Director, EMEA Transfer Agency Oversight

About this role

Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance? We know how important it is to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over $12 trillion of assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being.

The EMEA TA Services team is part of Global Fund Distribution Services (GFDS) within BlackRock's Technology & Operations division and has responsibility for overseeing our Transfer Agencies across EMEA.

We are seeking a Director to become part of the GFDS EMEA TA Oversight team, with responsibility for leading two oversight teams and maintaining effective relationships with our transfer agents. The role will require a wide skillset including business, technical , and regulatory knowledge, project management and execution, strategic and consultative thinking. You will be actively engaged in supporting the continued expansion of the TA Oversight teams, in parallel with the evolving regulatory environment. We are helping drive the multi-year transformation of the oversight model and working with our partners to introduce a scalable operational process. You will help with the operating model design, execution and delivery while collaborating and building strategic partnerships with business functions across BlackRock to help TA Services achieve their goals.

We place a tremendous focus on empowering and developing our people, improving their leadership and delivery skills, and broadening their firm and industry knowledge. Projects and roles are assigned not just based on successful delivery, but also on individual development objectives and career aspirations.

The team will embrace your skills, eagerness, and passion while giving you the freedom to grow professionally.

• Develop plans with measurable goals, drive consensus and communicate plans and results to stakeholders and management using comprehensive reporting tools and metrics
• Ensure deliverables are executed in a timely and controlled manner
• Capable of developing robust governance models
• Identify areas for improvement in business processes and technology tools, with a lens on risk management and mitigation
• Engage and maintain relationships with key stakeholders across the firm to effectively navigate the global organization
• Simplify complex topics and create innovative solutions for issues
• Develop content knowledge and the ability to absorb and synthesize data/information
• Use your creativity and initiative to develop high impact materials for communication and to help with decision making
• Drive the development of change best practice

• 10-15 years of experience in asset management or financial services, Transfer Agency preferred
• Familiarity with asset management middle and back-office functions
• A strong understanding of retail product offerings
• Excellent written and verbal communication skills
• Confident presentation and communication skills
• Confidence that you will flourish on a fast-paced and high-profile team
• Experience of working on large, enterprise level projects
• Effective stakeholder management skills
• Strong collaboration skills and experience of working cross-functionally
• Experience of successfully leading projects, influencing others and gaining consensus
• Intellectual curiosity and the desire to take initiative and deliver results
• A reputation as a good/flexible communicator and the ability to distil sophisticated concepts and information
• Excellent attention to detail and a strong work ethic
• Strong interpersonal skills with the ability to inspire and motivate others
• Strong in MS Office skills – PowerPoint, Excel, Word

• Candidate must have flexibility to accommodate changing priorities across projects and portfolios and be able to bring a positive and creative approach to problem solving
• The role requires a balance between being a self-starter and consulting with the wider group
• Energy, creativity, and a drive to succeed are a must

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.