Director of Marketing Communications & Customer Engagement

Sorry, this job was removed at 06:12 p.m. (CST) on Tuesday, Mar 31, 2026
Hiring Remotely in New York, NY, USA
In-Office or Remote
Fintech • Payments • Financial Services
The Role

Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. 

As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv. 

  • 15+ years of progressive experience in marketing, including at least 5 years in a leadership role overseeing content, communications, and/or customer marketing within a B2B SaaS or fintech environment. 
  • Proven success building and scaling integrated content and communications programs that drive brand awareness, category leadership, and revenue impact. 
  • Exceptional storytelling ability—adept at translating complex technology and data-driven solutions into compelling, human narratives for executive, customer, and media audiences. 
  • Deep understanding of enterprise buyer journeys and how content influences pipeline, retention, and advocacy across the customer lifecycle. 
  • Experience managing corporate communications and PR, including executive visibility, media relations, crisis communications, and thought leadership. 
  • Strong operational skills in content planning, analytics, and performance measurement, with a track record of driving measurable outcomes. 
  • Expertise developing customer advocacy programs - case studies, testimonials, reference networks, and customer councils. 
  • Skilled at partnering cross-functionally with product marketing, demand generation, and customer success to ensure alignment on strategy and messaging. 
  • Outstanding written and verbal communication skills; comfortable acting as a brand ambassador and spokesperson when needed. 
  • Bachelors Degree required. 

Salary Range: $180,000 - $235,000

The base salary range for this role at minimum and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Personetics, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge & skills as well as geographic location. Base pay also depends on the relative experience, knowledge and skills to our internal peers in the role.

Similar Jobs

Sonar Logo Sonar

Major Territory Manager (Remote)

Artificial Intelligence • Cloud • Security • Software
Easy Apply
Remote or Hybrid
New York City, NY, USA
800 Employees

DFIN Logo DFIN

Manager - Payroll

Fintech • Software
Remote or Hybrid
United States
1750 Employees
Remote or Hybrid
United States
1750 Employees

DFIN Logo DFIN

Platform Engineer

Fintech • Software
Remote or Hybrid
United States
1750 Employees
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
371 Employees
Year Founded: 2011

What We Do

Money Management & PFM for Banks & Financial Institutions. Personetics serves hundreds of banks and financial institutions across 30 global markets. See how your bank can harness the power of AI to engage customers and increase revenue with financial data-driven personalized customer engagement, PFM, and money management platform. Harnessing the power of AI, Personetics’ Self-Driving Finance™ solutions are used by the world’s largest financial institutions to transform digital banking into the center of the customer’s financial life – providing real-time personalized insight and advice, automating financial decisions, and simplifying day-to-day money management. Serving over 135 million bank customers worldwide, Personetics has the largest direct customer impact of any AI solution provider in banking today. Personetics now counts among its customers 6 of the top 12 banks in North America and Europe, as well as other leading banks throughout the world. Personetics is the global leader in financial-data-driven personalized banking and customer engagement for financial services and the company behind the industry’s first Self-Driving Finance™ platform. Led by a team of seasoned FinTech entrepreneurs with a proven track record, Personetics is a rapidly growing company with offices in New York, London, Paris, Singapore, Tokyo, Tel Aviv and Nazareth. The company has been named a Gartner Cool Vendor, a Top Ten FinTech Company by KPMG, and a Top Ten Company to Watch by American Banker

Similar Companies Hiring

Granted Thumbnail
Mobile • Insurance • Healthtech • Financial Services • Artificial Intelligence
New York, New York
23 Employees
Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account