Director, Content

Posted 22 Days Ago
New York, NY, USA
Hybrid
Senior level
Agency • Digital Media • eCommerce • Social Media
Darkroom is a vertically integrated digital agency pioneering the next generation of consumer-facing brands.
The Role
Owns content strategy, brand narrative, and creator marketing for Darkroom and Shadow. Develops funnel-driven content across LinkedIn, video, email, paid media, newsletters, webinars, press, and creator partnerships. Leads category positioning, creator sourcing and negotiations, editorial direction, campaign briefs, and performance measurement, with accountability for pipeline and conversions.
Summary Generated by Built In
About the Role

We're looking for a senior content leader to be the voice and face of two brands on video: Darkroom, our growth marketing agency, and Shadow, our AI commerce platform. Ad Age recently described us as "if Omnicom was rebuilt on AI." Your job is to turn a line like that into a show the market watches and repeats back to us. The split is roughly 60% Darkroom, 40% Shadow.

We are making a category bet on the forward-deployed marketer, the operator who sits inside a business and builds with AI rather than briefing the work out. Video is where we make that case: a weekly long-form show and podcast, and the short-form cut from it. You own that show end to end, from the idea to the conversation on camera.

You'll report to our VP of Marketing, who sets direction and makes the calls. You decide what the show is about, who we talk to, and what angle we take, then you sit in the host's chair.

You are the on-camera face of our content, in the studio and at events. You don't record, shoot or edit; our video team does.

This is a New York-based role operating in the EST Time Zone, on-site at our NYC office, and all business is conducted 100% in English.

What you'll do
  • The Weekly Show: Our long-form video show and podcast, every week. The concept, the formats and the editorial line that makes each episode worth an operator's hour.

  • Guests & Angles: Decide who we talk to and why. Find the angle only they can give us and turn it into a sharp outline or script.

  • Hosting & Interviewing: Host and interview founders, clients and operators in our NYC studio. You lead the conversation and get the moments nobody else gets.

  • On Stage at Events: Represent Darkroom and Shadow at events: host panels, interview guests on stage and on camera.

  • Short-Form Ideas: Pick the moments that become clips. Write the hooks, titles and cutdown ideas so one episode becomes a week of short-form across our channels.

  • Brand Narrative: Define and defend what Darkroom and Shadow say: the positioning, the category bet, and the point of view that runs through every episode and everything cut from it.

  • Written Thought Leadership: Turn the best ideas from each episode into LinkedIn posts and short articles.

  • Supporting the Wider Team: Help shape newsletter, paid and campaign messaging with the team.

You should apply if this sounds like you
  • 5+ years in content, brand or media, mostly in-house at a software, B2B or tech company, with B2B or pipeline accountability. An agency-only background is not the fit.

  • You have hosted a show. A recurring video series, podcast or interview format, built and run by you. You are at your best on camera and on stage, and you get guests to say something new. Send the links.

  • You think in episodes and formats. You know how to structure an hour-long conversation, and you know which 40 seconds of it will travel.

  • You can write: outlines, scripts, hooks, and the post that sells the episode.

  • You have owned content that was accountable to a business number. You can explain how an episode becomes views, traffic, and leads.

  • You know this world. DTC, e-commerce, performance marketing, social commerce, AI tooling. You can interview an operator about TikTok Shop, retention, or attribution without a briefing and without getting it wrong.

  • You give a video team direction and feedback that makes the next cut better.

  • You arrive with a list. In the first interview, we will ask what you would change about our show, our clips, and our LinkedIn. We expect specifics.

  • You already work with Claude, ChatGPT, or similar daily and have shipped real work with them. We are a Claude-first company.

Hard disqualifiers
  • No hosted video or podcast work you can link to.

  • No published writing or no portfolio link.

  • Content experience with no accountability for pipeline.

What It's Like to Work at Darkroom

Darkroom is not a typical agency. We are looking for A players who want to build something great. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.

We believe in autonomy with accountability, truth over comfort, and outcomes over optics.

  • Unlimited PTO + US holidays: Rebooting is part of the work. Take the time you need to stay sharp.

  • Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include the Brazil and Spain.

  • Health & Wellness: Company-sponsored medical, dental, and vision coverage.

  • Finances, growth, and retirement: Darkroom offers a robust 401(k) program with company match and profit-sharing opportunities to help you save and grow as the company grows.

  • Parental Leave: Flexible parental leave to support new parents during this important transition.

  • Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.

  • Compensation: The salary for this role is $120,000 per year. It applies to candidates based in New York, including New York City, in compliance with the New York State Pay Transparency Law and the New York City Salary Transparency Law.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Skills Required

  • 5+ years of experience in content, brand, or creator marketing
  • Experience at an agency or commerce brand
  • B2B or pipeline accountability
  • Experience owning content accountable to business results and pipeline conversion
  • Knowledge of DTC, e-commerce, performance marketing, social commerce, and AI tooling
  • Ability to write accurately about TikTok Shop, retention, and attribution
  • Experience sourcing, negotiating with, and briefing creators
  • Published writing, newsletter, bylines, grown brand account, successful campaign, or comparable public track record
  • Portfolio or published work link
  • Ability to lead and provide feedback to designers, editors, and other non-direct reports
  • Daily experience using Claude, ChatGPT, or similar AI tools to ship real work
  • SaaS or martech experience
  • Willingness to work hybrid from the New York City office in the EST time zone
  • Professional fluency in English
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The Company
HQ: Los Angeles, CA
27 Employees
Year Founded: 2018

What We Do

A category leader in results-driven growth marketing, Darkroom’s success is attributed to our unique partnership model, purposefully built to launch brands to market and accelerate growth. Our model is predicated on four major disciplines — Brand & Identity, Digital Products, Creative Production and Growth Marketing – threaded by one cohesive, interdisciplinary team.

Why Work With Us

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. We offer highly competitive salaries, benefits, 401k with match, and offices and work locations where the most talented people want to live. Our team is our most sacred asset.

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