Director (Coverage)

Posted Yesterday
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Hiring Remotely in London, England, GBR
In-Office or Remote
Senior level
Professional Services • Software • Consulting
Helping changemakers buy, build and run technology that creates value.
The Role
The Director will develop relationships with private equity clients, manage projects, contribute to strategy discussions, and lead teams to drive business growth using technology solutions.
Summary Generated by Built In

What we believe

Technology is no longer just an enabler of business strategy. It is the business strategy. And with AI reshaping how companies operate, compete and grow — while rapidly accelerating the pace of change — the stakes have never been higher.

Our role

We’re focused on helping private equity investors and portfolio company leaders drive value creation through technology. In a world where investors deploy trillions annually into software and tech-enabled businesses, we're the team that makes sure the underlying technology actually delivers.

Our approach

The expert judgment of our experienced practitioners is complemented by proven frameworks, tech-enabled solutions, and objective data to help organizations navigate critical technology decisions across diligence, transformation, growth, cybersecurity, AI, and operational execution.

What we value

Everything we do is grounded in five core values: Service. Curiosity. Credibility. Commitment. Creativity.

If you're energized by solving complex technology challenges and helping others succeed in critical moments, you'll fit right in.

Job Role

    This Role is a unique opportunity to join a fast-growing firm at an inflection point and help shape the future of Crosslake in EMEA.

    As a Director in our Coverage team, you won't just be managing client relationships. You'll be building them from the ground up, operating with real autonomy, and working at the intersection of private equity, technology transformation and — increasingly — AI-driven disruption. The market context has never been more interesting: deal activity is recovering, AI is forcing every portfolio company to rethink its tech strategy, and clients need advisors who can cut through the noise.

    This is an entrepreneurial role. You'll own relationships, develop new business, shape engagement strategy and contribute to how we evolve our service offering in the region. You'll have the backing of a global firm and the freedom to build something meaningful locally.

Key Responsibilities

  • Develop and expand relationships with top-tier Private Equity clients, Portfolio Companies and Advisors to drive business growth
  • Scope engagements by collaborating with clients to understand their needs and bring Crosslake’s diverse technical capabilities to drive tangible outcomes and solve real problems
  • Lead client-facing project teams to deliver projects that meet their objectives on time and on budget (accountable for internal budgeting, scheduling and resource utilization)
  • Participate in and drive company-wide strategy and vision discussions
  • Lead specific product/practice areas, including setting roadmaps/plans and contributing to the evolution of templates and artifacts
  • Onboard and sponsor new practitioners, including interviewing practitioner candidates and helping make engagement determinations
  • Approve SOWs, budgets and timesheets for accuracy and reasonableness
  • Serve as project lead or second on engagements as needed
  • Participate in sales calls/SOW writing as needed

Requirements

  • Entrepreneurial DNA with clear ownership of client satisfaction in relation to project execution
  • Exceptional communicator and listener, particularly with clients and prospects (i.e., strong interpersonal and presentation skills)
  • Knack for establishing “trusted advisor” relationship with clients and demonstrated ability to own the strategic development of such relationships independently
  • Strong strategic and analytical mindset with exceptional problem-solving skills
  • Extraordinary time management and organizational skills with an ability to adapt quickly in a fast-paced and dynamic environment
  • Deep familiarity with modern technology stacks, enterprise IT, AI and disruptive technologies and how they might shape the future landscape / competitive environment
  • Ability to demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement
  • Mindset of approaching critical tasks with drive and energy, with an eye on the bottom line and an emphasis on predictable completion
  • Team player who will work across the firm to continue improving the way we serve our clients, including exuding a natural tendency to “roll up one’s sleeves” and assist wherever needed
  • Coachable and embracing of best practices and feedback as a means of continuous improvement
  • Professional services firm experience at manager level or more senior, ideally with tech and/or PE specific focus
  • Demonstrated history of excellence in people management

In addition to meeting the bar above, we're looking for individuals who show a clear spike of excellence in at least one of: Creating, Scoping or Delivering in Technical Due Diligence and Value Creation — alongside a baseline ability to cultivate and grow client relationships.

Creating – Shape / create opportunity for Crosslake rather than just responding to client asks (proactively developing growth within greenfield and underpenetrated relationships); actively manage relationships to ensure clients benefit from Crosslake’s comprehensive services, balancing commercial acumen with partner mindset, doing what’s right for the client above all; strategically drive relationships with adjacent providers (banking, legal, QoE, etc.) to grow awareness of how Crosslake serves their clients

Scoping – Demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement, whether a common Crosslake offer or bespoke deliverable

Delivering – Execute with excellence in 3 areas: developing technical insights, conveying those insights’ strategic impact on a business (i.e., generating Partner- / CxO- / Board-level “so what” insights), and managing a project (attention to detail, excellent communication, proactive mindset, etc.)

Skills Required

  • Proven experience in managing client relationships and driving business growth.
  • Strong communication and presentation skills.
  • Experience with modern technology stacks and AI.
  • Professional services experience at manager level or higher.
  • Demonstrated excellence in people management.
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The Company
HQ: Charlotte, NC
250 Employees
Year Founded: 2008

What We Do

Crosslake was founded in 2008 by an original member of Microsoft’s Engineering Excellence team with the intent to help changemakers buy, build and run technology that creates value. Crosslake’s unmatched community of technical practitioners – former CTOs, CIOs, architects and engineers – are skilled at translating technology buzzwords into actionable, business-focused insight. Their seasoned judgement is supported by the patented Corsis® platform, which leverages data from more than 3,500 prior technology M&A transactions to define objective, measurable TechIndicators® that private equity investors and management teams rely upon to deliver strategic value creation initiatives and inform diligence. Learn more at www.crosslaketech.com.

Why Work With Us

Our guiding values Service- Our passion is empowering the success of our clients and colleagues. Curiosity- We believe great advice starts with deep understanding. Credibility- Our expertise is earned and proven. Commitment- It’s our privilege to serve clients in their critical moments. Creativity- We are inspired by the constant pursuit of better.

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