The Role
Build and lead a scalable Career Services function connecting learners with employers. Develop employer partnerships, hiring pipelines, interviews, offers, and placement outcomes. Establish operating processes, measurement systems, and strategies that support thousands of learners across enterprise accounts. Collaborate with Sales, Operations, Training, Marketing, Customer Success, and leadership while managing teams, programs, and continuous improvement.
Summary Generated by Built In
About the role
We are now building a scalable Career Services function that will connect qualified learners with employers and create measurable career and employment outcomes. We are looking for a Director of Career Services who can build this function from the ground up, create strong employer partnerships, and establish a scalable model that can support thousands of learners. This is not a traditional career counseling role. We are looking for someone who can create employer demand, build hiring pipelines, drive interviews and offers, and own measurable placement outcomes.
Key Responsibilities
- Build something from the ground up: Own the creation of NetCom Learning's Career Services function, processes, and operating model.
- High-impact leadership role: Directly influence the career outcomes of thousands of learners.
- Build a powerful employer network: Create relationships with companies and hiring leaders and develop new employment opportunities.
- Shape the strategy: Define how Career Services operates, measures success, and scales across enterprise accounts.
- Cross-functional exposure: Work closely with Sales, Operations, Training, Marketing, Customer Success, and senior leadership.
- Make a measurable impact: Your success will be directly connected to interviews, offers, placements, retention, and learner outcomes.
- Opportunity to scale: Build a function that can grow into a significant career placement capability across multiple customers and learner populations.
- Entrepreneurial environment: Bring your ideas, experiment, build new processes, and create a model that can continuously improve.
Required Qualifications
- Bachelor's degree required; Master's degree preferred.
- 8+ years of relevant experience in Career Services, Recruiting, Staffing, Workforce Development, Talent Acquisition, Education/Training Placement, or a related field.
- Proven experience developing employer relationships and hiring pipelines.
- Experience leading teams, programs, or business functions.
- Experience with technology talent, technology training, or workforce development is highly preferred. • Strong analytical, communication, stakeholder management, and execution skills.
Skills Required
- Bachelor's degree
- Master's degree
- 8+ years of relevant experience in Career Services, Recruiting, Staffing, Workforce Development, Talent Acquisition, Education or Training Placement, or a related field
- Experience developing employer relationships and hiring pipelines
- Experience leading teams, programs, or business functions
- Experience with technology talent, technology training, or workforce development
- Strong analytical, communication, stakeholder management, and execution skills
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The Company
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