The Director of Community Relations is responsible for all sales activities of its Internet, TV, and Phone services to existing communities in the Ft. Myers, Florida market. The key objective of this position is to drive sales efforts for new accounts and sign new contracts with new communities within the given territory. This position has oversight of the sales strategy for targeted accounts and is responsible for creating and implementing outreach to new communities.
Key Responsibilities
- Build and grow market share in given territory through networking, relationships, trade shows, expos and industry events.
- Collaborate with other departments to formulate strategic outreach campaigns to generate sales leads and brand recognition.
- Build relationships and rapport with potential clients through multiple means of communication.
- Identify key stakeholders for each account and establish buying needs and goals for each stake holder.
- Create buying confidence for potential customers by implementing trusted advisor sales strategy.
- Execute compelling presentations in person or via teleconference in front of large and small groups.
- Create accurate and customized proposal options for customers based on needs and goals identified during discovery.
- Maintain strong relationships with outside consultants, local/regional property managers, and other vendor groups within the HOA/COA vertical.
- Achieve or exceed monthly, quarterly, and annual sales goals and KPIs.
Skills, Knowledge & Expertise
- Bachelor’s degree (B.S.) and/or related experience.
- Microsoft software includes Power Point, Internet, e-mail, and construction and design software as required.
- Three years of professional outside sales experience.
- Four years of experience in bulk, MDU or community sales experience in FL preferred.
- Proven track record of achieving and beating sales quota.
- Experience working across departments to foster strong working relationships between teams.
- Ability to prioritize and organize effectively.
- Ability to handle multiple projects and tasks.
- Demonstrated leadership qualities.
- Familiarity and compliance with safety standards.
- Ability to work independently.
- Knowledge of basic mathematics and electronics.
Job Benefits
- Medical, Dental and Vision
- PTO & Holidays
- 401K + Match
- Life Insurance
- FSA & HSA
- Short Term/Long Term Disability
- Legal Plan Support & EAP
About
Blue Stream Fiber has over 45 years of industry experience, servicing Florida with amazing internet, TV, and phone products. We are the best in state, but that isn’t the only reason to choose us. We constructed our own advanced fiber network to deliver an innovative array of products supported by a best-in-class customer service.Our team operates with a clear mission: based locally means we act locally. We take pride in thinking and acting with the customer in mind knowing they could be our neighbor, our friend or even our own family. Our team is passionate about and dedicated to ensuring our customers and neighbors receive the most reliable services that will enrich their lives. When you need us, our customer service and technical support team members based in Coral Springs, Indiantown, Orlando and Port St. Lucie are ready to assist you.
Skills Required
- Bachelor's degree or related experience
- Three years of professional outside sales experience
- Four years of bulk, MDU, or community sales experience in Florida
- Proven track record of achieving and exceeding sales quotas
- Experience collaborating across departments to build strong working relationships
- Ability to prioritize and organize effectively
- Ability to manage multiple projects and tasks
- Demonstrated leadership qualities
- Familiarity with and compliance with safety standards
- Ability to work independently
- Knowledge of basic mathematics and electronics
- Proficiency with Microsoft PowerPoint, internet, email, and construction and design software as required
What We Do
Blue Stream Fiber has been in business for over 40 years, servicing Florida with amazing Internet, TV and Phone products. We have invested millions of dollars building fiber in the communities we serve to deliver an innovative array of products and services, including fiber-to-the-home infrastructure, symmetrical internet speeds, whole-home managed WIFI, and TiVo Android Set-Top boxes with Google Assistant, among other industry-leading technology. As our company grows throughout the state, our support staff needs to grow and evolve, and that is exactly why we need you. At Blue Stream Fiber we take a customized approach to ensure our customers are at the center of every decision we make, all the while developing each of our team member’s strengths and experiences. We take our role as trusted industry experts very seriously and are dedicated to providing communities and our neighbors with reliable fiber infrastructure to offer world-class internet, TV and phone products and services that enrich lives, while providing a personalized customer experience, from a local team that cares.
