Director, Insights

Posted 2 Days Ago
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Hiring Remotely in New York, NY, USA
In-Office or Remote
115K-125K Annually
Senior level
Information Technology
The Role
Lead consumer and audience research across Apartment Therapy Media brands. Develop thought leadership, custom research, white papers, and sales-facing insights. Manage reader panels, vendor relationships (Nielsen, DISQO), design and analyze surveys, support sales pitches/RFPs, and collaborate with Content, Product, and Marketing to drive revenue and readership growth.
Summary Generated by Built In

Apartment Therapy was originally launched in 2001 by interior designer Maxwell Ryan (nicknamed “The Apartment Therapist”) as a weekly newsletter for clients. We officially became an independently-owned company in 2004, and since then Apartment Therapy Media has grown to become the only media group dedicated to life at home. We are committed to teaching our audience real-life solutions by giving them tools to create happy, healthy homes through our award-winning brands: Apartment Therapy, The Kitchn, Cubby, and Dorm Therapy. Together, our portfolio engages a monthly audience of 47 million users across platforms, while our dedicated team of over 140 professionals collaborates from our sunny New York City office and locations across the U.S. and around the globe.

Apartment Therapy Media is looking for a Director, Insights to lead the research and insights function across Apartment Therapy, The Kitchn, Cubby, and Dorm Therapy. This is a hands-on role for someone who has experience in consumer research and sales enablement in a media or publishing environment and is excited to turn audience data into revenue. You'll drive our thought leadership agenda, identifying whitespace and developing the custom research, white papers, and insights initiatives that keep us ahead of the market and open doors with new and existing partners. Plus, you’ll develop the insights that our organization relies on every day, building data-backed rationales behind RFP responses and sales pitches, shaping how our brand story gets told across every client-facing touchpoint, and collaborating with various teams across AT Media.

Accountabilities:

  • Own Apartment Therapy Media's thought leadership roadmap, from identifying whitespace opportunities to developing and executing custom research, white papers, webinars, and other programs that strengthen our market position and drive revenue
  • Proactively identify emerging consumer, cultural, and industry trends, translating them into audience narratives and informing sales opportunities that position Apartment Therapy Media ahead of the market
  • Enable the revenue team to close direct sales business by building data-backed campaign rationales for RFP responses and sales pitches that demonstrate audience fit and performance potential to prospective partners
  • Use audience insights to develop Apartment Therapy Media's brand narrative into  sellable formats across client-facing materials including general presentations, one sheets, custom meeting decks, our corporate website, media kits, case studies, and research reports
  • Work with clients and vendors to execute, analyze, and create materials summarizing campaign brand lift studies 
  • Lead the development and analysis of reader surveys and related sales materials (decks, one-sheets, etc) utilizing tools such as Survey Monkey 
  • Manage and grow Apartment Therapy Media's Home Team reader panel as a proprietary research asset, from recruitment through ongoing surveying 
  • Own the company’s relationships with all research vendors including Nielsen, DISQO, and Collective Audience. Stay up to date on new offerings from these partners, conduct trainings, and manage the research budget
  • Collaborate with departments across the company, including Content and Product, to lead audience research for special projects and new initiatives 
  • Work with SVP, Marketing & Brand Strategy on insights efforts focused on long-term revenue and readership growth

Requirements:

  • 8-10+ years of experience in consumer insights, audience research, or sales research, preferably within media or publishing
  • Proven experience developing thought leadership programs, including custom research, trend reports, white papers, and/or other client-facing insights initiatives
  • Strong storytelling skills with the ability to translate complex data into compelling narratives 
  • Experience supporting revenue-driving organizations 
  • Expertise with syndicated research tools and audience measurement platforms (e.g., Nielsen, DISQO, or similar)
  • Experience designing, fielding, and analyzing quantitative and qualitative consumer research
  • Demonstrated ability to identify emerging consumer and cultural trends and translate them into actionable business opportunities
  • Exceptional communication skills, with experience creating client-facing decks and reports
  • Strong project management skills
  • Proficiency with Keynote, Google Workspace, and survey platforms such as SurveyMonkey
  • Bachelor's degree or equivalent experience
  • Genuine affinity for home, design, food, and lifestyle content is a plus 

Salary range: $115,000 - $125,000 annually

The above represents the expected salary range for this role. Ultimately, compensation is determined by level of experience and other job-related factors. 

Apartment Therapy Media is an equal opportunity employer that works to foster diversity and inclusion. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, gender identity, orientation, religion, parental status, or any other status protected by the laws or regulations in the locations where we operate. We encourage people from all backgrounds to apply.

Skills Required

  • 8-10+ years of experience in consumer insights, audience research, or sales research
  • Proven experience developing thought leadership programs (custom research, trend reports, white papers)
  • Strong storytelling skills; translate complex data into compelling narratives
  • Experience supporting revenue-driving organizations
  • Expertise with syndicated research tools and audience measurement platforms (e.g., Nielsen, DISQO, or similar)
  • Experience designing, fielding, and analyzing quantitative and qualitative consumer research
  • Demonstrated ability to identify emerging consumer and cultural trends and translate them into business opportunities
  • Exceptional communication skills, with experience creating client-facing decks and reports
  • Strong project management skills
  • Proficiency with Keynote, Google Workspace, and survey platforms such as SurveyMonkey
  • Bachelor's degree or equivalent experience
  • Genuine affinity for home, design, food, and lifestyle content
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The Company
HQ: New York, New York
259 Employees
Year Founded: 2004

What We Do

apartmenttherapy.com, thekitchn.com, and cubbyathome.com Apartment Therapy Media helps people make their homes happy, healthy, and uniquely their own, by connecting them to a wealth of resources, ideas, and community. Our brands carry our readers through the entire home journey, from creating a home to cooking at home to parenting at home. Apartment Therapy is the leading independent home site, designed to guide our readers in creating a home that’s happy, healthy, and uniquely their own. Apartment Therapy’s content spans across house tours, home projects, organizing & cleaning, real estate, wellness, and home buying. We also host Bazaar, a peer-to-peer furniture and decor marketplace. Through a combination of expert advice, shopping guides, and how-to’s, it’s our mission to show how people are making their homes more beautiful with true-to-life tips for a range of budgets. Apartment Therapy is a Webby Award winning brand that lives across multiple platforms, attracting a monthly global audience of 22MM. Launched by interior designer Maxwell Ryan and helmed by award-winning Editor-in-Chief Faith Durand, Kitchn is a food site made by a nationally distributed staff of home cooks. We reach a large audience with a personal voice, guiding our readers as they plan, shop, cook, and organize to support busy, fulfilling lives. We provide inspiration for the food our readers want to eat, and resources for them to become the cooks they want to be. Kitchn lives across multiple platforms, attracting a monthly global audience of 29MM. Cubby is the toolkit for parents at home. With refreshing and practical ideas, Cubby is about the fun side of family life. From easy family dinners to kid-friendly sofas to the bunk beds designers recommend, Cubby is a modern, colorful, joyful place for families of all shapes and sizes to find solutions for better living.

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