Director-Educational Operations

Posted 5 Hours Ago
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Jackson, MS, USA
In-Office
Senior level
Biotech • Pharmaceutical • Telehealth
The Role
Lead and coordinate educational program operations, accreditation reporting, scheduling, and continuous quality improvement. Supervise instructional designers, manage online course development, support faculty and student needs, monitor external student placements, liaise with statewide partners, and assist deans with strategic planning, benchmarks, and operational problem-solving.
Summary Generated by Built In

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application:

  • Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it.
  • You must meet all of the job requirements at the time of submitting the application. 
  • You can only apply one time to a job requisition. 
  • Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
  • Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:R00052625

Job Category:Professional and Technical

Organization:SOM-Advanced Biomedical Education-Chair

Location/s:Main Campus Jackson

Job Title:Director-Educational Operations

Job Summary:The Director-Educational Operations will be responsible for working with educational leaders within the school and institution to ensure continuous quality improvement in educational programs, monitoring and reporting the progress and outcomes of the educational program, the scheduling and sequencing of the educational programs, and significant operational responsibilities related to implementation of all degree programs within the school. This will include working with the Office of the Dean to implement the educational programs and develop required accreditation reports. Work collaboratively with faculty and staff to foster an innovative and supportive educational environment.

Education & Experience

Education and Experience Required:  Master's degree in a health, social-science or related field with six (6) years of related experience to include education accreditation processes.

Certifications, Licenses or Registration Required:  N/A

Preferred Qualifications:

PhD and grant writing experience preferred.

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities:

Ability to successfully conceptualize, develop and execute the assessment, evaluation and reporting requirements related to an accreditation process.  Results oriented, have analytical skills, be self-motivated and dependable and be able to assimilate new information. Demonstrated excellence in written, verbal and non-verbal communication.  Excellent organizational skills and demonstrated attention to detail.
 

Responsibilities:

  • Support admissions processing and orientation for all new students within the school; coordinate and track continuous quality improvement in programs (e.g., programmatic annual reports, internal/external program reviews) for all departments in the schools.
  • Supervise the Instructional Designers to assure they develop and maintain comprehensive resource webpage where students and faculty can receive technical assistance, orientation to learning management tools, access to knowledge base archives, and other information as it relates to academic technology, and ensure the curriculum delivery methods are valid, effective, and successful.
  • Support dean, associate deans, and assistant deans to meet the needs of faculty, staff, and students; support marketing and administration of traditional and online courses for all degree programs in the school.
  • Manage new online course development process across the school.
  • Collaborate with the Academic Dean to assure all degree programs are in compliance; collaborate with the Dean and the Academic Dean regarding SACCOS accreditation requirements and reports.
  • Act as school liaison to statewide organizations focused on similar education; act as school liaison for collaborative partnerships to further educational initiatives.
  • Monitor student external placement sites for all departmental programs that include an internship or field rotation.
  • Attend and participate in conferences to stay abreast of new trends and innovations in the field of graduate instruction and curriculum development; maintain and modify online learning policies to comply with State and Federal guidelines and rules.
  • Provide guidance to departments in strategic planning for educational initiatives and other mission areas; provide mentorship and guidance to administrative staff across departments in the school.
  • Assist the Dean and department chairs in establishing and monitoring benchmarks for departmental educational initiatives; assist with development of job descriptions and evaluating applicants for staff positions; provide leadership in identifying and facilitating collaborative projects and programs within the school and across other schools in the medical center; implement creative solutions to operational barriers within the departments.
  • The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 25 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type:Full time

FLSA Designation/Job Exempt:Yes

Pay Class:Salary

FTE %:100

Work Shift:Day

Benefits Eligibility:

Grant Funded:NoJob Posting Date:08/6/2026Job Closing Date (open until filled if no date specified):

Skills Required

  • Master's degree in a health, social-science, or related field
  • Six years of related experience including education accreditation processes
  • Experience developing and executing assessment, evaluation, and accreditation reporting
  • Experience managing online course development and learning management tools; supervising instructional designers
  • Excellent written and verbal communication, strong organizational skills, and attention to detail
  • PhD
  • Grant writing experience
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The Company
10,000 Employees

What We Do

The University of Mississippi Medical Center, located in Jackson, is the state's only academic health science center. Its mission is to improve the lives of Mississippians by educating tomorrow's health care professionals, conducting health sciences research, and providing cutting-edge patient care. UMMC houses seven health science schools and provides wide-ranging patient care programs, including the state's only children's hospital.

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