What You Will Do:
- This role will be expected to do the following tasks and take on additional tasks as needed:
- (35%) Team Leadership:
- Directly and indirectly manage several team members working on project management in service of data collection from highly disaggregated, nonstandardized and complex sources
- Lead a team of researchers who conduct outreach to local election officials and institutions across the country
- Ensure that researchers are appropriately staffed on research verticals each week with special consideration for each vertical’s relevant deadlines
- Create comprehensive, proactive plans around our data coverage which meet the needs of our customers
- Create a positive, motivated, and entrepreneurial team culture which prioritizes direct feedback and continuous improvement
- (25%) Data Management
- Ensure that millions of data points across domains such as candidate names, early voting locations, geospatial information and phone numbers for elected officeholders are collected and ingested with minimal error
- Create and maintain robust documentation about process, timeline and data standards across all research verticals
- Manage technical contributors responsible for database architecture / design, identifying problematic data and providing technical consultation
- Track key indicators of data quality and make proactive recommendations to improve data accuracy and robustness
- (25%) Cross Team Collaboration
- Support Sales teams by providing guidance on our data and product offerings
- Support Marketing teams by identifying unique insights and analyses from our data
- Partner with Customer Success teams looking to address customer and user tickets in a timely manner
- Make strategic planning decisions around partnerships with external vendors and scoping custom projects
- Join calls with existing customers looking for guidance on how to use our data as well as prospective customers who may have questions about our offerings
- Work closely with engineers and technical staff to maintain and develop internal tools for efficient data collection, normalization and standardization
- Partner with GTM teams to scope, develop requirements and help launch customer-facing products which use our data
- (15%) Systems & Operations
- Create and manage systems for tracking expenses required for completing research in an efficient, accurate and timely manner
- Design new systems for more efficient data collection and processing
- Predict and plan for hiring temporary researchers as needed; partner with HR to onboard them
- Manage several third-party software systems used by the team
- Review all data contracts to ensure that our teams are well-equipped to satisfy SLA requirements
About You:
- 12-18 years of professional experience including including 6-9 years of experience managing large, cross-functional teams
- Strong written and verbal communication skills
- Advanced SQL knowledge
- Product management experience
- Experience working with political data, maintaining complex datasets and designing novel ETL processes
- Committed to leveraging technology and data products to increase civic participation
- Experience working closely with Sales, CS and Marketing teams
Additional Qualifications (desired but not required)
- Experience with database architecture, data engineering or data science
- Product management experience
Top Skills
What We Do
Civitech develops technology and data products that help Democratic candidates win, progressive causes succeed, and local governments better serve their community to create a fairer, more equitable democracy. In 2020 we powered voter registration and vote by mail tools for leading campaigns and advocacy organizations, and helped our clients register over 800,000 voters. If you're interested in using your time and talents to help Democratic candidates run for office and win, empower progressive causes, and increase civic participation, apply to join our team here: https://jobs.lever.co/civitech.








