SUMMARY: To aid in the seamless transition of workflow from the sales operation to the back office, encouraging a growing sales culture. To ensure quality products, priced effectively, can be delivered by the sales force
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintains deposit rates per Pricing Committee
- Assist with developing new deposit products as determined by the Bank’s Pricing Committee and senior management.
- Develops deposit operations procedures to ensure audit, risk, customer service and efficiency goals are met.
- Manages relevant portions of deposit, card, ATM and digital banking conversions & implementations and assists with related training.
- Assign duties to deposit operations personnel to ensure efficient operation of branch banking
- Act as a liaison with branches, departments & senior management to resolve operational or service related issues.
- Ensure quality client service, operational integrity and regulatory
- Troubleshoot all aspects of deposit work arising from the retail branches and other banking
- Oversees the accurate, timely & secure processing of wire
- Manages the creation and implementation of electronic banking policies and procedures
- Develop policy and procedures for, and maintains current status of, Bank’s deposit account/CIF programs, OD/NSF programs and electronic banking
- Has administrative authority & support role as approved in various deposit related
- Ensures timely and accurate departmental response to both internal and external customer inquiries and service requests, including tracking volumes, service times.
- Provides support and guidance to retail staff and senior management in resolution of customer related issues, involving other banking areas as well as legal counsel & law enforcement when appropriate; Manages customer issues when appropriate.
- Updates applicable systems/records
- Has Official Check & Wire Transfer authority per Board Authorities and Deposit Rate negotiation authority per Pricing Committee directive.
- Oversees processing of subpoenas, tax levies, garnishments and other legal processes against customer records/accounts in a timely and legally compliant manner.
- Provide assistance to the BSA Officer to insure compliance with the Bank Secrecy Act and governmental regulations dealing with anti-terrorism, money laundering, and Bank
- Support & collaborate with the Bank’s Security department in deposit and customer related fraud and criminal matters.
- Manages the Bank’s consumer and business debit card
- Manages the Bank’s ATM network affiliations including branding and network membership.
- Provides management of the Bank’s Consumer and Business (non-Treasury) online banking
- Provides management of the Bank’s Consumer and Business mobile banking remote deposit capture
- Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.
- Regular, predictable attendance is an essential requirement of this
- Complete other duties as assigned
EDUCATION AND/OR EXPERIENCE:
- High school diploma or equivalent; Bachelor’s Degree in Business/Banking or equivalent preferred
- Minimum three (3) years business experience including, but not limited to sales, sales mentoring, hiring, motivating, and managing a sales staff
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees.
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Qualifications Skills Preferred Management Experience Intermediate Sales Experience Intermediate Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or equivalent
- Bachelor's degree in business, banking, or equivalent
- At least three years of business experience
- Experience in sales, sales mentoring, hiring, motivating, and managing sales staff
- Management experience
- Intermediate sales experience
What We Do
Founded in 1887, Farmers National Banc Corp. is a diversified financial services company headquartered in Canfield, Ohio, with over $5.0 billion in banking assets. Farmers National Banc Corp.’s wholly-owned subsidiaries are comprised of The Farmers National Bank of Canfield, a full-service national bank engaged in commercial and retail banking with 64 banking locations throughout Ohio and Pennsylvania; Farmers Trust Company, which operates six trust offices and offers services in the same geographic markets and Farmers National Insurance, LLC. Total wealth management assets under care at December 31, 2023 were $3.5 billion. For years to come, Farmers National Bank will continue to strive for innovative solutions for our customers, associates, shareholders, and the community.
