Director of Healthy Living

POSITION SUMMARY

Working under the direction of the Executive Director, in collaboration with a dedicated team of Family Center staff, and operations professionals, and as an Exempt employee, your primary responsibility will be to support the Association’s objective of membership growth and member retention through leadership of the health and wellness activities for a full facility YMCA.

ESSENTIAL FUNCTIONS
•    Lead and grow personal training programs to inspire and support members in achieving their fitness goals, while driving personal training revenue and enhancing member retention.
•    Develop and manage engaging health and wellness programs, including Triathlon and Run Club, to meet the diverse needs of our community.
•    Recruit, train, motivate, and support personal trainers and fitness floor staff, fostering a collaborative, member-focused environment.
•    Spend time on the wellness floor actively engaging with members, providing guidance, and leading by example in personal training services.
•    Ensure all staff certifications are current and manage the maintenance and availability of fitness equipment and facilities.
•    Oversee the department’s budget, ensuring financial growth through personal training services while maintaining operational stability.
•    Coordinate equipment maintenance and repairs to ensure a smooth experience for all members.
•    Ensure daily operations adhere to YMCA health and safety standards, maintaining a safe and welcoming space for all.
•    Provide support for YMCA special events and fundraising campaigns to strengthen community involvement.
•    Available to work weekends and take on other duties as needed to ensure the success of the department and the YMCA’s mission.

Key Performance Indicators (KPIs)
•    Increase in personal training revenue and strong client retention.
•    Growth in membership driven by personal training and fitness services.
•    High participation in Triathlon and Run Club programs, fostering community engagement.
•    Achievement of participation and engagement goals across key program areas.
 

JOB REQUIREMENTS
To be successful, the candidate must meet some education, training and experience requirements and must be able to demonstrate some critical knowledge, skills, and physical abilities.

EDUCATION, TRAINING AND EXPERIENCE
•    A bachelor’s degree (B. A.) from a four-year college or university in exercise science or related field preferred with certification in ACE, AFAA, ACSM or CSCS. Nutrition certification is a plus but not required. 
•    Must have experience in recruiting, training and motivating people and must understand the importance of retention. 
•    Strong supervisory and leadership skills must have been obtained and demonstrated through past job experiences.
•    Broad overview of the YMCA as it operates as a local, national, and international movement.  
•    Must possess current AED/CPR/First Aid certification. 
•    Must possess the skills to operate standard office and computer equipment. Must possess effective communication, organizational and budgeting skills. Must be familiar with the basis operations of cardiovascular resistance equipment
•    Must be willing to travel extensively within Palm Beach County Area
•    Must have valid driver’s license
•    May be required to sit for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment. 
•    Must possess auditory, verbal and visual capabilities in order to adequately communicate via phone and in person

YMCA Competencies (Team Leader):
•    Mission and Community Oriented: Models and teaches YMCA values. Champions inclusion activities, strategies and initiatives. Ensures high-level services that differentiate the YMCA from other providers. Provides volunteers with orientation, training, development and recognition.

•    People Oriented: Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Builds relationships to create small communities. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

•    Results Oriented:  Holds staff accountable for high-quality results using a formal process to measure progress. Conducts prototypes to support the launching of programs and activities. Provides others with frameworks for making decisions. Develops plans and manages best practices through engagement of team. Cultivates relationships to support fundraising. Effectively creates and manages budgets. 

•    Personal Development Oriented: Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change.

DISCLAIMERS

•    Must complete successful criminal background check and drug screen.

•    All of the above duties and responsibilities are essential job functions subject to reasonable accommodation.  The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees.  Please see your manager should you have any questions about this policy or these job duties.

•    This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management.  Job descriptions and duties may be modified when deemed appropriate by management.