Description
Lucky Stitch, the custom embroidery division of Kelli's, is looking for an ambitious, entrepreneurial Director of Sales to lead the next phase of our growth. This is a hands-on role for a builder — someone who isn't afraid to roll up their sleeves, open new doors, develop customer relationships, and create opportunities from the ground up.
As our dedicated sales leader, you'll be responsible for developing and executing the sales strategy while personally driving new business. You'll work closely with leadership, production, and Kelli’s sales group to grow revenue, expand our customer base, and establish Lucky Stitch as the premier custom embroidery and merchandise partner across healthcare, retail, corporate, hospitality, and other key markets. Experience selling custom apparel, embroidery, promotional products, branded merchandise, printing, uniforms, or related products required
This is a unique opportunity to build something meaningful. You'll have the freedom to shape the sales strategy, establish customer relationships, and play a key role in the future growth of Lucky Stitch. If you're energized by creating opportunities, winning new business, and making a measurable impact, we want to hear from you.
Key Responsibilities
Sales & Business Development
- Develop and execute the overall sales strategy for Lucky Stitch.
- Prospect, qualify, and secure new business through networking, referrals, cold outreach, and relationship development.
- Build and manage a healthy sales pipeline while consistently meeting revenue goals.
- Conduct customer meetings, presentations, and product demonstrations.
- Prepare proposals, pricing, and contract negotiations.
- Grow existing customer relationships through exceptional service and consultative selling.
- Represent Lucky Stitch at trade shows, networking events, and industry functions.
Strategic Leadership
- Identify new markets, industries, and revenue opportunities.
- Partner with executive leadership to establish sales goals, pricing strategies, and growth initiatives.
- Analyze sales performance, customer trends, and market conditions to guide business decisions.
- Develop scalable sales processes, reporting, and performance metrics.
- Help shape the future sales organization, including recommendations for future staffing as the business grows.
Cross-Functional Collaboration
- Work closely with Production and Kelli’s sales team to ensure projects are delivered accurately and on time.
- Collaborate with Marketing on campaigns, promotions, and lead generation efforts.
- Help improve operational processes that enhance the customer experience and support profitable growth.
Requirements
Education: Bachelor's degree in Business, Marketing, or a related field preferred.
Experience: 7+ years of successful business development and sales experience with a proven track record of generating new business.
- Experience selling custom apparel, embroidery, promotional products, branded merchandise, printing, uniforms, or related products required
- Demonstrated success building a book of business through prospecting, networking, and relationship management.
Knowledge, Skills & Abilities
- Strong business acumen with experience developing sales strategies that drive profitable growth.
- Entrepreneurial mindset with a passion for building businesses.
- Self-starter who thrives with autonomy and accountability.
- Hunter mentality with the ability to identify opportunities and close business.
- Exceptional communication, presentation, and negotiation skills.
- Strategic thinker who is equally comfortable developing a plan and executing it.
- Strong organizational skills with the ability to manage multiple priorities.
- Collaborative team player committed to delivering an exceptional customer experience.
- Technology: Proficiency with CRM systems and Microsoft Office.
- Travel: Willingness to travel as needed to meet customers and grow the business.
At Kelli's and Lucky Stitch, we don't settle for average — We Give More every day.
Skills Required
- Bachelor's degree in Business, Marketing, or related field
- 7+ years of business development and sales experience
- Proven track record of generating new business
- Experience selling custom apparel, embroidery, promotional products, branded merchandise, printing, or uniforms
- Proficiency with CRM systems
- Proficiency with Microsoft Office
- Willingness to travel as needed to meet customers and grow the business
- Exceptional communication, presentation, and negotiation skills
- Entrepreneurial mindset and ability to work autonomously
What We Do
Kelli's is a national wholesale distributor that has served specialty gift shops since 2000, offering over 5,000 items from more than 500 vendors, including baby items, gifts, toys, candy, and health and beauty supplies.
