Baptist Server Services Manager in this scope is responsible for overseeing a broad range of enterprise IT infrastructure, including VMware virtualization, Windows and Linux server environments, SQL database administration, and Cisco UCS hardware. The role blends systems administration, database management, and networking to ensure high availability, performance, and security of critical systems
Key Responsibilities
Infrastructure & Virtualization
- Manage VMware vSphere/ESXi environments, including VM creation, cloning, templates, vMotion, Storage vMotion, HA, DRS, and cluster configurations
- Manage a team that Installs, configures, and maintains Cisco UCS servers, service profiles, and firmware upgrades
- Manage a team that performs server consolidations using VMware Converter (P2V/P2P) and patch management via VMware Update Manager
- Manage the deployment and configuration of vCenter and related tools (e.g., vSphere Replication, SRM) for disaster recovery
Operating Systems
- Manage the team that Administers Windows Server (2016/2019/2022/2025) and Linux/UNIX systems, including OS installation, patching, and performance tuning
- Manage the team that maintains Active Directory, DNS, DHCP, IIS, and other Windows services
- Manage the team that installs and configures Red Hat Linux/UNIX in both physical and virtual environments
Database Administration
- Manage SQL Server (2016/2019) in clustered and standalone environments, including backup/restore, performance tuning, and query optimization
- Implement and maintain SQL coding standards, naming conventions, and data access policies
- Troubleshoot and resolve SQL performance issues, including index and statistics optimization
Storage
- Manage SAN/NAS environments (e.g., EMC, NetApp, PURE) for storage provisioning and performance
- Monitor and maintain server/storage plaform security and traffic utilization
Support & Operations
- Troubleshoot end-user and system issues, including incident ticket resolution and after-hours support
- Create and maintain SOPs, documentation, and service requests for hardware/software purchases related to servers, storage, and data center
- Interface with vendors and clients to resolve issues and meet expectations
Qualifications & Skills
Education & Experience
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
- Proven experience as a System Administrator with VMware, Windows, Linux, SQL, and Cisco UCS
- 7+ years in related roles within large enterprise IT environments .
Technical Skills
- VMware vSphere, ESXi, vCenter, vMotion, HA, DRS, SRM, vSphere Replication
- Cisco UCS Manager, UCS Central, service profile management
- Windows Server administration, Active Directory, DNS, DHCP, IIS
- Linux/UNIX administration, shell scripting, automation (PowerShell, VBScript)
- SQL Server administration, clustering, backup/restore, performance tuning
- Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
- SAN/NAS storage management
Soft Skills
- Strong analytical and problem-solving abilities.
- Excellent communication and collaboration skills for cross-functional teams
Certifications (commonly desired)
- VMware Certified Professional (VCP)
- Cisco Certified Network Professional (CCNP) or UCS certification
- Microsoft Certified: Azure Administrator or SQL Server DBA
- ITIL or CompTIA Security+
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
- 7+ years of experience in related enterprise IT roles
- Proven System Administrator experience with VMware, Windows, Linux, SQL, and Cisco UCS
- Experience administering VMware vSphere, ESXi, vCenter, vMotion, HA, DRS, SRM, and vSphere Replication
- Experience with Cisco UCS Manager, UCS Central, and service profile management
- Windows Server administration, Active Directory, DNS, DHCP, and IIS experience
- Linux/UNIX administration and shell scripting or automation experience
- SQL Server administration, clustering, backup and restore, performance tuning, and query optimization
- Networking fundamentals including TCP/IP, DNS, DHCP, and VPN
- SAN/NAS storage management experience
- VMware Certified Professional certification
- Cisco CCNP or UCS certification
- Microsoft Certified Azure Administrator or SQL Server DBA certification
- ITIL or CompTIA Security+ certification
What We Do
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
