Location: Campbell, CA (Preferred) | Remote – USA (West Coast Focus)
Compensation: $200,000 - $225,000 + Bonus, Equity, and Benefits
About Centric Software
Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions specifically for the retail, fashion, footwear, luxury, and consumer goods industries. We are the machine behind the digital transformation of the world's biggest brands.
The Role
We are looking for a Director of Corporate Technology who is still in touch with the hardware and the code. You will own the "Engine Room" of Centric Software.
This is not a SaaS product infrastructure role. This is an Internal Enterprise IT role. You are responsible for the digital ecosystem that our global workforce relies on every second of the day. You will replace a tenured leader and inherit a global stack that needs a strategic architect—someone who can clean up technical debt, integrate complex business systems, and mentor a global team of engineers.
We need a "Player-Coach." You must be senior enough to negotiate contracts with Salesforce and Workday, but technical enough to jump into a console session when a critical issue hits the fan.
What You Will Actually Do
1. Enterprise Systems Architecture (The "Builder" Side)
- Own the Big Four: You are the ultimate owner of our core business stack: NetSuite (ERP), Workday (HRIS), Salesforce (CRM), and Atlassian (Jira/Confluence). You don't just keep them running; you architect how they talk to each other to ensure seamless end-to-end data flow.
- Integration & Middleware: Stop the manual data entry. You will oversee API integrations and middleware strategies to ensure data flows seamlessly between Finance, HR, and Sales ops.
- Project Execution: Lead the rollout of new modules and tools. You aren't just tracking dates on a spreadsheet; you are validating the technical solution to ensure it actually solves the business problem.
- Identity & Access Management: You own the "keys to the castle." Manage our Zero Trust architecture, SSO (Single Sign-On), and Identity Providers (IdP). Security isn't a separate department; it's baked into your operations.
- Fleet & Network Management: Oversee the strategy for endpoint management (MDM, Jamf, Intune) and our corporate network layer (SD-WAN, VPNs, Firewalls).
- Escalation Point: You are the Tier 4 support. When the Help Desk is stumped, you step in. You should be able to conduct a Root Cause Analysis (RCA) that goes deeper than "restart the server".
3. Operational Leadership & Financial Rigor (The "Business" Side)
- Global Team Mentorship: Manage a distributed team of IT specialists. Your job is to level them up—turning support ticket closers into systems administrators.
- Follow-the-Sun Support: Ensure our 24/7 global workforce has coverage. You will define SLAs that mean something and ensure the team hits them.
- Budget Authority: Manage the IT P&L. You will scrutinize vendor contracts, manage license counts (avoiding shelfware), and ensure we are getting ROI on every software subscription we pay for.
- 10+ Years in the Trenches: You have spent at least a decade in IT, with the last 5 years in leadership. You likely started as a SysAdmin or Network Engineer and worked your way up.
- The "Internal" Mindset: You understand that your customers are your colleagues. You have experience managing the chaos of a high-growth company's internal demands.
- Technical Fluency: We don’t expect you to code the app, but you need to speak the language. You should be comfortable discussing APIs, SQL queries, SAML/OIDC, and network latency.
- Business Systems Chops: You have successfully overseen the implementation or major migration of an ERP or CRM system. You know the pain points of NetSuite or Salesforce administration.
- Financial Literacy: You can build a budget, explain CapEx vs. OpEx to Finance, and hold your ground in a vendor negotiation.
- Impact: You will control the technology roadmap that powers the digital transformation of the world's biggest brands.
- Culture: Join a team known for integrity and collaboration, where individual strengths are leveraged to build high-performing units.
Top Skills
What We Do
Centric Software® is the innovator behind the #1 Product Lifecycle Management (PLM) platform, Centric PLM™, that is blazing the trail for brands, manufacturers and retailers across all segments of the consumer goods industry. Headquartered in Silicon Valley, Centric Software has shattered the mold to create state-of-the-art digital solutions to satisfy the needs of every player in the market, large and small, and supports their mission to develop high-quality, sustainable products that are on time and on trend.
- Centric PLM delivers enterprise-class merchandise planning, product development, sourcing, quality and product portfolio optimization innovations specifically for fast-moving consumer industries. Centric PLM streamlines the product development process from concept to retail.
- Centric Planning provides best-in-class data and visually driven financial, merchandise and assortment planning as well as store and vendor forecasting to maximize margins and for seamless and fast, pre and in-season execution.
- Centric Visual Boards improves collaboration and decision-making of merchandising and buying teams through intuitive digital boards, driving innovation and decreasing time to market.
All Centric solutions are market-driven, ensuring they meet the needs of customers. These innovations include the first ever PLM mobile apps, 3D CAD connectors, sustainability integrations, and more. Centric Software has the highest user adoption rates in the industry and proudly maintains a 99% customer retention rate due to its seamless implementation methodology which ensures that 100% of its customers go live. Centric Software is proud to provide the best solution, backed by the best team to service the best customers.
Centric Software is a subsidiary of Dassault Systèmes (Euronext Paris: #13065, DSY.PA). For more information, please visit www.centricsoftware.com.
