Director of Business Operations, WP Creator Network

We’re on a mission to deliver riveting storytelling for all of America. At The Washington Post, you’ll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.

The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.

The Washington Post is looking for an organized and nimble strategic leader to originate the role of Director of Business Operations for WP Creator Network. Reporting to the President, WP Creator Network, the Director of Business Operations will play a key role in building audience and revenue opportunities across the division, with an initial focus on video (from short form social video and long-form video podcasts). 

WP Creator Network is a start-up within The Post, so the right candidate for this role will be comfortable with the fast pace and rapid pivots of a start-up. We seek a pro-active, solutions-oriented team player, excellent at wrangling cross-functional groups, often including external partners or vendors, to achieve shared goals. The successful candidate will thrive on creating order from ambiguity and jumping in on whatever is needed on any given day, which may stretch in many directions beyond what’s listed here. 

• Develop new content with independent creators in verticals aligned with The Post’s audience goals in new partnerships that will grow audience and revenue for both parties while expanding The Post’s offerings of engaging video on-platform and off-platform.
• Evaluate third-party vendors used by WP Creator Network, in collaboration with key stakeholders.
• Evaluate WP Creator Network revenue opportunities in collaboration with key stakeholders for brand sponsorship to support creator video.
• Oversee new operations, which includes production of content, coordinated content promotion, support for creators and delivery of audience growth.
• Develop and track KPIs with key stakeholders.
• Work alongside business development, finance and sales teams to develop new business focused on providing services to creators.
• Work with newsroom leadership across Video and Audience to ensure strong collaboration and operational clarity across teams to achieve WP Creator Network goals.
• Work with Video, Business Development, Sales and leadership to plan and execute on an audience growth strategy for YouTube.

• Experience working in a journalistic organization, and an understanding of the ethics and standards of such an institution.
• Experience managing projects with multiple, cross-functional stakeholders.
• A proven desire and ability to stay up-to-date on new audience and revenue trends across multiple platforms.
• Excellent communication skills both in-person and in writing.
• Comfort with the ambiguity and fast pace inherent to a start-up environment. 
• Experience generating analytics reports, sometimes from multiple data sources, and extrapolating insights that can inform decisions around content, audience or revenue strategy.

• 10+ years of experience, including at least 5 years leading and developing teams.
• Experience building a new media business or media products from zero. Familiar with assessing product-market fit. Experience running a lean operation to accelerate at high growth.
• Understanding of the creator economy, its challenges and opportunities for growth.
• A deep understanding of the digital media industry, and a proven track record in building audiences and monetization.
• Experience working in a large media organization, finding consensus with key stakeholders and ability to convene the right people to get things done.
• Ability to identify and hire key talent required for a start-up enterprise.
• Experience with editorial leadership, development of new editorial products, and working with editorial talent.

Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:

• Competitive medical, dental and vision coverage

• Company-paid pension and 401(k) match

• Three weeks of vacation and up to three weeks of paid sick leave

• Nine paid holidays and two personal days

• 20 weeks paid parental leave for any new parent

• Robust mental health resources

• Backup care and caregiver concierge services

• Gender affirming services

• Pet insurance

• Free Post digital subscription

• Leadership and career development programs

Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status.

The salary range for this position is:

The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.