Director of Engineering Payments provides strategic leadership and operational oversight for software engineering teams responsible for Entrata’s payments platform and money-movement capabilities. This role establishes the technical strategy and execution roadmap for secure, scalable, and highly available payment experiences across card, ACH, disbursement, ledger, settlement, reconciliation, and related financial workflows. Partnering closely with Product, Finance, Treasury, Risk, Compliance, Security, and external payment partners, this leader ensures solutions meet customer needs, regulatory and network requirements, and broader business objectives while remaining accountable for platform reliability, transaction integrity, financial accuracy, and risk reduction.
Reponsibilites
Direct the activities of multiple integrated software engineering teams, primarily through lower management levels.
Oversee the design, development, and delivery of software solutions driving enterprise-level transformation products.
Establish operational objectives, strategic plans, and technical design roadmaps for the engineering department aligned with long-term company goals.
Lead the architectural strategy and evolution of secure, resilient, and highly available cloud-native environments using technologies like AWS, PostgreSQL, and Node.js.
Direct the delivery of payment and money-movement capabilities, including payment acceptance, processing, disbursement, ledgering, settlement, reconciliation, refunds, returns, disputes, and exception handling.
Ensure platform architecture and operational practices support idempotent transaction processing, ledger integrity, auditability, observability, disaster recovery, and compliance with PCI DSS, NACHA rules, EI3PA, data privacy standards, and internal financial controls.
Partner across departments (Product, Finance, Treasury, Risk, Compliance, Security) and with external processors and banking partners to translate payment-network requirements into technical solutions.
Manage departmental budget accountability, strategic planning cycles, human resource planning, recruitment, and team performance.
Reconcile multiple stakeholder views and negotiate matters of significance to drive business results and maintain professional stakeholder alignment.
Establish and monitor key payment engineering metrics, including authorization and failure rates, processing latency, settlement accuracy, exception volumes, platform availability, and incident recovery times.
Leverage company-approved GenAI tools as a "Human-in-the-Loop" to automate routine tasks while maintaining data governance, PII security, and factual accuracy
Minimum Qualifications
Minimum of 10 years of software engineering experience, including at least 5 years in a significant engineering leadership capacity.
3 to 5 years of experience working with payment processing, money movement, fintech, banking technology, or other transaction-intensive financial systems.
Advanced knowledge of enterprise software architecture and cloud infrastructure, including Node.js, React, and AWS services (EC2, S3, IAM, PostgreSQL).
Deep understanding of card and ACH processing, payment gateways/processors, tokenization, authorization, settlement, reconciliation, refunds, returns, disputes, chargebacks, and financial ledgers.
- Demonstrable experience leading teams that are leveraging AI-powered development tools (e.g., Codex, Cursor, GitHub Copilot) for enhanced code generation, refactoring, debugging assistance, and overall development efficiency.
Demonstrated ability to lead engineering organizations responsible for high-volume financial platforms requiring transaction integrity, security, auditability, regulatory compliance (PCI, EI3PA, NACHA), and disciplined incident management.
Proven track record managing departmental budgets, strategic planning cycles, and recruiting/staffing technical teams.
Exceptional negotiation and influence skills with senior management and executive leadership.
Preferred Qualifications
Specialized expertise in database management and secure coding practices focused on Money Movement, Credit Risk, and Fraud prevention.
Demonstrated proficiency in prompt engineering and GenAI integration, with experience auditing AI outputs for brand alignment and accuracy while safeguarding proprietary data.
Demonstrated success leading large-scale technical transformations within fast-paced, high-stress, or heavily regulated environments.
Skills Required
- Minimum of 10 years of software engineering experience, including at least 5 years in a significant engineering leadership capacity.
- 3 to 5 years of experience with payment processing, money movement, fintech, banking technology, or transaction-intensive financial systems.
- Advanced knowledge of enterprise software architecture and cloud infrastructure, including Node.js, React, and AWS services (EC2, S3, IAM, PostgreSQL).
- Deep understanding of card and ACH processing, payment gateways/processors, tokenization, authorization, settlement, reconciliation, refunds, returns, disputes, chargebacks, and financial ledgers.
- Experience leading teams that leverage AI-powered development tools (e.g., Codex, Cursor, GitHub Copilot).
- Demonstrated ability to lead engineering organizations for high-volume financial platforms requiring transaction integrity, security, auditability, regulatory compliance (PCI, EI3PA, NACHA), and disciplined incident management.
- Proven track record managing departmental budgets, strategic planning cycles, and recruiting/staffing technical teams.
- Exceptional negotiation and influence skills with senior management and executive leadership.
- Specialized expertise in database management and secure coding practices focused on Money Movement, Credit Risk, and Fraud prevention.
- Demonstrated proficiency in prompt engineering and GenAI integration, with experience auditing AI outputs for brand alignment and accuracy while safeguarding proprietary data.
- Demonstrated success leading large-scale technical transformations within fast-paced, high-stress, or heavily regulated environments.
Entrata Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Entrata and has not been reviewed or approved by Entrata.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, with medical/dental/vision options, HSA/FSA access, and disability coverage described as solid. Health insurance is also framed as a relative highlight compared with other parts of the total rewards package.
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Retirement Support — Retirement offerings include access to a 401(k) with an employer match, indicating some structured long-term savings support. The match is described with enough specificity to suggest it is dependable, even if not positioned as best-in-class.
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Leave & Time Off Breadth — Time-off offerings are portrayed as generous, including PTO/vacation language, periodic company recharge days, and a winter shutdown period. Flexible work options (remote/hybrid where roles allow) are repeatedly presented as part of the broader rewards experience.
Entrata Insights
What We Do
Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access platform. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, the Entrata platform currently serves more than 20,000 apartment communities nationwide. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs.
