Root was founded on the belief that car insurance is broken, and we set out to change it. We’re harnessing the power of technology to revolutionize this archaic, complicated industry. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative insurtech companies in the world.
The Opportunity
This role exists to elevate how Root communicates its strategy, performance, and long-term value to the investment community. The Director of Investor Relations will own the day-to-day operating cadence of the IR function while transforming business results into clear, compelling, and high-impact investor communications.
Success in this role requires a passion for investor engagement and the ability to translate complex financial, operational, and product dynamics into a cohesive narrative that resonates across both institutional and retail audiences. This role will partner closely with the Head of IR, PR, and executive leadership to strengthen Root’s positioning as a technology-driven insurance platform and improve how the market understands and evaluates the business.
Salary Range: $189,400 - $236,700 (Eligible for competitive bonus and equity offering.)
Root is a “work where it works best” company. Meaning we will support you working in whatever location that works best for you across the US. We will continue to have our headquarters in Columbus, Ohio.
How You Will Make an Impact
- Own the end-to-end IR operating cadence, including earnings preparation, shareholder letter drafting, scripts, Q&A, and cross-functional coordination
- Translate Root’s strategy, financial performance, and product evolution into clear, compelling, and consistent external messaging
- Develop and refine Root’s investor narrative, positioning the company as a technology-driven platform while connecting near-term performance to long-term value creation
- Lead the creation of high-quality investor-facing materials that drive engagement across institutional and retail audiences
- Partner cross-functionally with Finance, Product, Data Science, Engineering, Business Development, and Marketing to synthesize insights into investor-ready narratives
- Support investor and analyst engagement, including preparation, follow-ups, conferences, and ongoing dialogue
- Prepare the Head of IR and executive team for high-impact interactions, ensuring clarity, consistency, and depth of messaging
- Anticipate investor questions and pressure-test messaging to ensure credibility in complex discussions
- Partner closely with Communications and PR to develop a unified external narrative across investors, media, and retail audiences while increasing Root’s visibility and engagement in the market
- Monitor investor sentiment, peer positioning, and market dynamics to continuously improve how Root is understood and valued
- Mentor and develop junior IR talent by creating structure, providing feedback, and helping build deeper business and market fluency across the team
What You Will Need to Succeed
- 8–12+ years of experience in investor relations, strategic communications, financial communications, public markets advisory, or related roles supporting public company narratives and investor engagement
- Experience supporting public company positioning, investor engagement, or strategic external communications initiatives
- Experience advising senior executives on external messaging, positioning, or investor communications in dynamic public market environments is highly valued
- Proven ability to translate complex business performance into clear, compelling market narratives
- Experience engaging with institutional and retail audiences, with an understanding of how messaging differs across stakeholders
- Ability to operate effectively in a fast-paced, evolving environment with shifting priorities
- Strong attention to detail and ability to manage multiple workstreams simultaneously
As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.
Please see our Privacy Notice available HERE for more information on how we process your personal data.
Consistent with the Americans with Disabilities Act (ADA) and the Civil Rights Act of 1964, it is the policy of Root to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Root. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact [email protected]
Skills Required
- 8-12+ years of experience in investor relations, strategic communications, or related roles
- Experience supporting public company positioning or investor engagement
- Experience advising senior executives on external messaging in public market environments
- Ability to translate complex business performance into clear narratives
What We Do
At Root, we’re doing things differently. We’re reimagining the services people need so that they serve them better. And we’re doing it by using data, technology, and rapid innovation to create products and experiences that are fair, easy, personal, and affordable. We’ve partnered with Carvana in a partnership that brings an industry-leading, seamless insurance process to the online car buying experience. The launch of Carvana Insurance Built with Root delivers an elevated customer experience made possible through a deep integration that pre-fills key customer information so that a customer can skip data entry and jump directly to evaluating quotes and customizing coverage. This fully embedded product experience—from quote to payment—happens entirely within the Carvana checkout process. Teams from both Carvana and Root have worked for months to build this bold technology platform. An early iteration involved 24 screens in the customer experience flow—that experience is now just three straightforward steps.
Why Work With Us
Our success is because of the hard work, ingenuity, and exceptional performance of our team. People come to Root because they know they can make an impact in their role, the company, and the industry. We’re passionate and curious self-starters, building a top-notch customer experience. Sound like something you’d like to be a part of?
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