Be an Early Applicant
Ribbon’s data platform fuels healthcare enterprises with actionable provider information to transform how care decision
The Role
At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us.
The Research and Content team at H1 is responsible for acquiring, classifying, tagging, enriching, and is charged with the overall management of all the content in the H1 platform.
The Director, Data and Research Operations sits within the Research and Content team, reporting into the SVP, Data & Research, and is responsible for driving the planning and operations of the department, working closely with engineering and product departments and supporting the commercial team.
ABOUT YOU
You are a strategic and highly organized leader with a strong ability to align team operations with company-wide objectives. You bring experience coordinating data initiatives across teams, proactively managing dependencies, and ensuring downstream teams are informed of priorities and capacity impacts.
You work closely with senior leaders to deliver consistent and accurate reporting, including partner-led initiatives, with a strong focus on KPI tracking and operational transparency. You are comfortable leading cross-functional efforts across diverse business teams, and driving change management initiatives.
You value clear communication and documentation, producing plans, resource allocations, and SLAs that support internal alignment and, when required, external stakeholders. You act as a trusted representative for senior leadership, supporting decision-making on resourcing, vendors, and tools, and enhancing leadership effectiveness through structured meetings and clear information flow.
WHAT YOU’LL DO AT H1
- Develop and implement operational strategies that align data and research initiatives with company-wide objectives
- Coordinate planning for all things related to data across H1, including coordinating between teams, alerting downstream teams to other work (e.g. QA team of high priority ticket counts being considered for the next quarter)
- Work with leaders to ensure consistent and accurate reporting on work product from all work related to data and research, even if the work is being done by partner teams, including KPI monitoring and tracking within our team
- Lead cross-functional initiatives between Research & Content, Engineering, Product, and Commercial teams
- Lead change management initiatives across the data organization
- Documentation of plans, resource allocation, and SLAs that can be shared with partner teams and through them clients, if necessary
- Keep the leadership team informed of developments within the organization and disseminate information to the Data team as a whole, creating appropriate supporting documents to do so
- Attend meetings in place of SVP of Data and Research or directors of different data departments, take notes and make decisions relating to data and research resource allocation, vendors and tools used
- Optimize leadership team effectiveness through strategic meeting design and agenda management
- Any other reasonable activity required by management/leadership
REQUIREMENTS
- 5-10 years working in operations or roles where organizing, coordinating, and leading projects was a significant component of the work
- Demonstrated experience achieving consensus with diverse stakeholders at senior levels
- Track record of implementing operational improvements that delivered measurable results
- Experience with complex organizations or systems is beneficial, especially military, governmental, healthcare administration, development, or consulting
Not meeting all the requirements but still feel like you’d be a great fit? Tell us how you can contribute to our team in a cover letter!
COMPENSATION
This rolepays $130,000 to $160,000 per year, based on experience, in addition to stock options.
Anticipated role close date: 27/02/2026
H1 OFFERS
- Full suite of health insurance options, in addition to generous paid time off
- Pre-planned company-wide wellness holidays
- Retirement options
- Health & charitable donation stipends
- Impactful Business Resource Groups
- Flexible work hours & the opportunity to work from anywhere
- The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe
H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Similar Jobs
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
At Ribbon, we’re building the infrastructure to transform billions of care decisions.
Our data platform fuels healthcare enterprises with actionable provider information, including insurance coverage, prices, and performance. By partnering with Ribbon, you can empower people to make the most informed decisions about their care by finding trusted, affordable providers.
Together, we can create a healthier future where people receive exceptional care.
Why Work With Us
We are passionate about simplifying healthcare decisions and determined to build the best team possible: one that is diverse, inclusive, and committed to living our values. We care deeply about our team and strive to offer a generous benefits package to support everyone’s well-being.
Gallery
