Director, Business Development - CRO Services

Posted Yesterday
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Hiring Remotely in Boston, MA, USA
In-Office or Remote
Mid level
Biotech
The Role
Leads business development for UBC’s evidence development and safety and risk management services. Identifies and nurtures biopharmaceutical prospects, manages account plans, coordinates proposals and bid defenses, achieves RFP and sales quotas, and builds senior-level client relationships. Partners with internal operations teams to develop win strategies, manage expectations, and deliver customer satisfaction. The role requires approximately 25% travel and supports a remote work environment.
Summary Generated by Built In

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!



Brief Description


The Director, Business Development is a key member of UBC's Global Business Development team. This individual will be responsible for: 

  • Creating and sustaining business growth supporting Safety and Evidence Development in an assigned territory
  • Supporting business development activities to achieve new business goals from identification through contract award and execution
  • Establishing and maintaining high-touch relationships within prospect and customer accounts as well as within UBC


A bit about UBC and the Company Goals

  • Mission & What we Do: Uniting evidence and access to improve patient outcomes
  • The UBC Vision & What we Aspire to Be: The leading solutions provider ensuring safe, affordable, and accessible treatments for patients under real-world conditions
  • Purpose & Why we do What we Do: To deliver better patient access and outcomes through modernized evidence development


The Services UBC Positions in the Market that this role will help uncover in the market through their sales outreach:


This role will support two key fundamentals of UBC's business:


  • Evidence Development
  • Safety & Risk Management


UBC's services within Evidence Development: 


  • Integrated Evidence Generation Planning: Real-World Evidence Generation Consulting
  • Modernized Study Design & Execution: Decentralized & Hybrid Studies, Patient & Site Recruitment, Real World Data Access & Acquisition Technology, Real World Technology
  • Late Stage Research: Post-Marketing Requirement Studies (Phase IV), Retrospective Database Research, Observational Prospective Studies, Outcomes Research, Interventional Research (Phase II/III when decentralized)


Target Buyers: Clinical Operations, Regulatory Affairs, Medical Affairs, Real World Evidence, Real World Data Owners, Medical Operations, Outcomes Research, Health Economics


UBC's services within Safety & Risk Management:

 

  • Safety & Epidemiology Strategy: REMS Consulting & Design, Epidemiology Consulting
  • Risk Evaluation & Mitigation Strategy: REMS, EU Risk Management Plans
  • Pharmacovigilance: Full-Service Outsourcing (FSP), Safety Case Processing, Safety Writing / Aggregate Reporting, Signal Detection


Target Buyers: Drug Safety, Pharmacovigilance, Regulatory Affairs, Medical Operations


Specific job duties:

  • Prospect and identify new sales opportunities for UBC Evidence Development and Safety & Risk Management Segments
  • Active prospecting, networking, and leading specific marketing campaigns against target clients.
  • Achieves annual RFP & sales quotas for the assigned territory 
  • Develops client call cadence to achieve objectives and ensure best practices in effective account management 
  • Establishes, nurtures, and grows client relationships at senior levels, both internally and externally 
  • Develops account plans, as appropriate, and partnerships with accounts and while maintaining current and accurate records in Salesforce.com 
  • Engages regularly with operations team members and maintains an understanding of capabilities, capacity, and relevant timelines 
  • Identifies and communicates the “win strategy” for individual opportunities
  • Understands and manages customer expectations 
  • Collaborates with company resources to achieve superior customer satisfaction, acting as the voice of the customer 
  • Organizes and manages key client meetings (i.e., bid defense, governance, check-ins, etc.) 
  • Evaluates proposals and budget quotations for assigned accounts, ensuring that proposals appropriately address the opportunity at hand, focusing on the customer's needs 
  • Attends professional meetings, conferences, and tradeshows as needed
  • Aspires to exceed stated goals


Key metrics on an annual basis include:

  • RFPs and executed contracts
  • Weekly activities logged in Salesforce.com
  • A well-balanced portfolio of business (new & repeat) across UBC’s segments
  • Customer satisfaction and engagement

 

