Director of Marketing

What You'll Do

• Own and evolve our core messaging, working closely with Product and Sales to position Zingtree as the leader in Agentic AI for CX
• Build and manage a high-performance marketing team across demand gen, content, product marketing, and community
• Design and execute campaigns that leverage customer-trained GPTs, interactive tools, and AI-native experiences to engage prospects and accelerate sales
• Partner with Sales on ABM and lifecycle programs targeting enterprise buyers in high-complexity industries (healthcare, finance, telco)
• Oversee all top-of-funnel channels, including SEO/SEM, paid, events, and webinars (and measure what works)
• Create compelling content—from case studies and thought leadership to GPT-powered demos—that speaks to business value and technical depth
• Own marketing KPIs: pipeline, CAC, conversion, brand awareness

Who You Are

• 7+ years of marketing experience, with 3+ years in a leadership role at a B2B SaaS or AI-focused company
• Strong grasp of generative AI technologies, particularly GPTs, LLMs, and their applications in customer-facing use cases
• A portfolio of GTM campaigns and content that blend storytelling with data, outcomes, and innovation
• Proven ability to drive both brand and performance marketing at the enterprise level
• Experience partnering with Sales, Product, and CS to align marketing with revenue goals
• Clear communicator who can simplify the complex and inspire both customers and internal teams


Bonus Points for:
• Experience in or deep understanding of CX, customer support, or operations technology
• Hands-on experience using tools like ChatGPT, Jasper, or other AI-writing/marketing co-pilots
• Background in marketing to regulated or high-stakes industries

What We Offer

• Competitive Compensation with opportunity for discretionary bonus
• Comprehensive Health Benefits - 100% of employee premiums and 75%-80% of dependent premiums on most health, dental, and vision insurance are covered by us
• 401K plans - Add to your retirement planning
• Paid Parental Leave - Paid time off for parents to spend time with their new child
• Unlimited PTO - Take the time you need to recharge and bring your best self to work 
• Flexible Remote Work - Work from anywhere
• Co-Working Reimbursement - Expense up to $200 a month on co-working space
• Home Office Stipend - Receive up to $700 to create a great work environment at home, and $100 a month for Internet, phone, etc.

Our Values

• Lead with action: We are doers. We move fast with purpose, fearlessly blaze new trails, and fail fast and learn quickly, to achieve positive outcomes for our customers and the business. 
• People really matter: We win as a team. We care about all humans—our customers and our employees—achieving professional greatness and making a meaningful impact on the world.
• Ownership leads to results: When we say we’ll deliver, we deliver. We act responsibly with integrity, high standards, and hold ourselves accountable to the results of our actions.
• Expertise creates value: We are learners. We continuously build and share knowledge, invest in growing ourselves, and put expertise into action to fully realize our potential and goals.
• Transparency builds trust: We respectfully tell it as it is. We are direct, honest, and open with the information that matters, and communicate in a caring way that builds stronger trusted relationships with each other.


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