Truss is looking for a Director of Growth and Digital Solutions to help expand our presence in federal and state markets — someone who has been on the government side and understands from firsthand experience how digital modernization work gets generated, funded, and evaluated. This role owns business development strategy, capture, pipeline, and key agency relationships, and sits within a small, collaborative growth team alongside a Proposal Manager, Growth and Digital Solutions Managers, and Account Managers. This is a high-impact position with the opportunity to grow.
The person who thrives here has worked within government on digital services modernization and brings real insight into how agencies make decisions. You’ll shape our capture strategies, strengthen our storytelling, collaborate on proposals, and build the relationships that connect Truss to the work we’re best at. You won’t be doing this in a vacuum — you’ll be working closely with a team that values honest communication, shared ownership, and doing right by our clients.
This is a fully remote opportunity with potential quarterly travel, reporting directly to the Head of Growth. The base salary range for this role is $173,500 - $202,500. This role is also eligible for a performance-based bonus.
The Director of Growth and Digital Solutions will be responsible fordelivering successful outcomes in three key areas:
1. Truss secures new work through trust, partnership, and genuine understanding of client needs.
- Attain greater than 33% of total contract value dollars sought on new deals by understanding our customers and their needs.
- Develop deep customer intimacy — understanding actual needs, what evaluators will respond to and why, and the characteristics they are looking for in a winning team.
- Collaborate effectively with Delivery and Growth team members to ensure high-quality and timely proposals are submitted.
2. Implement strategies that recognize and adapt to changing market dynamics.
- Maintains insight into the current state and future direction of the state and federal digital services modernization market.
- Proactively monitor and respond to new procurement initiatives, such as GSA’s OneGov, and pursue innovative procurement strategies.
- Track the movement of digital services professionals within state and federal governments, utilizing this information in our business development efforts.
3. Continuously enhance storytelling and growth processes through collaboration.
- Craft compelling narratives and win themes that address our clients’ true pain points based on research, relationship development, and context. Our proposals have a distinct voice, narrate why our team is the optimal choice for a specific problem, and clearly illustrate how we will deliver a solution.
- Continually refine our methods and processes for developing proposals, including staffing and pricing strategies.
- Work transparently and share insights and learnings internally to foster collective growth and iteration.
- 4+ years working closely with senior government (federal, state, or both) stakeholders on software modernization or digital services delivery teams, building long-term, high-trust relationships.
- Established go-to resource for internal and external stakeholders, the person others turn to when navigating complex problems or uncertainty
- Exceptional relationship and partnership management skills, including proactive communication, setting context, negotiation, and empathy
- Able to establish and grow new relationships, both in person and virtually, fostering strong connections and customer intimacy beyond mere networking
- Experience evaluating vendor proposals and/or has participated in source selection committees
- Strong familiarity with user research, human-centered design, and agile delivery in a government context
- High familiarity with the latest procurement approaches emerging from GSA
- Active relationships with people still working in state and federal government
- Attention to detail including accountability, organization, and a project management mindset: comfortable tracking multiple opportunities, commitments, deadlines, and deliverables
- Understanding of vendor-side business development, capture, or proposal processes — or a strong desire to learn
- Strong collaboration and communication skills — you write clearly, present persuasively, and work fluidly across teams
- Comfortable working in a fully remote environment and leveraging technology for collaboration and communication
- Experience in both state and federal government, preferably HHS, Medicaid, or benefits administration
- Prior employment with USDS, 18F, a state or federal digital services team, or in a comparable technical/product team within a government agency
Skills Required
- 4+ years working closely with senior government (federal, state, or both) stakeholders on software modernization or digital services delivery teams
- Established go-to resource for internal and external stakeholders; trusted advisor for complex problems
- Exceptional relationship and partnership management skills, including proactive communication, negotiation, and empathy
- Ability to establish and grow new relationships in person and virtually, fostering customer intimacy
- Experience evaluating vendor proposals and/or participation in source selection committees
- Strong familiarity with user research, human-centered design, and agile delivery in a government context
- High familiarity with the latest procurement approaches emerging from GSA (e.g., OneGov)
- Active relationships with people currently working in state and federal government
- Attention to detail, organization, and a project management mindset; comfortable tracking multiple opportunities, commitments, deadlines, and deliverables
- Understanding of vendor-side business development, capture, or proposal processes (or strong desire to learn)
- Strong written and verbal communication skills; persuasive presentation and cross-team collaboration
- Comfortable working in a fully remote environment and leveraging collaboration technology
- Eligibility to work in the U.S., reside within the contiguous U.S., and potentially pass federal background checks as required by clients
- Experience in both state and federal government, preferably HHS, Medicaid, or benefits administration
- Prior employment with USDS, 18F, a state or federal digital services team, or comparable government technical/product team
What We Do
Truss is a remote-first, fully distributed, salary-transparent civic tech organization known for our consultative human-centered approach and our ability to build diverse and resilient teams. As a professional services company we help organizations and government agencies modernize and scale digital services, impacting the lives of millions of people through user-centered software development. We think big when developing product vision but start small by aligning teams and stakeholders around ways we can drive the most value in the shortest period of time. We push boundaries of what is familiar, accepted, and expected in a direction that moves the bar defining excellence. We take a consultative human-centered approach, build diverse and resilient teams and work collaboratively to transform client projects that impact over 20 million end users.
