Director, Cloud Computing & Infrastructure Management

Gloo was founded as a mission-driven organization with the goal to release the passion in every person to Champion the growth of another so they can be all they were born to be.
Today, organizations of all sizes in the faith space use Gloo's products to become more informed, better connected, and fully equipped to overcome their greatest challenges and achieve powerful outcomes, helping people progress through their personal growth journeys.
By building a common platform, we are creating a shared infrastructure that removes friction, promotes collaboration, and equips leaders with the right tools to galvanize personal growth and change lives. We are a fast-moving and passionate team that is looking for more talented professionals who are driven to make a positive impact.
The Team:
Gloo360 is the premier managed services provider (MSP) division of Gloo dedicated to delivering comprehensive technology and operational support to non-profit organizations and mission-driven enterprises. By managing critical systems such as IT infrastructure, cybersecurity, cloud solutions, and enterprise platforms like Workday, Salesforce, and HubSpot, Gloo360 empowers its partners to focus on their core missions. Through innovative solutions, strategic integrations, and exceptional customer support, Gloo360 ensures operational excellence while driving efficiency, scalability, and transformative impact for the organizations it serves.
The Opportunity:
The Director, Cloud Computing & Infrastructure Management will design, implement, and oversee the architecture of critical IT systems and infrastructure at Gloo360. This role is pivotal in ensuring that systems are scalable, secure, and aligned with both organizational and client needs. The Director, Cloud Computing & Infrastructure Management will collaborate with internal teams, leadership, customers and stakeholders to define technology strategies and develop solutions that drive innovation and operational efficiency. Success in this role requires deep technical expertise, strategic thinking, and strong communication skills to bridge the gap between business objectives and technical execution. This position is remote based at our headquarters in Boulder, Colorado.
What You'll Be Doing:

• System Architecture Design & Implementation
• • Develop scalable, secure, and high-performing architectures for Gloo360's systems and infrastructure.
  • Design solutions that integrate across platforms and align with business goals and customer needs.
  • Evaluate and recommend tools, frameworks, and technologies to optimize performance and scalability.
  • Ensure system designs meet security and compliance standards, addressing evolving cybersecurity threats.
• Technology Strategy
• • Define and maintain architectural standards, principles, and best practices.
  • Collaborate with leadership to establish technology strategies and roadmaps.
  • Stay informed on industry trends and emerging technologies to guide innovation at Gloo360.
• Collaboration & Stakeholder Engagement
• • Partner with engineering, product, and operations teams to ensure seamless implementation of system designs.
  • Act as a technical advisor for internal teams and clients, providing guidance on architectural decisions.
  • Translate business requirements into technical solutions, ensuring alignment with organizational goals.
• Performance Optimization & Troubleshooting
• • Analyze system performance metrics to identify areas for improvement and implement enhancements.
  • Oversee root cause analysis for critical system issues and drive the implementation of preventative measures.
  • Monitor and improve the scalability, reliability, and availability of Gloo360's systems.
• Documentation & Knowledge Sharing
• • Develop comprehensive documentation for system designs, standards, and processes.
  • Mentor and train team members to build architectural expertise within the organization.
  • Lead discussions and presentations on system architecture and technical strategies for internal and external stakeholders.

What We're Looking For:

• Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred).
• 7+ years of experience in systems architecture or a similar role, including leadership responsibilities.
• Expertise in designing and implementing scalable, secure, and high-performance architectures.
• Strong knowledge of cloud platforms (e.g., AWS, Azure), databases, and enterprise integration patterns.
• Experience with DevOps practices and tools for CI/CD pipelines.
• Strong understanding of cybersecurity principles and compliance frameworks.
• Excellent communication skills with the ability to present complex ideas to diverse audiences.

Compensation: $135,000 - $215,000
Our Team Members Enjoy:

• Compensation and bonus commensurate with experience.
• Plenty of time off to keep you balanced.
• Medical benefits with multiple plan offerings, HSA contribution, and Dental and Vision plans.
• A dynamic, talented team, dedicated to changing the world and building an incredible business.
• Onsite and virtual social events to keep us connected in our hybrid work environment
• Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails.

This job is posted until filled.