Travel: Approximately 25%

  • Other duties as required by management
     

Supervisory Responsibility: 

N/A


Desired Skills and Qualifications:

  • Bachelor’s degree in a related field, MBA, or other business/management training
  • Unquestionable personal and professional integrity
  • 4+ years prior biopharma services sales experience (or related)
  • Solution-oriented mindset and consultative style
  • Motivated self-starter with a proven ability to work successfully in a remote environment
  • Strong networking capabilities
  • Proven experience in supporting the development and delivery of compelling proposals
  • Demonstrated performance in large/medium/small biopharmaceutical accounts 
  • Strong understanding of the evidence market and patient experience
  • Strong account management acumen
  • Demonstrated knowledge of services/capabilities similar to those offered by UBC
  • Effective communication skills across multiple levels of an organization
  • Teamwork: ability to lead supporting teams through the entire sales process
  • Time Management: proven ability to manage projects against deadlines.
  • Business Acumen: experience developing relationships (internally & externally) and industry networking 
  • Problem-Solving Skills: ability to use proper judgment to plan and accomplish goals with limited supervision
  • Excellent attention to detail and ability to work simultaneously on multiple priorities
  • Experience in and appreciation of Salesforce.com as an organization’s “single source of truth” for customer-centric data


UBC Benefits:

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. 

Here are some of the exciting perks UBC offers:

  • Competitive salaries
  • Growth opportunities for promotion
  • 401K with company match*
  • Tuition reimbursement
  • Flexible work environment
  • Discretionary PTO (Paid Time Off)
  • Paid Holidays
  • Employee assistance programs 
  • Medical, Dental, and vision coverage
  • HSA/FSA
  • Telemedicine (Virtual doctor appointments)
  • Wellness program
  • Adoption assistance
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Discount programs


UBC is proud to be an equal opportunity employer and does not discriminate on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, disability, or any other federal, state, or local protected class. We are committed to a diverse, equitable, and inclusive culture that fosters respect for each other, our clients, and our patients.

#LI-RL1

#LI-REMOTE

Skills Required

  • Bachelor's degree in a related field, MBA, or other business or management training
  • 4+ years of prior biopharma services sales experience or related experience
  • Personal and professional integrity
  • Solution-oriented mindset and consultative selling style
  • Ability to work successfully in a remote environment
  • Strong networking capabilities
  • Experience developing and delivering compelling proposals
  • Demonstrated performance with large, medium, and small biopharmaceutical accounts
  • Strong understanding of the evidence market and patient experience
  • Strong account management skills
  • Knowledge of comparable biopharmaceutical services and capabilities
  • Effective communication across multiple organizational levels
  • Ability to lead supporting teams through the sales process
  • Time management and ability to manage projects against deadlines
  • Business acumen and industry networking experience
  • Problem-solving and independent judgment
  • Attention to detail and ability to manage multiple priorities
  • Experience using Salesforce.com as a customer data source of truth

UBC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about UBC and has not been reviewed or approved by UBC.

  • Flexible Benefits — Pay and benefits are framed as role- and location-dependent, with flexibility (including remote/hybrid options and discretionary/enhanced time off) repeatedly positioned as a meaningful part of the total rewards value.
  • Healthcare Strength — Health coverage is described as broadly comprehensive in multiple places, including medical/dental/vision and life/disability elements, with additional support like EAP/wellness initiatives included in the total rewards framing.
  • Retirement Support — Retirement support is repeatedly present as a defining benefit component, with a 401(k) and company match frequently cited as a notable part of the package.

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The Company
HQ: King of Prussia, Pennsylvania
2,365 Employees

What We Do

United BioSource LLC (UBC) is the leading provider of evidence development solutions with expertise in uniting evidence and access. UBC helps biopharma mitigate risk, address product hurdles, and demonstrate safety, efficacy, and value under real-world conditions. Underpinned by our scientific expertise, data and analytics, and innovative technologies, we offer our customers flexible solutions generating the relevant real-world data necessary to make more informed decisions earlier, meet stakeholder requirements, and ultimately, drive better patient outcomes.

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