Director, HR Business Partner, North America Logistics & Supply Chain

You will partner day-to-day with North America Logistics and Distribution Center (DC) leadership—including Function Leaders, General Managers, and Operations Directors—to drive workforce effectiveness across a multi-site, firstline-intensive environment. You’ll work closely with Business HR, People Solutions Consulting, and HR Centers of Excellence to deliver consistent, scalable HR outcomes across the DC network. This role reports to the Sr. Director, HR Business Partner, North America Operations & Logistics.

This role is a senior HR leader for operations—someone who thrives in fast-paced, safety-critical, labor-intensive environments and understands the realities of running large distribution centers and broader logistics functions.

You bring deep experience leading HR for hourly and frontline populations, operating as the HR leader for distribution centers while also influencing enterprise-level people strategy. You are a direct, trusted partner to senior leaders who can balance near-term operational demands with long-term workforce strategy.

You know how to translate business priorities—cost, service, safety, productivity, and growth—into clear people strategies and disciplined execution. You lead teams through complexity, hold a high bar for accountability, and ensure the fundamentals of HR delivery are strong, consistent, and compliant across sites.

With strong, hands-on leadership skills and the ability to influence across a matrixed HR ecosystem, you’ll lead a team of HR business partners and partner closely with the People Solutions Consulting team to ensure scalable, consistent delivery of critical HR actions across the NA Distribution Center network.

You bring:

• Minimum 9 years of progressive Human Resources experience, including senior HR Business Partner leadership

• Bachelor’s degree in Human Resources, Business, or related field. Will accept any suitable combination of education, experience and training

• Direct experience supporting distribution centers, logistics, manufacturing, or other firstline-heavy operations

• Demonstrated success serving as HR leader for large employee populations, including hourly and shift-based teams

• Proven people leadership experience, with a track record of leading, coaching, and developing HR teams

• Strong ability to drive integration and collaboration across site-based and corporate-based teams, and influence across a highly-matrixed environment

• Strong capability in employee relations, labor strategy, workforce planning, and change management

• Executive presence with the ability to influence senior leaders through data, insight, and practical solutions

HR Leadership for Distribution Centers

• Serve as the primary HR leader for North America distribution centers and Logistics function, owning end-to-end HR strategies and overseeing execution

• Partner with DC and Operations Leaders on workforce strategy, labor planning, engagement, and performance

• Provide hands-on leadership for critical workforce moments, including peak operations, change initiatives, and site transformations

• Partner with People Solutions to ensure strong execution of core HR fundamentals across sites: employee relations, performance management, compliance, and engagement

Firstline Workforce Strategy & Execution

• Own and drive the people strategy for North America Logistics and Distribution Centers, aligned to business goals and operational realities

• Lead workforce planning, headcount strategy, and capability building to support productivity, safety, and service outcomes

• Apply data and insights to identify trends, manage risk, and improve frontline teammate experience

• Coach leaders to build inclusive, accountable, and high-performing frontline teams

People Leadership & HR Team Effectiveness

• Lead and develop a team of HR professionals supporting the DC network, setting clear priorities and expectations

• Build HR capability in firstline leadership support, employee relations, and change execution

• Partner closely with People Solutions Consulting to ensure scalable, consistent HR solutions across sites

Organizational Transformation & Change

• Lead and support organizational change across distribution centers

• Translate enterprise talent, rewards, and culture strategies into clear, site-relevant actions

• Act as a stabilizing leader through complexity—balancing change with continuity for frontline teams

This role is critical to operating best-in-class Logistics function. You will directly influence how effectively we attract, engage, and retain firstline talent—while enabling leaders to deliver results safely, efficiently, and sustainably. You are not a back-office advisor. You are on the field—present, decisive, and accountable for outcomes.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.