Director of Business Intelligence (8902)

Terros Health is pleased to share an exciting and rewarding opportunity for a Director of BI working at our Central Ave location in Phoenix, AZ.  The Director of Business Intelligence (BI) provides strategic and operational leadership for agency data, analytics, and reporting. This role aligns business intelligence initiatives with organizational strategy, clinical and operational priorities, regulatory requirements, and performance goals. The Director of Business Intelligence is responsible for data architecture, data governance, reporting standards, and analytics solutions that support informed decision-making across clinical, financial, operational, and executive leadership teams.

The position oversees the design, development, maintenance, and optimization of data warehouses, reporting platforms, and analytics tools, while leading and developing a high-performing BI team. The Director of Business Intelligence ensures data integrity, accessibility, security, and compliance with healthcare regulations and organizational standards.

HOPE  ~  HEALTH  ~  HEALING

The duties listed below are intended only as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.

• Strategy & Leadership-Develops and leads the organization’s business intelligence strategy in alignment with enterprise strategic goals, clinical quality initiatives, and operational priorities. Translates business, clinical, and regulatory requirements into scalable BI architecture, analytics solutions, dashboards, and reporting frameworks. Serves as a strategic advisor to executive leaders, providing insights and recommendations based on data trends and performance analysis.

• Data Architecture & Analytics-Oversees the design, implementation, and ongoing operation of enterprise data warehouses, data marts, and analytics platforms. Directs data sourcing, integration, migration, quality assurance, and transformation processes, including ETL/ELT functions. Manages the design and optimization of data models, dimensional schemas, cubes, and historical reporting structures to support enterprise reporting and analytics needs. Ensures BI solutions deliver accurate, timely, relevant, and intuitive information for clinical, financial, and operational stakeholders.

• Governance, Quality & Compliance- Leads data governance efforts, establishing and maintaining data standards, definitions, policies, and best practices to ensure data integrity, consistency, and reliability. Ensures compliance with healthcare data regulations, privacy, and security requirements, partnering with Compliance, Privacy, and IT Security as appropriate. Monitors and improves data quality, availability, and integrity across clinical, financial, and operational systems.

• Reporting, Projects & Operations- Oversees BI and analytics projects from initiation through implementation, including planning, prioritization, resource allocation, and status reporting. Collaborates with clinical, finance, human resources, operations, and executive teams to define reporting requirements and deliver value-added analytics solutions. Coordinates internal and external resources, including vendors and partners, to support data integration, reporting, and analytics initiatives. Drives innovation in reporting, dashboards, self-service analytics, and visualization tools to support performance improvement and population health insights.

• Collaboration & Communication- Fosters strong cross-functional partnerships and communicate complex data concepts clearly to both technical and non-technical audiences. Supports organizational change initiatives by providing trusted data insights and analytical support.

• Leadership & Supervision- Provides direct leadership, coaching, and mentorship to team members to foster professional growth, excellence, and strong service delivery. Establishes performance expectations, conducts evaluations, and supports goal-setting for all supervised staff. Builds and maintains a collaborative, high-performing team through effective communication, training, and continuous improvement. Oversees workload distribution, resource planning, and staffing recommendations to ensure operational efficiency. Promotes a culture of accountability, customer service, and innovation across the organization.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance

• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential

• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually

• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program

• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)

• Access to the Working Advantage® Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Healthcare Administration, or a related field
• Formal certifications such as MCSA: SQL Server, or MCSE Business Intelligence preferred.
• Minimum of 5 years of progressive experience in business intelligence, analytics, or data management, including leadership responsibility.
• Demonstrated experience designing and supporting enterprise BI and data warehouse solutions.
• Strong technical experience with database platforms, analytics tools, and reporting environments
• Advanced knowledge of business intelligence, data warehousing, and analytics concepts
• Strong understanding of healthcare operations, clinical workflows, and performance metrics
• Excellent analytical, problem-solving, and organizational abilities
• Ability to manage competing priorities in a fast-paced, regulated healthcare environment
• Must have a valid Arizona driver’s license, be 21 years of age with a minimum of 4 years driving experience, and meet requirements of Terros Health’s driving policy
• Must successfully pass a TB screening and criminal background check

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.