Director of Change Management

Posted Yesterday
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Stamford, CT, USA
Hybrid
Senior level
Database • Analytics
The Role
Lead change management programs for AI and real-time technology implementations: apply frameworks, run OCM workstreams (communications, training, stakeholder engagement), design value frameworks, assess organizational impact, drive user adoption, and mentor teams while supporting practice development and client-facing activities.
Summary Generated by Built In
Company Description

Blend360 is a premier data, AI, and marketing consulting firm that partners with the world's most ambitious organizations to turn complex challenges into competitive advantage. We sit at the intersection of deep analytical rigor and pragmatic business execution—helping Fortune 1000 companies and Private Equity-backed businesses unlock transformational value through data, technology, and human expertise. 

Job Description

***THIS IS A LONG TERM CONSULTING/HOURLY ASSIGNMENT***

Our AI Consulting and Transformation professionals collaborate closely with clients to navigate the people-side of change brought on by digital transformation initiatives. We focus on ensuring successful adoption and utilization of innovative technologies and processes and measure the value provided to the organization through these changes. Our team manages components of change management, UAT, communications, training, organizational design, and identifying and reporting on organizational and revenue impact.  

Job Description  

As a Change Management Senior Consultant in our AI Consulting practice, you will use state-of-the-art tools and methodologies to advise on and deliver customized strategic change management programs. These programs will focus on the implementation of AI and other bleeding-edge technologies, ensure successful adoption and integration within our clients' organizations, and measure and report on the value generated through these transformational efforts.  

Responsibilities:  

  • Apply Blend360's change management frameworks and methodologies to guide clients through large-scale technology transformations.  

  • Lead one or more work streams on the different components of OCM activities (change management, organizational alignment, communications, training, and value realization).  

  • Develop and execute communication plans tailored to the specific needs of AI and real-time technology implementations.  

  • Establish and execute plans to expand stakeholder awareness and support of transformational initiatives and identify additional use cases to increase scale and return.  

  • Assess the impact of technology transformations on organizational structures, roles, and processes and provide recommendations to ensure adoption and maximum impact.  

  • Build and utilize Value Frameworks to track and quantify organizational benefits through transformation and align with revenue reporting as needed.  

  • Design and deliver training programs that equip users with the knowledge and skills needed to effectively utilize new AI and real-time technologies.  

  • Develop and deploy user adoption strategies to ensure seamless integration of innovative technologies and drive user engagement.  

  • Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.    

  • Lead internal and client teams through processes, providing coaching as needed to ensure a cohesive approach and skills development. 

 

Qualifications

  • Bachelor's degree (advanced degree preferred).  

  • Minimum of eight (8) years of relevant experience in a consulting or industry role in change management and/or organizational development, with a focus on technology implementations.  

  • Minimum of five (5) years of experience in developing and executing value frameworks, organizational reporting, communication plans, and stakeholder engagement.   

  • Minimum of five (5) years of experience in a client-facing leadership role.   

  • Experience supporting large scale change initiatives for Marketing platform implementation projects. 

  • Experience supporting business development efforts for proposal development, sales assistance, etc.   

  • Strong familiarity with AI and real-time technologies, end-to-end implementations, and general B2B and B2C applications of these technologies.  

  • Desire to develop teams and mentor and assist in the professional development of junior staff members.  

  • Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve. 

 

Skills Required

  • Bachelor's degree
  • Advanced degree (preferred)
  • Minimum of 8 years relevant experience in change management or organizational development, focused on technology implementations
  • Minimum of 5 years experience developing and executing value frameworks, organizational reporting, communication plans, and stakeholder engagement
  • Minimum of 5 years experience in a client-facing leadership role
  • Experience supporting large scale change initiatives for marketing platform implementation projects
  • Experience supporting business development efforts (proposal development, sales assistance)
  • Strong familiarity with AI and real-time technologies and end-to-end implementations
  • Desire to develop teams and mentor junior staff members
  • Ability to travel up to 50%

Blend360 Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blend360 and has not been reviewed or approved by Blend360.

  • Fair & Transparent Compensation Pay is considered fair-to-good by many, and public salary postings for common data roles indicate competitive packages in numerous markets. Feedback suggests overall company sentiment aligns with acceptable compensation relative to peers in consulting and analytics.
  • Flexible Benefits Flexible and remote/hybrid work arrangements are consistently highlighted in official materials and role descriptions. Feedback suggests flexibility is a meaningful part of the total rewards experience.
  • Retirement Support A 401(k) with company match is part of the core package. Feedback suggests retirement offerings are standard and contribute to a complete benefits set.

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The Company
HQ: Columbia, MD
390 Employees
Year Founded: 2016

What We Do

Our Vision is to build a company of world-class people that helps our clients optimize business performance through data, technology and analytics. Blend360 has two divisions: Data Science Solutions: We work at the intersection of data, technology and analytics. Talent Solutions: We live and breathe the digital and talent marketplace.

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