Mondelēz International
We're a global snacking company empowering people to snack right.
Chicago, IL, USA

Director, Employee Experience, My Career

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Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
The Director, Employee Experience, My Career is responsible for aligning and evolving the overall strategy for experience, process and technology for all Talent related processes (Succession, Engagement, Learning, etc.). The role will form part of the overall EX Leadership team and collaborating towards integrated Talent Management across all other areas within HR (e.g. Talent Acquisition, Rewards & Performance, etc.). The role sets immediate and strategic direction in order to continuously improve and evolve the relevant experience on a global scale. They own experience-specific HR processes and technology and oversee implementation of projects aimed at improving these experiences (through process or system optimization).
How you will contribute
Vision, Strategy & Leadership

  • Responsible for definition of specific employee experience area "My Career" and their alignment into a truly integrated employee experience & integrated Talent Management
  • Future focused; drives the future agenda of My Career including process and system development - knowing and stretching of what is possible and what is desirable in the future
  • Promotes training, personal growth, professional development, career progression and teamwork of direct reports
  • Knows and sets within and outside Mondelez the future focused and inspiring agenda for the My Career space as thought leader
  • Owns the respective technology supporting the My Career space (e.g. Workday)

Operational Delivery

  • Experience owner of all processes within My Career
  • Shapes experience specific HR technology e.g. Learning, Succession, Skills/ Talent modules and extensions
  • Supports the portfolio process (planning and utilization) and subsequently the prioritization of technology and process related projects
  • Acts as a Project Sponsor for the relevant experience area related projects
  • Responsible for measuring the success of the specific experience area, defining appropriate performance metrics and service level agreements
  • Provides guidance and direction on specific EX area to the respective SSC Team Leads
  • Acts as liaison and collaborates with the Talent & Engagement COE to ensure alignment between frameworks and strategy of EX area

Continuous Improvement

  • Supports collaboration culture through delivery of an integrated employee experience
  • Sets performance standards for respective EX area through definition and monitoring of KPIs and SLAs
  • Anticipates EX area specific market trends to continuously improve the organization through system and process optimization
  • Collaborates with HR COE and HR Business Leaders to understand and implement experience specific quality standards

What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Collaborative management with the ability to build partnerships across client groups and key stakeholders influence and drive business performance
  • Strategic thinking, with an eye for detail and results
  • Working in a matrix environment and dealing with multiple stakeholders


  • Bachelor's Degree required; Master's Degree preferred
  • 10 or more years of progressing HR experience
  • Strong experience with talent processes such as talent planning, Strategic Talent Reviews, engagement surveys and learning
  • Experience in a multinational company is ideal
  • Experience with Workday is preferred
  • Consumer-Packaged Goods (CPG) experience preferred, but not required
  • Business consulting experience preferred, but not required
  • Ability to balance competing priorities in a fast-paced environment
  • Results-driven, highly organized, and detail-oriented approach to work with a commitment to excellence
  • Strong stakeholder management
  • Excellent analytical and organizational skills
  • Strong oral and written communication skills

No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job Type
Experience Management
Global Business Services

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What are Mondelēz International Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Flexible work schedule
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications
Personal development training
Apprenticeship programs

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