Director Operations Quality NA

Reposted 9 Hours Ago
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Troy, MI, USA
Hybrid
Expert/Leader
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Dream big. With Us. Let's create the future of mobility, together.
The Role
The Director of Corporate Quality NA leads quality assurance efforts, promotes teamwork, drives continuous improvement, and ensures compliance with OEM standards, focusing on customer satisfaction and financial performance.
Summary Generated by Built In
Job descriptions may display in multiple languages based on your language selection.
What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Powertrain, and we do it by creating world-class powertrain systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain.
Job Responsibilities:
Mission of Position:
The Director, Corporate Quality North America (NA) is responsible for establishing and implementing a corporate quality assurance system and team that promotes customer satisfaction and that positively impacts the company's financial performance. Will lead the NA Corporate Quality Team, ensure compliance to related systems and work with internal Customers to ensure continuous improvement.
Key Responsibilities:
  • Promote a culture of Teamwork, Quality Improvement and of Cost reduction thru continuous improvement, partnering with the Regional PE, ME, PM, AQE, Warranty & SQD.
  • Act as a change agent, constantly challenging the Status Quo, innovating to drive the Enterprise Approach of Building Quality in Station and Zero defect in everything we do.
  • Develop and execute robust 5 Year Plan that will lead to External Quality results that dominate the Industry at internal Cost that is meeting Benchmark.
  • Execute global common standard work to accomplish stretch KPI Improvement Goals.
  • Lead all Regional Group related AQE/ Supplier Escalations / Warranty/ problem solving activities and responsible for disciplined APQP execution - Launch On Time with Quality!
  • Assure a lessons learned and read across system that cycles through the lifetime of the program from DFMEA to Warranty to APQP of new programs
  • Assure a warranty reduction plan to reduced YOY warranty and assures quick response and closure of issues
  • Support troubled and escalated suppliers assuring systems and controls are in place and being followed
  • Lead the regional AQE, SQD and Warranty teams to support the NA manufacturing sites.
  • Follow Magna's Code of Conduct and Ethics and related compliance policies
  • Additional duties and responsibilities as assigned

The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Requirements and Qualifications:
  • Strong leader and Team player with effective written and verbal communication skills who acts as a change agent, challenging the status quo.
  • Minimum ten (10) years' work experience required in Manufacturing/Quality/Engineering environment. Ideal candidate will have significant regional and global Leadership experience in either Program Management or Quality Role.
  • Business or Technical Bachelor's degree required.
  • High level of detailed knowledge of Engineering, Program Management & Quality System and associated OEM standards. Must be able to lead, teach and coach both, Head Quarters and Shop Floor environment.
  • Demonstrated problem solving skills; i.e., 5 Why Analysis, 8 Discipline Approach, Shainin, Six Sigma etc.
  • Solid understanding of assembly and machining processes, Proficient in data collection, analysis and presentation.
  • Position will require both, domestic and international Travel.

Magna Standards:
  • Practice and maintain integrity while following Magna's Charter and Constitution.
  • Follow Magna's Code of Conduct and Ethics and related compliance policies.
  • Supports and adheres to policies, procedures, and operational guidelines related to established quality management system (IATF 16949).
  • Drive the development of new technologies to improve quality, efficiency and reduce cost.
  • Comply with safety policies and procedures to ensure duties of self are performed in a safe manner.
  • Health & Safety responsibilities:
    • Understand applicable Environmental, Health & Safety policies and procedures in the workplace.
    • Report unsafe conditions immediately.
    • Report injuries, accidents, illnesses, near misses, property damage immediately.
    • Follow safety rules.
    • Comply with requirements for the use or operation of machines or equipment.
    • Comply with Personal Protective Equipment (PPE) requirements.
  • Create a positive work environment by demonstrating and sharing functional/technical knowledge.
  • Develop and maintain a responsive and cooperative working relationship with internal and external customers.
  • Treat everyone with dignity, trust and respect.
  • Complete additional duties and responsibilities as assigned.
  • The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

This job description reflects the core elements of a position. There may be additional requirements based on local laws and regulations which could be attached as an addendum.
Work Environment:
Office environment; 30% Travel required.
While working in this environment, the employee will be exposed to machinery, moving equipment and material, moderate noise, airborne particles, fumes and various levels of temperature created by the manufacturing process.
Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
AI-Assisted Screening Disclosure
As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.
Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.
If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.
Worker Type:
Regular / Permanent
Group:
Magna Powertrain

Skills Required

  • Minimum ten years work experience in Manufacturing/Quality/Engineering
  • Strong leadership and team player skills
  • Business or Technical Bachelor's degree
  • High level of detailed knowledge of Engineering, Program Management & Quality Systems
  • Demonstrated problem-solving skills
  • Solid understanding of assembly and machining processes
  • Position will require domestic and international travel

What the Team is Saying

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Magna International Compensation & Benefits Highlights

  • Healthcare Strength Health coverage includes medical, dental, and vision in the U.S., with wellness and mental‑health support through an Employee & Family Assistance Program; some locations are highlighted as offering “exceptional” coverage. This signals solid core protection across major health needs.
  • Retirement Support A 401(k) with company match, profit‑sharing, and pension/other long‑term programs are cited, and company materials confirm ongoing, company‑funded retirement and benefit obligations. This indicates substantive long‑term financial support beyond base pay.
  • Wellbeing & Lifestyle Benefits Offerings include FSAs/HSAs, disability and life insurance, wellness programs, and discounts such as pet/auto insurance and retailer perks. Flexible schedules, hybrid/remote options, tuition reimbursement, job training, and conferences broaden work‑life and development support.

Magna International Insights

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The Company
HQ: Aurora, Ontario
171,000 Employees
Year Founded: 1957

What We Do

We are a mobility company that innovates like a start-up and thinks like a technology company. This helps us anticipate change in one of the most complex industries in the world and respond quickly. We depend on a team of 171,000 dynamic, entrepreneurial-minded employees in an environment where great ideas flourish. Our presence spans 343 manufacturing operations and 88 product development, engineering and sales centers in 29 countries. We understand that you need a career as unique as you are. Whether you want to advance your existing expertise or try something completely different, we are committed to your growth.

Why Work With Us

At Magna, our engineering team is advancing mobility for everyone and everything. Joining this team means being a part of the design, development, and manufacturing of the world’s most advanced mobility technology. Innovations that move families, shape communities, and improve lives. You can follow your passions and shape your own career path.

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Magna International Teams

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About our Teams

Magna International Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: Not Specified
HQGlobal Headquarters - Aurora, Ontario, Canada
Bangalore, Karnataka, India
Graz, Austria
Lowell, Massachusetts
Monterrey, Mexico
Munich, Germany
Pune, Maharashtra, India
Sailauf, Germany
Saltillo, Mexico
US Headquarters - Troy, Michigan
Learn more

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