The Director of Engineering, Payments provides strategic leadership for the engineering organization building Entrata’s core payments platform and money-movement infrastructure across card, ACH, disbursement, ledger, and settlement workflows.
Serving as the technical authority for our regulated financial architecture, this leader brings direct experience operating within FinCEN Money Services Business (MSB) federal registration frameworks and maintaining state-level Money Transmitter License (MTL) compliance for holding and moving customer funds.
Responsibilities
Lead, direct, and scale software engineering teams building and operating Entrata’s core payment processing platforms, money movement infrastructure, and financial tech stack.
Partner closely with Legal, Compliance, Security, and Product leadership to architect and maintain systems that strictly align with FinCEN Money Services Business (MSB) regulations and state-level Money Transmitter License (MTL) requirements.
Oversee the technical roadmap for payment gateways, fund holding/escrow architectures, double-entry ledgering, ACH, card processing, and real-time settlement platforms designed to securely move customer funds.
Ensure engineering platforms adhere to federal/state audit standards, automated AML/KYC workflows, transaction monitoring, PCI-DSS compliance, and reporting controls required for holding and transferring funds.
Maintain high standards for platform availability, latency, scalability, fault tolerance, and security across all money movement services.
Coach and develop engineering managers, staff engineers, and software teams, driving an engineering culture of technical rigor, accountability, and innovation.
Minimum Qualifications
10+ years of software engineering experience with 5+ years in engineering leadership roles managing multi-disciplinary engineering teams in payments or FinTech.
Direct experience supporting or building systems for a FinCEN-registered Money Services Business (MSB) federal regulatory framework.
Hands-on experience developing and maintaining payment infrastructure subject to state-level Money Transmitter Licenses (MTL), specifically for businesses that hold and move customer funds.
Deep technical expertise in core payment architecture, card networks, ACH pipelines, ledger systems, reconciliation engines, and fund settlement workflows.
Strong knowledge of security, risk mitigation, and compliance frameworks governing financial applications (PCI-DSS Level 1, SOC 2, FinCEN rules, state banking department requirements).
Proven track record leading high-availability, mission-critical systems handling large-scale financial transaction volumes.
Excellent communication and cross-functional leadership skills, with demonstrated experience collaborating directly with Legal, Compliance, and Risk teams.
Preferred Qualifications
Experience building automated compliance reporting tools for state-by-state MTL maintenance, exam readiness, and regulatory audits.
Advanced degree (BS/MS) in Computer Science, Software Engineering, or a related technical discipline.
Experience in SaaS payment systems, PropTech, or complex multi-party B2B2C payment ecosystems.
Background in cloud-native platforms (AWS) and modernizing legacy payment services into scalable microservices architectures.
AI & Operational Fluency
AI Integration: Proactively leverages company-approved GenAI tools to automate routine tasks and accelerate high-value deliverables.
Strategic Oversight: Functions as the "Human-in-the-Loop," taking full accountability for auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
Data Governance: Adheres strictly to AI security protocols, ensuring no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
Skills Required
- Minimum of 10 years of software engineering experience, including at least 5 years in a significant engineering leadership capacity.
- 3 to 5 years of experience with payment processing, money movement, fintech, banking technology, or transaction-intensive financial systems.
- Advanced knowledge of enterprise software architecture and cloud infrastructure, including Node.js, React, and AWS services (EC2, S3, IAM, PostgreSQL).
- Deep understanding of card and ACH processing, payment gateways/processors, tokenization, authorization, settlement, reconciliation, refunds, returns, disputes, chargebacks, and financial ledgers.
- Experience leading teams that leverage AI-powered development tools (e.g., Codex, Cursor, GitHub Copilot).
- Demonstrated ability to lead engineering organizations for high-volume financial platforms requiring transaction integrity, security, auditability, regulatory compliance (PCI, EI3PA, NACHA), and disciplined incident management.
- Proven track record managing departmental budgets, strategic planning cycles, and recruiting/staffing technical teams.
- Exceptional negotiation and influence skills with senior management and executive leadership.
- Specialized expertise in database management and secure coding practices focused on Money Movement, Credit Risk, and Fraud prevention.
- Demonstrated proficiency in prompt engineering and GenAI integration, with experience auditing AI outputs for brand alignment and accuracy while safeguarding proprietary data.
- Demonstrated success leading large-scale technical transformations within fast-paced, high-stress, or heavily regulated environments.
Entrata Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Entrata and has not been reviewed or approved by Entrata.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, with medical/dental/vision options, HSA/FSA access, and disability coverage described as solid. Health insurance is also framed as a relative highlight compared with other parts of the total rewards package.
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Retirement Support — Retirement offerings include access to a 401(k) with an employer match, indicating some structured long-term savings support. The match is described with enough specificity to suggest it is dependable, even if not positioned as best-in-class.
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Leave & Time Off Breadth — Time-off offerings are portrayed as generous, including PTO/vacation language, periodic company recharge days, and a winter shutdown period. Flexible work options (remote/hybrid where roles allow) are repeatedly presented as part of the broader rewards experience.
Entrata Insights
What We Do
Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access platform. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, the Entrata platform currently serves more than 20,000 apartment communities nationwide. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs.
