SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
DIRECTOR, CONSUMER GROWTH (STARLINK BROADBAND)
As Director of Consumer Growth for the Starlink Broadband business, you will lead the strategy and execution for revenue growth and market penetration for Starlink's satellite broadband network around the world. Starlink is the most global telecommunications company, operating in over 160 countries and territories worldwide. This role plays a pivotal part in SpaceX's mission to provide global connectivity, enabling underserved populations to access reliable internet for education, work, and entertainment. You will oversee cross-functional teams in a fast-paced, innovative environment, collaborating with product, engineering, and marketing to scale consumer adoption while navigating competitive and regulatory landscapes.
RESPONSIBILITIES:
- Develop and implement comprehensive go-to-market strategies for consumer broadband services, including pricing, bundling, and promotional campaigns to maximize subscriber acquisition and retention.
- Take full ownership of consumer growth outcomes, including customer retention and high growth rates (at least 2x year over year) across multiple regions, cost optimization, forecasting demand, and supply chain coordination.
- Analyze consumer market trends, competitive intelligence, and user feedback to refine product offerings and enhance the end-to-end customer experience from onboarding to support.
- Partner with engineering and operations teams to ensure seamless integration of hardware (e.g., user terminals) and software features that meet consumer needs for speed, reliability, and affordability.
- Drive growth initiatives, such as partnerships to broaden distribution channels and accelerate consumer adoption, marketing and advertising efforts, integration of government subsidy programs
BASIC QUALIFICATIONS:
- Bachelor's degree in an analytical field (economics, finance, engineering, or STEM).
- 10+ years of direct people leadership experience in a consumer-facing business.
- 5+ years of experience within telecommunications, broadband, consumer products, or technical industries.
PREFERRED SKILLS AND EXPERIENCE:
- Experience and success selling both physical equipment and subscription services at high growth rates. Direct e-commerce, direct retail, and partnership experience all desired.
- Experience with various modes of advertising (billboards, television commercials, flyers, etc.).
- Demonstrated success in international market expansion, including consumer product sales globally to expand reach and adoption in rural areas, as well as marketing/advertising campaigns tailored for cultural differences.
- Expertise in data analytics for consumer insights and performance optimization.
- Leadership experience in fast-paced, startup-like cultures with a focus on innovation and cross-functional collaboration.
- Familiarity with supply chain management for consumer hardware and global logistics.
ADDITIONAL REQUIREMENTS:
- Ability to travel occasionally.
- This position is based in Bastrop and requires being onsite—remote work not considered.
- Must be able to work extended hours and weekends as needed.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
Skills Required
- Bachelor's degree in an analytical field (economics, finance, engineering, or STEM)
- 10+ years of direct people leadership experience in a consumer-facing business
- 5+ years of experience within telecommunications, broadband, consumer products, or technical industries
SpaceX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.
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Equity Value & Accessibility — Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
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Healthcare Strength — The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
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Wellbeing & Lifestyle Benefits — Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.
SpaceX Insights
What We Do
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
