Director of Human Resources - Amangani

Posted 7 Days Ago
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Jackson, MS, USA
In-Office
Senior level
Hospitality
The Role
Leads property-wide human resources operations, serving as strategic HR partner to leadership. Oversees employee lifecycle management, employee relations, compliance, HR systems and data, workforce planning, talent management, learning and development, communications, compensation, benefits, and labor relations within a luxury hospitality environment.
Summary Generated by Built In

Location Overview
Join our team in Amangani. In the foothills of the Tetons, near the year-round mountain resort of Jackson Hole, Amangani looks out across the peaks and plains of the Snake River Valley. Evoking the pioneering spirit of the Old West in its redwood and sandstone architecture, the all-season retreat invites guests to discover outdoor adventure and the extraordinary natural beauty of Wyoming.

Role


The Director of Human Resources is responsible for leading the HR operations of the property.  This role will act as a strategic and operational HR business partner to the property leadership team.


The role is heavily focused on operational excellence, compliance, risk management and data integrity, ensuring the foundations of HR are consistently delivered to a high standard. In parallel, the role ensures the business is equipped with the right talent, structure, and capability to deliver exceptional service, in line with brand expectations.


The Director of Human Resources will plan, direct, manage, and oversee the activities and operations of the Human Resources Department including talent management, labor relations, compensation & benefits, and training; to coordinate assigned activities with other departments.


Responsibilities


Business Partnering and Leadership

  • Act as the lead HR Business Partner to the General Manager and Executive Committee, contributing to both strategic and operational decision-making.

HR Operations

  • Oversee all HR operations at the property, ensuring policies, procedures, and standards are effectively implemented and continuously improved.
  • Manage the full colleague lifecycle including recruitment, onboarding, performance management, employee relations, and offboarding.
  • Lead employee relations matters, ensuring outcomes are fair, legally compliant, and aligned with business needs.

HR Systems, Data & Workday Ownership

  • Oversee all HR system processes including payroll data, personal records, attendance, and reporting.

Talent & Workforce Planning

  • Ensure the right structure, headcount, and talent are in place to deliver exceptional guest experiences.

Learning, Development & Quality

  • Oversee the Learning & Development and quality agenda at the property.

Employee Engagement & Communications

  • Lead employee communication across the property, ensuring clear alignment with business priorities,   culture, and values.
  • Ensure all grievance and disciplinary procedures are handled consistently and appropriately.

Compensation & Benefits

  • Ensure compensation and benefits are competitive and aligned with the luxury market.

Requirements

  • Bachelor’s or Master’s Degree in Human Resources, Business Administration, or related field.
  • Minimum of 5 years of progressive HR experience, at least 2 - 3 years in luxury hospitality industry.
  • Strong knowledge of HR practices, principles, and employment laws.
  • Proficiency with HR Systems: ADP, Workday, etc.
  • Excellent interpersonal, communication, and leadership skills.
  • Strong problem-solving and decision-making skills,
  • Flexibility to work outside regular business hours when required.

Benefits 

At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. 

  • Competitive salary and a comprehensive benefits package.
  • Extensive private health insurance, life and personal accident insurance, travel insurance.
  • Access to the Colleague Complimentary Stay Scheme allowing you to explore our Aman and Janu properties and to enjoy discounted rates on Retail, F&B and Spa experiences. 
  • Exclusive training and development opportunities supporting your growth with us.

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.


Skills Required

  • Bachelor's or Master's degree in Human Resources, Business Administration, or a related field
  • At least 5 years of progressive HR experience
  • At least 2–3 years of experience in the luxury hospitality industry
  • Strong knowledge of HR practices, principles, and employment laws
  • Proficiency with HR systems such as ADP and Workday
  • Excellent interpersonal, communication, and leadership skills
  • Strong problem-solving and decision-making skills
  • Flexibility to work outside regular business hours when required
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The Company
HQ: Baar
3,737 Employees
Year Founded: 1988

What We Do

t Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of: Investing in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms. Nurturing pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures. Acting like owners – taking the charge, leading by example and an immense sense of pride in their work. Celebrating communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner

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