The Role
Greet clients and visitors, manage the reception area, answer and direct phone calls, schedule appointments, and perform general administrative tasks. Provide exceptional customer service, maintain organization and attention to detail, and support office operations for a title insurance company.
Summary Generated by Built In
This is a full-time
on-site role as a Director of First Impressions -
Receptionist at Patten Title Company. The
Director of First Impressions will be responsible for
providing exceptional customer service to clients
and visitors, answering, and directing phone calls, managing
the reception area, scheduling appointments, and handling
general administrative tasks. This role requires
strong communication skills, attention to detail, and the
ability to handle multiple tasks simultaneously.
Company
Description
Patten Title Company is
a Texas-owned company located in River Oaks, TX. We are a
progressive title insurance company that offers a fresh and
innovative approach to the industry. Our team members are experts
in refinance, home equity, residential and commercial closing
services. We are dedicated to providing exceptional customer
service and ensuring customer satisfaction is our top
priority.
Requirements
- Excellent customer
service and interpersonal skills
- Strong
verbal and written communication skills
- Proficient
in Microsoft Office and administrative tasks
- Ability to
multitask and prioritize tasks effectively
- Attention
to detail and strong organizational skills
- Professional and friendly demeanor
- Prior
experience in a receptionist or customer service
role
- Experience
in the real estate or title insurance
industry is a plus
- High
school diploma or equivalent
Benefits
- Competitive salary
- Medical
- Dental
- Vision
- FSA
and HSA options
- 401(k)
with employer matching up to 4% of
salary
- Life
insurance
- Paid
Time Off
- Paid
company holidays
- Short-term
Disability
- Long-term
Disability
- Discount
program
- Employee
Resource Services
- Fitness
Membership discounts
Skills Required
- Excellent customer service and interpersonal skills
- Strong verbal and written communication skills
- Proficient in Microsoft Office and administrative tasks
- Ability to multitask and prioritize tasks effectively
- Attention to detail and strong organizational skills
- Professional and friendly demeanor
- Prior experience in a receptionist or customer service role
- Experience in the real estate or title insurance industry
- High school diploma or equivalent
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The Company
What We Do
Patten Title Company is a Texas-based title and escrow company that provides full-service title insurance and closing solutions. Through their 'Very Intensive Individualized Professional' (VIIP) approach, they serve residential, commercial, mortgage/lender, and builder/developer clients. The company is dedicated to being a reliable, efficient, and proactive partner, ensuring seamless transactions and high-quality customer service across the real estate market.
