launches, restocks, and sunset decisions

Oversee 3PL relationships supporting partner brands

Identify opportunities to improve logistics efficiency, reduce costs, and eliminate operational friction

Ensure seamless coordination between brands, warehouse partners, and marketplaces

Partner with Commercial Leadership to align Amazon strategy with the broader omni-channel plan

Work with Brand and Creative to ensure on-Amazon storytelling reflects RYZE's voice, quality, and brand identity

Collaborate with Performance Marketing to coordinate cross-channel demand generation and avoid cannibalization between DTC and Amazon

Partner with Operations and Supply Chain on inventory readiness, FBA planning, and fulfillment execution

Work with Finance on forecasting, budgeting, and P&L management

Coordinate with Legal and Compliance on Brand Registry, IP enforcement, and international marketplace requirements

Build, lead, and mentor a team of marketplace specialists across advertising, operations, social commerce, content, and analytics

Establish team structure, processes, and KPIs to support scale

Manage relationships with external agencies, creators, and technology partners

Build scalable processes and operating frameworks to support marketplace growth

7–10+ years in eCommerce, marketplace management, or digital commerce

4+ years hands-on Amazon Seller Central (3P) experience

Proven P&L ownership, ideally $50M+ GMV

Experience scaling brands on Amazon and social commerce (e.g., TikTok Shop)

Strong background in CPG, health & wellness, or high-velocity SKU businesses preferred

Experience expanding Amazon businesses internationally (Canada/UK preferred)

Deep experience with Amazon Ads (Sponsored Products, Sponsored Brands, Sponsored Display, DSP)

Strong Seller Central operations: FBA, IPI, account health, Brand Registry, A+ Content, variations, case management

Experience with Amazon 1P and 3P models (hybrid experience a plus)

Strong ability to analyze Search Term Reports and optimize performance

Experience with DSP, attribution, and Subscribe & Save

Strong financial skills: ROAS, ACoS, TACoS, LTV, contribution margin

Experience managing $5M+ ad budgets

Inventory planning, forecasting, and supply chain coordination

3PL and logistics optimization experience

Familiarity with tools like Helium 10, Jungle Scout, Pacvue, Skai, or similar

Hands-on operator (IC-heavy role with 1–2 direct reports)

Experience managing agencies, offshore partners, and cross-functional teams

Strong communication and execution in fast-paced environments

Proven ability to scale and optimize marketplace businesses