When you work as a Director of Business Development at KCAS, you get to further our mission by partnering with new and existing customers to help them better understand our bioanalytical and biomarker services, and next generation therapies.
This position is open due to territory expansion. It is fully remote and will be responsible for developing new business and maintaining existing business in the in San Francisco market and the Upper West coast of the United States.
This will be a fully remote position. Ideally, we would like this person to sit driving distance from San Francisco or in the Pacific Northwest.
In this role, we will rely on you to:
- Consistently achieve or exceed territory sales goals by maintaining existing business, expanding the breadth of business within existing accounts, and working independently to grow new business within territory accounts.
- Responsible for the identification and establishment of potential customers; actively prospecting, qualifying and engaging new leads; following up on leads identified through our website, conducting industry research, Salesforce CRM, or through word-of-mouth.
- Demonstrate use of advanced selling skills in the field, connecting with the customer, asking valuable questions about the client’s work, creating a value proposition of KCAS’s capabilities, and successfully closing sales opportunities.
- Learn & demonstrate clear services/technology expertise to confidently detail the capabilities KCAS provides to clients.
- Document meeting minutes, e-mails, and phone conversations with customers and enter each activity into the Salesforce CRM system.
- Support the development and submission of proposals or Statements of Work (SOW) to customers and following up to assure the SOW captures the scope of client’s project.
- Actively update and maintain his/her accounts and contacts within our CRM systems (Salesforce & HubSpot). Review and provide a daily update of current opportunities in their sales pipeline within Salesforce.
- Responsible for the preparation of materials for vendor exhibitions and professional conferences
- Work to build a positive awareness of the KCAS brand through participating in professional conferences and through social media efforts.
- 25-50% of domestic travel anticipated.
- Perform any other duties as required or assigned.
To qualify specifically for this role, you will have:
- Bachelor’s or master’s degree with at least 7 years of experience in the life sciences industry with 3-5 years in a direct selling role or client management.
- Experience selling complex bioanalytical services across LC-MS/MS, ligand binding assays, flow cytometry, and molecular platforms (e.g., PCR/qPCR/ddPCR/NGS) within regulated GLP/GCP environments.
- Proven ability to close complex, technical service contracts.
- Previous client-facing interaction required, CRO/CDMO industry experience preferred.
- Proven ability to set and achieve sales targets and build excellent relationships with new and existing customers.
- Outstanding communication and interpersonal skills are essential.
- Ability to be a self-starter and entrepreneurial as well as to collaborate with internal colleagues.
- Proficient in MS Office applications Excel, PowerPoint, and Word (MS Project a plus)
- Proactive and able to work and thrive in a fast-paced, dynamic environment.
- Organized, detailed oriented, and a strong ability to solve problems are necessary.
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What We Do
With its presence in three locations across North America and Europe, KCAS Bio is a leading contract research organization (CRO) employing top scientific talent and providing comprehensive bioanalytical services to the global biopharmaceutical industry from early discovery support through product registration and beyond. The collaboration of the three entities allows for global support in bioanalytical, biomarker, immunogenicity, cellular and molecular assay services along with clinical kitting and sample management. The KCAS family of companies operates in state-of-the-art facilities in the United States and Europe. This business structure enables the expertise, capacity, and flexibility to support the development of all types of drugs, biologics, cell and gene therapies to improve health worldwide. Our purpose is to help accelerate the discovery and development of life-changing drugs smoothly, safely and sustainably.
