Director of Credit Policy and Underwriting Operations - Granite
Join a dynamic organization at the forefront of construction and mortgage lending innovation. We deliver exceptional client outcomes through strategic leadership, operational excellence, and rigorous risk management.
Role Summary
The Director of Credit Policy and Underwriting Operations for Granite Risk Management is responsible for client management, leading and optimizing credit policy development, underwriting operations, and risk management across construction and renovation lending programs. This role bridges ops delivery, credit risk, underwriting, and program design, ensuring compliance with investor, GSE, and government standards (Fannie Mae, Freddie Mac, FHA, VA, USDA, GNMA).
Job DescriptionWHAT YOU'LL DO:
Operational Leadership
Design and implement scalable processes for pre-close reviews, draw management, and funds disbursement.
Lead cross-functional teams to ensure timely and compliant loan closings.
Develop and maintain SOPs for underwriting, risk assessment, and post-close monitoring.
Oversee risk evaluation protocols for construction and renovation loans, including borrower vetting, project feasibility, and collateral analysis.
Ensure compliance with internal policies and external regulations.
Collaborate with legal and compliance teams to manage operational risk exposure.
Credit Policy Development
Draft and implement construction and renovation loan credit policies in alignment with agency and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA, GNMA).
Develop loan-level underwriting criteria, including borrower eligibility, builder acceptance, collateral requirements, and fund control standards.
Translate regulatory and investor requirements into practical operational guidelines.
Review and refine risk matrices, appraisal criteria, and budget feasibility methodologies.
Provide training and documentation support to lender credit and underwriting teams.
Client & Stakeholder Engagement
Serve as a senior point of contact for clients during onboarding and throughout the loan lifecycle.
Represent the company at industry events and client meetings.
Build and mentor a team capable of client-facing interactions and operational excellence.
Team Development
Recruit, train, and manage a high-performing operations team.
Foster a culture of accountability, urgency, and continuous improvement.
Identify and develop future leaders within the operations function.
Qualifications
THE SKILLS AND EXPERIENCE YOU BRING:
7+ years of experience in credit policy, underwriting, or credit risk management (construction or renovation lending strongly preferred).
Proven leadership experience in a high-volume lending environment (e.g., private money lenders).
Deep knowledge of agency and government credit guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA).
Strong background in loan program development, credit documentation, and risk assessment frameworks.
Ability to interpret investor guidelines, create credit matrices, and write clear, actionable credit standards.
Exceptional analytical, writing, and communication skills.
Experience with both residential and commercial (multi-unit) lending preferred.
Comfort interacting directly with lender executives, compliance teams, and underwriters.
Background in Finance, Business Administration, or related field (advanced credentials preferred).
Proficiency in MS Office (Excel, Word, PowerPoint); Encompass or LOS familiarity a plus.
THE PERKS OF WORKING AT ALTISOURCE
Prosperity:
- Competitive base salaries at $110,000 and up with variable incentive plans. We pay for success!
- 401k plans with company matching – we want to empower you to further your career, and prepare for retirement!
Good Health:
- Comprehensive Medical, Dental, and Vision insurance plans
- Tax-free Flexible Spending Account
- Life insurance, short-term, and long-term disability
- Wellness/EAP Programs
...And Happiness!
- Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year!
- Paid Parental Leave
Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.
We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.
Top Skills
What We Do
Altisource Portfolio Solutions S.A. (NASDAQ: ASPS) is an integrated service provider and marketplace for the real estate and mortgage industries. Combining operational excellence with a suite of innovative products and technologies, Altisource helps solve the demands of the ever-changing market.
