HR Director – Candidate Profile Position Summary Infinity Communications is seeking an experienced, hands-on HR Director to lead all aspects of Human Resources for a growing, multi-state organization. This role is ideal for someone who enjoys building processes, supporting leadership, and remaining actively involved in day-to-day HR operations rather than managing a large HR department. As a small business, the HR Director will wear many hats and serve as a trusted business partner to executive leadership while ensuring compliance, supporting employees, and helping scale the organization. Required Qualifications
- Minimum 5 years of progressive Human Resources experience
- Experience serving as an HR Manager, HR Director, or senior HR Business Partner
- Strong knowledge of multi-state employment laws and compliance
- Experience supporting organizations operating in multiple states
- Demonstrated ability to manage multiple priorities simultaneously
- Strong organizational and project management skills
- Excellent communication and conflict resolution abilities
- Ability to work independently with minimal supervision
- High level of professionalism and discretion when handling confidential information
Preferred Qualifications
- Experience with NetSuite Workforce Management or other enterprise HRIS platforms
- Experience implementing or improving HR systems and processes
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification
- Experience supporting field operations or distributed workforces
- Experience with performance management, compensation planning, and employee development
- Experience with recruiting and talent acquisition
Desired Characteristics We're looking for someone who:
- Thrives in a fast-paced environment
- Enjoys solving problems instead of escalating them
- Can switch between strategic planning and tactical execution throughout the day
- Builds trust quickly with employees and leadership
- Has excellent judgment and common sense
- Is comfortable creating processes where they don't yet exist
- Takes ownership and follows through
- Is adaptable and embraces change
Responsibilities
- Lead all Human Resources functions across the organization
- Ensure compliance with federal, state, and local employment laws
- Partner with executive leadership on organizational planning
- Manage employee relations and performance management
- Oversee recruiting, onboarding, and offboarding
- Maintain and improve HR policies and procedures
- Support compensation and benefits administration
- Lead annual performance review and goal-setting processes
- Manage HRIS data integrity and reporting
- Assist with organizational development and employee engagement initiatives
- Support leadership with workforce planning and staffing strategies
Ideal Background Candidates from organizations with:
- 50–300 employees
- Multiple office or field locations
- Service, construction, telecommunications, utilities, logistics, engineering, or field service industries
- Rapid growth or operational transformation
- Lean HR teams where versatility was required
Nice-to-Have Experience
- ERP implementations
- NetSuite
- Workforce Management systems
- Payroll integrations
- Safety programs
- Government contracting
- Disaster recovery or emergency response organizations
- Policy creation and employee handbook development
Skills Required
- Minimum 5 years of progressive Human Resources experience
- Experience serving as an HR Manager, HR Director, or senior HR Business Partner
- Strong knowledge of multi-state employment laws and compliance
- Experience supporting organizations operating in multiple states
- Demonstrated ability to manage multiple priorities simultaneously
- Strong organizational and project management skills
- Excellent communication and conflict resolution abilities
- Ability to work independently with minimal supervision
- High level of professionalism and discretion when handling confidential information
- Experience with NetSuite Workforce Management or other enterprise HRIS platforms
- Experience implementing or improving HR systems and processes
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification
- Experience supporting field operations or distributed workforces
- Experience with performance management, compensation planning, and employee development
- Experience with recruiting and talent acquisition
- ERP implementations, payroll integrations, or workforce management systems experience
- Experience with safety programs or government contracting
- Policy creation and employee handbook development experience
What We Do
We offer multiple communication solutions catering to the needs of businesses of all kinds. Keeping in consideration the unique and different nature of every business, Infinity Communications offers customized plans to satisfy the requirements of every business. We assist our partners in engaging and communicating with customers in the most efficient way, along with providing solutions that fit all volumes and destinations. Our range of solutions includes: A-Z VoIP Termination (including unified communication), SIP Origination, Virtual DID Numbers, Cloud IP-PBX, SMS Services, and a premium quality Predictive Dialer Solution. Global Coverage: We have partnered globally with some of the most renowned telecom players, to go along with state-of-the-art infrastructure placed strategically, which has extended our reach, enabled us to provide world-class communication services with reliability, and exemplary VoIP call quality world coverage to our customers worldwide. Experience: Infinity Communications has recruited the most experienced and professional teams from the VoIP industry and associated technologies, which deploys the best industry practices. We understand the complexity of all businesses and their requirements to grow in a competitive world, for which very reason we have come up with the most efficient communication services and advanced VoIP solutions. Connecting businesses: Infinity Communications has built such a diverse and well spread network with the players that lead the industry, that customers, call center agents/customer service representatives and service providers can be linked to each other in the most convenient way possible. Global Reach: Infinity Communications provides wholesale VoIP services and teams which have years of experience in managing and deploying these services. It specializes in managing and deploying VoIP termination networks for kinds of environments and challenges. www.infinitycommunications.org








