Director, Change Strategy (Hybrid)

Role Specific Information

Job Description

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.

About the Role

As Director, Change Strategy, you will be an innovative and strategic thought partner. You will work closely with initiative leads, broader Transformation team, and senior leadership to build, enact, and sustain behvaior change. 

You will act as the primary architect for the enterprise change management framework, defining the vision for how Kohl’s navigates large-scale change and transformation. You will serve as a high-level internal consultant to the Senior leadership, providing strategic foresight on organizational readiness and human capital risks related to the enterprise transformation roadmap.

What You’ll Do

• Serve as an internal change management practitioner, leading the people side of transformation initiatives across the enterprise (technology, digital, AI, and business model transformations) and as the link between HR and the Transformation Management Office

• Design, launch, and govern the proprietary enterprise-wide change methodology, including the creation of a 'Change Center of Excellence' that scales capability across all HR and functional Business Partners.  

• Directly coach senior executives on change leadership, helping them model the behaviors required to drive a high-performance, agile culture  

• Lead development of change plan and engagement approach for refreshed culture and behaviors

• Develop and execute change management strategies and plans, including impact assessments, stakeholder engagement, communication plans, and leadership activation strategies

• Build and evolve a common change methodology and toolkit to drive consistency and sustainable adoption across the enterprise

• Partner with Strategy and Internal Communications to plan, craft, and deliver compelling communications that inspire understanding and engagement through change 

• Drive exceutive leadership sponsorship of behaviors necessary for transformation delivery & coach leaders on how to engage teams struggling to adopt new ways of working

• Create and deliver learning solutions, tools, and templates to strengthen change management capability across HR and business leaders.

• Establish and maintain measurement systems to track change adoption, readiness, and engagement

• Act as a strategic thought partner to HR and business leaders to anticipate change impacts and design effective approaches for implementation

• Collaborate closely with HRBPs and business sponsors to cultivate change sponsorship and build leadership capability in driving change

• Support the prioritization, sequencing, and integration of multiple change efforts to minimize fatigue and enhance alignment across initiatives

• Additional tasks may be assigned 

What Skills You Have

Required

• Bachelor’s degree in Organizational Development, HR, Business, or related field

• Prosci or similar Change Management certification

• 10+ years of change leadership experience specifically in large-scale, matrixed enterprise transformations

• Proven success leading enterprise change initiatives and developing change strategies that deliver measurable outcomes

• Strong executive presence, facilitation, and consulting skills

• Ability to balance strategic thinking with practical implementation in fast-paced, evolving contexts
   

Preferred

• Master’s degree (e.g., MBA, MSOD, IO Psychology)

• Experience working in retail, consumer, or technology-driven environments.

• Familiarity with workforce planning, capability development, and AI/automation impacts on work

• Six Sigma or similar process improvement certification

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section.

• Ability to comply with dress code requirements.

• Basic math and reading skills, legible handwriting, and basic computer operation.

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

• Ability to learn and comply with all company policies, procedures, standards and guidelines.

• Ability to receive, understand and proactively respond to direction from leadership and other company personnel.

• Ability to work as part of a team and interact effectively and appropriately with others.

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units.

• Ability to complete or oversee the completion of assigned projects in a timely manner.