About Onnit:
Onnit is an Austin, TX-based supplement company dedicated to supporting everyday heroes, those who need to be fully present and at their best, not only for themselves but also for their families, friends, and colleagues. As a trusted and serious supplement brand, we provide high-quality products with clinically studied ingredients designed to unlock a deeper mind-body connection and enhance both mental and physical performance.
Unlike other supplement brands, Onnit enables strength from within, empowering individuals to operate at their peak every day. Backed by medical professionals, industry experts, and a loyal community, we are staying true to our mission of total human optimization. Recognized as a Best Place to Work in Austin by the Austin Business Journal, we take pride in fostering a dynamic and purpose-driven environment, and we’d love for you to be part of it.
JOB SUMMARY
Onnit is hiring a hands-on, strategic Director of IT to lead our technology roadmap and modernize the systems that power how we operate and scale. Reporting directly to the CEO, this role is a critical partner across Sales & Marketing, Operations, and Finance—responsible for building secure, scalable, and efficient infrastructure that enables teams and protects the business.
This role blends strategic architecture with hands-on execution, owning enterprise platforms (including Shopify and NetSuite), cybersecurity, infrastructure, and the responsible adoption of AI tools. If you’re a builder who thrives in fast-moving environments and wants to architect the technology foundation behind a purpose-driven, high-growth brand, this is your seat at the table.
KEY RESPONSIBILITIES
Technology & IT Strategy:
- Own and execute strategy, aligning it with business priorities across ecommerce, retail, operations, finance, and customer experience.
- Establish and track key performance indicators (KPIs) along with feedback to inform continuous improvement.
- Lead steering committee to review identified opportunities to leverage technology for efficiency, better customer experience, and competitive differentiation.
System Integrations & Architecture:
- Lead system integrations with a focus on Shopify, NetSuite, 3PL systems, and customer service platforms.
- Ownership of data flow connections and accuracy across platforms.
Cybersecurity and Compliance:
- Ensure data integrity, risk management, and adherence to business standards.
- Continuously improve business continuity planning, including but not limited to cyber security, data security and disaster recovery.
IT Operations:
- Deliver highly responsive onsite and remote helpdesk technology support.
- Partner with business leaders to identify technological needs and ensure IT initiatives support key business drivers.
Vendor Management:
- Oversee the technology operating budget and technology contract negotiations.
- Lead evaluation, negotiation, and managing of vendors.
Team Management:
- Build and lead a small but mighty team to support the business and enable reliable and consistent execution.
- Use data to drive decision-making and continuous improvement in the tech team.
- Manage the intake process of requests spanning software implementation to ad-hoc needs.
QUALIFICATIONS
- 10+ years of progressive IT leadership experience, preferably within high-growth CPG, ecommerce, or omnichannel consumer brands
- Deep, hands-on expertise with Shopify, NetSuite, ERP platforms, and 3PL/retail integrations
- Strong foundation in cybersecurity, IT governance, and compliance, including controls, risk management, and audit readiness in regulated or public-company environments
- Proven ability to build, scale, and modernize technology infrastructure in fast-paced, high-growth organizations
- Experience leading cross-functional IT teams, partnering closely with Finance, Operations, Marketing, and Legal
- Strategic yet hands-on operator who can set vision while executing in lean, high-performance environments
- Expertise in agile and scrum methodologies, with a track record of driving execution and delivery
- Working knowledge of modern AI tools and platforms, and how to responsibly apply them across finance, customer support, marketing, and operations
- Clear, influential communicator with the ability to translate technical concepts for non-technical stakeholders and executives
- Strong bias for ownership, action, and outcomes, with a relentless focus on systems that scale and deliver impact
- Full medical, dental, and vision benefits
- Basic Life Insurance
- Immediate 401(k) eligibility with company matching
- Unlimited vacation
- Paid holidays
- Flexible workplace policy
- $100/month flexible benefit stipend
- Tuition reimbursement
- Fringe benefits include in-office meals, product credits and discounts, lifestyle spending account, family planning, online learning, fitness stipend, among many others
EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status
Top Skills
What We Do
Onnit is a health and wellness brand focused on encouraging a peak level of human performance through the best in nutritional supplementation, health conscious foods, and unconventional fitness equipment and training. Large ecommerce presence, Onnit Academy Gym, and acquired Black Swan Yoga.
